Support Board
Date/Time: Sun, 21 Dec 2025 14:07:25 +0000
Post From: issue trying to load chartbook after 6 months off
| [2021-11-05 00:26:50] |
| John - SC Support - Posts: 43555 |
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Most likely the issue is that you have not completed the setup for the Denali Exchange Data Feed, therefore you are not setup to get the real-time data from us. Go through the remaining Setup Instructions starting at the following link to finish the setup: Denali Exchange Data Feed: Activate the Exchanges: The CME Group (Denali Exchange Data Feed Setup Instructions) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |