Support Board
Date/Time: Thu, 26 Jun 2025 17:43:26 +0000
issue trying to load chartbook after 6 months off
View Count: 438
| [2021-11-04 23:34:13] |
| User118473 - Posts: 16 |
|
Hi, I was away for a few months and just made a pyment, am i good to go and trade through amp? I tried to load old chart and seems not updated yet as see error messages Thanks, Jonathan |
| [2021-11-05 00:26:50] |
| John - SC Support - Posts: 40615 |
|
Most likely the issue is that you have not completed the setup for the Denali Exchange Data Feed, therefore you are not setup to get the real-time data from us. Go through the remaining Setup Instructions starting at the following link to finish the setup: Denali Exchange Data Feed: Activate the Exchanges: The CME Group (Denali Exchange Data Feed Setup Instructions) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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