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Date/Time: Sat, 18 May 2024 10:21:57 +0000



Sierra Chart Exchange Data Feed and the Denali Exchange Data Feed

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[2021-10-26 18:42:13]
stephen montoya - Posts: 1
If I payed for Sierra Chart Exchange Data Feed and the Denali Exchange Data Feed why is my chart not loading anything? Everything has been signed and I linked the Data it still show anything, no price movement or anything.
[2021-10-26 23:24:27]
John - SC Support - Posts: 31704
To begin with, you have not setup the Sierra Chart Exchange Data Feed and you have not completed the setup for the Denali Exchange Data Feed.

Be sure you go through all the steps for the Denali Exchange Data Feed for the CME Group data at the following link:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*

Be aware that to get the CME Group exchange(s) at the non-professional rate, you need to have a live, funded, futures trading account that you can connect to at least once month (if you are not staying connected at all times). For more information, refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

If you are wanting data for EUREX or CFE, then those instructions are on the same page as above, just scroll to the top of the page and select the appropriate link for the Setup Instructions for the exchange you want.


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For the Sierra Chart Exchange Data Feed, which will be for exchanges that are not part of the Denali Exchange Data Feed, such as the U.S. Equities, you will follow the instructions that are at the following link:
Sierra Chart Exchange Data Feed: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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