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Date/Time: Fri, 03 Dec 2021 15:38:08 +0000



AMP, live data setup in SC

[2021-10-20 15:16:09]
User340373 - Posts: 4
Reading Internal Order ID file. | 2021-10-20 02:00:09.591
Reading Trade Orders file. | 2021-10-20 02:00:09.851
Reading Trade Positions file. | 2021-10-20 02:00:09.852
Reading Trade Account Data files. | 2021-10-20 02:00:09.853
Subscribing to symbol for symbol alert: F.US.CLEF21 | 2021-10-20 02:00:09.854
UDPListener (1520). Port 22904 | Listening on UDP port 22904. | 2021-10-20 02:00:09.904
Software version: 2320 64-bit | 2021-10-20 02:00:09.904
Primary Thread ID: 9204 | 2021-10-20 02:00:09.904
Usage end date: 2021-11-20 | 2021-10-20 02:00:09.904
Enabled for: Advanced Features 2. | 2021-10-20 02:00:09.904
Enabled for: Sierra Chart Historical Data Service. | 2021-10-20 02:00:09.904
Enabled for: Delayed Denali Exchange Data Feed. | 2021-10-20 02:00:09.904
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-10-20 02:00:09.904
Current selected Data/Trading service: CQG WebAPI | 2021-10-20 02:00:09.904
Custom symbol settings values: enabled | 2021-10-20 02:00:09.904
Chart Update Interval: 500 | 2021-10-20 02:00:09.904
Intraday Data Storage Time Unit: 1 | 2021-10-20 02:00:09.904
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-10-20 02:00:09.904
2021-10-20 06:00:09 Local computer time in UTC | 2021-10-20 02:00:09.904
2021-10-20 02:00:09 Local computer time in SC Time Zone | 2021-10-20 02:00:09.904
2021-10-20 06:00:09 Server time in UTC | 2021-10-20 02:00:09.904
Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-10-20 02:00:09.904
Program path: C:\SierraChart\ | 2021-10-20 02:00:09.904
Data Files path: C:\SierraChart\Data\ | 2021-10-20 02:00:09.904
OS Version Number: 10.0 | 2021-10-20 02:00:09.905
Locale Setting: C | 2021-10-20 02:00:09.905
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-10-20 02:00:09.906
Allowed protected custom studies: | 2021-10-20 02:00:09.906

Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2021-10-20 02:00:09.961
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-10-20 02:00:10.050
Received 5 login tokens. | 2021-10-20 02:00:10.086
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-10-20 02:00:10.089
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-10-20 02:00:10.089
Symbol settings MD5 received. Request ID: 1. | 2021-10-20 02:00:10.286
Symbol settings are up-to-date for cqg. | 2021-10-20 02:00:10.286
Files to Open on Startup | Opening file: ExampleChartbook.cht | 2021-10-20 02:00:14.213
XAUUSD 1 Min #1 | Reloading chart. | 2021-10-20 02:00:14.296
XAUUSD Daily #2 | Reloading chart. | 2021-10-20 02:00:14.399
US30 Weekly #3 | Reloading chart. | 2021-10-20 02:00:14.479
USOil 1 Min #4 | Reloading chart. | 2021-10-20 02:00:14.556
ESZ21-CME 1 Min #5 | Reloading chart. | 2021-10-20 02:00:14.626
$INX Daily #6 | Reloading chart. | 2021-10-20 02:00:14.701
EURUSD Daily #7 | Reloading chart. | 2021-10-20 02:00:14.782
EURUSD 5 Min #8 | Reloading chart. | 2021-10-20 02:00:14.853
ESZ21-CME #9 | Reloading chart. | 2021-10-20 02:00:14.929
ESZ21-CME 1 Min #10 | Reloading chart. | 2021-10-20 02:00:15.467
ESZ21-CME 1 Min #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-10-20 02:00:15.620
Using Bid/Ask average for last trade price for XAUUSD | 2021-10-20 02:00:15.753
Starting DelayedDownloadMonitoringTimer | 2021-10-20 02:00:15.754
Starting HDTimeoutTimer | 2021-10-20 02:00:15.754
Added historical Intraday data request for XAUUSD to the queue. | 2021-10-20 02:00:15.754
Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2021-10-20 02:00:15.754
Triggering next historical data download in queue. | 2021-10-20 02:00:15.754
HD Request # 1 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2021-10-20 02:00:15.775
HD Request # 1 | Download start date-time: 2021-10-20 01:59:43.000000. File last date-time: 2021-10-20 01:59:43.000000 | 2021-10-20 02:00:15.776
HD Request # 1 | Using server: ds12.sierracharts.com port 10150 | 2021-10-20 02:00:15.776
Socket (1) | Creating socket. | 2021-10-20 02:00:15.777
Socket (1) | New receive buffer size: 5242880 | 2021-10-20 02:00:15.777
Socket (1) | Connecting to IP: 204.15.197.14. | 2021-10-20 02:00:15.777
Added historical Daily data request for XAUUSD to the queue. | 2021-10-20 02:00:15.789
Triggering next historical data download in queue. | 2021-10-20 02:00:15.789
Added historical Daily data request for US30 to the queue. | 2021-10-20 02:00:15.790
Triggering next historical data download in queue. | 2021-10-20 02:00:15.790
Using Bid/Ask average for last trade price for US30 | 2021-10-20 02:00:15.790
Using Bid/Ask average for last trade price for USOil | 2021-10-20 02:00:15.791
Added historical Intraday data request for USOil to the queue. | 2021-10-20 02:00:15.791
Intraday data recording state for symbol USOil is set to download 'Pending'. | 2021-10-20 02:00:15.791
Triggering next historical data download in queue. | 2021-10-20 02:00:15.791
Starting DelayedDownloadMonitoringTimer | 2021-10-20 02:00:15.793
Starting HDTimeoutTimer | 2021-10-20 02:00:15.793
Added historical Daily data request for $INX to the queue. | 2021-10-20 02:00:15.793
Triggering next historical data download in queue. | 2021-10-20 02:00:15.793
HD Request # 2 | Downloading Historical Daily chart data for $INX. Starting date: 2021-10-15. Service: sp.index | 2021-10-20 02:00:15.800
Added historical Daily data request for EURUSD to the queue. | 2021-10-20 02:00:15.801
Triggering next historical data download in queue. | 2021-10-20 02:00:15.801
Using Bid/Ask average for last trade price for EURUSD | 2021-10-20 02:00:15.801
Added historical Intraday data request for EURUSD to the queue. | 2021-10-20 02:00:15.804
Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2021-10-20 02:00:15.804
Triggering next historical data download in queue. | 2021-10-20 02:00:15.804
HD Request # 1 | Setting DTC encoding to Binary VLS | 2021-10-20 02:00:16.018
HD Request # 1 | Sending historical data logon request message. | 2021-10-20 02:00:16.018
HD Request # 2 | Requesting historical Daily data for $INX starting at 2021-10-14. SC External HD service. | 2021-10-20 02:00:16.024
HD Request # 1 | Requesting Intraday data. Start date-time: 2021-10-20 01:59:43. Record interval: 1. Symbol: XAUUSD | 2021-10-20 02:00:16.677
HD Request # 2 | Receiving historical Daily data for $INX starting at 2021-10-15 | 2021-10-20 02:00:16.752
HD Request # 2 | Writing historical Daily data to the file $INX.dly | 2021-10-20 02:00:16.753
HD Request # 1 | Decompressing data. | 2021-10-20 02:00:16.789
HD Request # 1 | Receiving Intraday data for XAUUSD starting at 2021-10-20 01:59:43.425000 | 2021-10-20 02:00:16.790
Socket (1) | CloseSocket call. | 2021-10-20 02:00:16.791
Socket (1) | Shutdown started. Waiting for graceful close. | 2021-10-20 02:00:16.792
Socket (1) | Socket gracefully closed by remote side. | 2021-10-20 02:00:16.903
Socket (1) | Closed. | 2021-10-20 02:00:16.903
HD Request # 2 | Bytes received: 235 | 2021-10-20 02:00:16.914
HD Request # 2 | Received 4 Daily data records from 2021-10-15 00:00:00 to 2021-10-19 00:00:00 (5.0 days) and wrote 3 records for $INX | 2021-10-20 02:00:16.914
HD Request # 2 | Completion time: 1s | 2021-10-20 02:00:16.914
HD Request # 2 | Daily data download complete for $INX. Unique request ID: 5 | 2021-10-20 02:00:16.914
Removing historical data download ID 5. | 2021-10-20 02:00:16.914

Triggering next historical data download in queue. | 2021-10-20 02:00:16.914
HD Request # 1 | Historical data for XAUUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-10-20 02:00:16.914
Historical data download thread signaled to stop. | 2021-10-20 02:00:16.914
HD Request # 1 | Timestamp of first Intraday data file record written: 2021-10-20 01:59:43.425000 | 2021-10-20 02:00:16.915
HD Request # 1 | Received 29 Intraday data records from 2021-10-20 01:59:43.425000 to 2021-10-20 02:00:16.516000 (33.1 seconds) and wrote 29 records for XAUUSD | 2021-10-20 02:00:16.915
HD Request # 1 | Completion time: 1s | 2021-10-20 02:00:16.915
HD Request # 1 | Intraday data download complete for XAUUSD. Unique request ID: 1 | 2021-10-20 02:00:16.915
Removing historical data download ID 1. | 2021-10-20 02:00:16.915
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2021-10-20 02:00:16.915

Triggering next historical data download in queue. | 2021-10-20 02:00:16.915
No download requests in the queue to start downloads for. | 2021-10-20 02:00:16.915
HD Request # 3 | Downloading Historical Daily chart data for XAUUSD. Starting date: 2021-10-18. Service: fxcm | 2021-10-20 02:00:16.917
HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2021-10-20 02:00:16.917
Socket (1) | Creating socket. | 2021-10-20 02:00:16.918
Socket (1) | New receive buffer size: 5242880 | 2021-10-20 02:00:16.918
Socket (1) | Connecting to IP: 192.81.56.146. | 2021-10-20 02:00:16.918
HD Request # 3 | Setting DTC encoding to Binary VLS | 2021-10-20 02:00:17.150
HD Request # 3 | Sending historical data logon request message. | 2021-10-20 02:00:17.150
$INX Daily #6 | Reloading chart. | 2021-10-20 02:00:17.216

CQG WebAPI | Connecting to server api.cqg.com | 2021-10-20 02:00:17.541
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-10-20 02:00:17.541
CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2021-10-20 02:00:17.793
CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2021-10-20 02:00:17.793
CQG WebSocket socket (2) | Connecting to IP: 195.166.124.165. | 2021-10-20 02:00:17.793
HD Request # 3 | Requesting historical Daily data starting at 2021-10-18. | 2021-10-20 02:00:17.816
CQG WebSocket | Opening WebSocket. | 2021-10-20 02:00:17.820
CQG WebSocket | Sending WebSocket handshake. | 2021-10-20 02:00:17.820
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-10-20 02:00:17.909
CQG WebSocket | Server header | Connection: upgrade | 2021-10-20 02:00:17.909
CQG WebSocket | Server header | Sec-WebSocket-Accept: zNgwcGutN45T04HuNeL+qFHXha0= | 2021-10-20 02:00:17.909
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-10-20 02:00:17.909
CQG WebSocket | Server header | Upgrade: websocket | 2021-10-20 02:00:17.909
CQG WebSocket | Server header | | 2021-10-20 02:00:17.909
CQG WebSocket | Web socket state is now open. | 2021-10-20 02:00:17.909
CQG WebAPI | WebSocket connected. | 2021-10-20 02:00:17.909
CQG WebAPI | Sending market data logon message. | 2021-10-20 02:00:17.909
HD Request # 3 | Decompressing data. | 2021-10-20 02:00:17.930
HD Request # 3 | Receiving historical Daily data for XAUUSD starting at 2021-10-18 | 2021-10-20 02:00:17.958
HD Request # 3 | Writing historical Daily data to the file XAUUSD.dly | 2021-10-20 02:00:17.960
Socket (1) | CloseSocket call. | 2021-10-20 02:00:18.043
Socket (1) | Shutdown started. Waiting for graceful close. | 2021-10-20 02:00:18.043
Historical data download thread signaled to stop. | 2021-10-20 02:00:18.043
HD Request # 3 | Received 3 Daily data records from 2021-10-18 00:00:00 to 2021-10-20 00:00:00 (3.0 days) and wrote 3 records for XAUUSD | 2021-10-20 02:00:18.043
HD Request # 3 | Completion time: 2s | 2021-10-20 02:00:18.043
HD Request # 3 | Daily data download complete for XAUUSD. Unique request ID: 2 | 2021-10-20 02:00:18.043
Removing historical data download ID 2. | 2021-10-20 02:00:18.043

Triggering next historical data download in queue. | 2021-10-20 02:00:18.043
HD Request # 4 | Downloading Historical Daily chart data for US30. Starting date: 2021-10-18. Service: fxcm | 2021-10-20 02:00:18.046
HD Request # 4 | Using server: ds12.sierracharts.com port 10150 | 2021-10-20 02:00:18.046
Socket (3) | Creating socket. | 2021-10-20 02:00:18.046
Socket (3) | New receive buffer size: 5242880 | 2021-10-20 02:00:18.046
Socket (3) | Connecting to IP: 204.15.197.14. | 2021-10-20 02:00:18.046
Socket (1) | Socket gracefully closed by remote side. | 2021-10-20 02:00:18.154
Socket (1) | Closed. | 2021-10-20 02:00:18.154
HD Request # 4 | Setting DTC encoding to Binary VLS | 2021-10-20 02:00:18.289
HD Request # 4 | Sending historical data logon request message. | 2021-10-20 02:00:18.289
HD Request # 4 | Requesting historical Daily data starting at 2021-10-18. | 2021-10-20 02:00:18.402
XAUUSD[M] Daily #2 | Reloading chart. | 2021-10-20 02:00:18.447
HD Request # 4 | Decompressing data. | 2021-10-20 02:00:18.514
CQG WebAPI | Base Time: 2021-10-10T03:28:07. 2021-10-10 03:28:07 | 2021-10-20 02:00:18.517
CQG WebAPI | Logon successful. Session Token = cgguE208dX0K5XD6skBjA2npJdnYfuRhWdPkd0OHlHkalLEs5GzJdGT+hRbsPvMqdxGHq+xBcTj | 2021-10-20 02:00:18.518
CQG WebAPI | Connected to server complete. | 2021-10-20 02:00:18.518
Triggering next historical data download in queue. | 2021-10-20 02:00:18.519
Triggering next historical data download in queue. | 2021-10-20 02:00:18.519
Triggering next historical data download in queue. | 2021-10-20 02:00:18.519
Triggering next historical data download in queue. | 2021-10-20 02:00:18.519
Subscribing to symbol for symbol alert. F.US.CLEF21 | 2021-10-20 02:00:18.519
CQG WebAPI | Starting real-time market data updates for: F.US.CLEF21. ID: 1 Service code: cqg | 2021-10-20 02:00:18.519
CQG WebAPI | Sending symbol resolution request for F.US.CLEF21. ID: 390289 | 2021-10-20 02:00:18.519
CQG WebAPI | Requesting security definition data for: F.US.CLEF21. ID: 1 | 2021-10-20 02:00:18.519
HD Request # 4 | Receiving historical Daily data for US30 starting at 2021-10-18 | 2021-10-20 02:00:18.530
HD Request # 4 | Writing historical Daily data to the file US30.dly | 2021-10-20 02:00:18.531
Updated verified funded futures trading account ending date to: 2021-11-19 06:00:18 | 2021-10-20 02:00:18.551
CQG WebAPI | Sending Trade Accounts request message. | 2021-10-20 02:00:18.551
No download requests in the queue to start downloads for. | 2021-10-20 02:00:18.552
No download requests in the queue to start downloads for. | 2021-10-20 02:00:18.552
No download requests in the queue to start downloads for. | 2021-10-20 02:00:18.552
CQG WebAPI | Starting real-time market data updates for: ESZ21-CME. ID: 2 | 2021-10-20 02:00:18.553
CQG WebAPI | Sending symbol resolution request for ESZ21-CME. ID: 390291 | 2021-10-20 02:00:18.553
CQG WebAPI | Requesting security definition data for: ESZ21-CME. ID: 2 | 2021-10-20 02:00:18.553
CQG WebAPI | Using primary service for historical data for ESZ21-CME | 2021-10-20 02:00:18.553
Starting DelayedDownloadMonitoringTimer | 2021-10-20 02:00:18.553
Starting HDTimeoutTimer | 2021-10-20 02:00:18.553
Added historical Intraday data request for ESZ21-CME to the queue. | 2021-10-20 02:00:18.553
Intraday data recording state for symbol ESZ21-CME is set to download 'Pending'. | 2021-10-20 02:00:18.553
Triggering next historical data download in queue. | 2021-10-20 02:00:18.553
Delaying start of download for ESZ21-CME | 2021-10-20 02:00:18.557
Using Bid/Ask average for last trade price for US30 | 2021-10-20 02:00:18.557
SC DTC Data with Market Depth | Starting real-time market data updates for: US30. ID: 3 Service code: fxcm | 2021-10-20 02:00:18.557
SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 10048 | 2021-10-20 02:00:18.557
SC DTC Data with Market Depth | Requesting security definition data for: US30. ID: 3 | 2021-10-20 02:00:18.557
DTC Client socket (1) | Creating socket. | 2021-10-20 02:00:18.558
DTC Client socket (1) | New receive buffer size: 5242880 | 2021-10-20 02:00:18.558
DTC Client socket (1) | Connecting to IP: 204.15.197.14. | 2021-10-20 02:00:18.558
Socket (3) | CloseSocket call. | 2021-10-20 02:00:18.589
Socket (3) | Shutdown started. Waiting for graceful close. | 2021-10-20 02:00:18.589
Historical data download thread signaled to stop. | 2021-10-20 02:00:18.589
HD Request # 4 | Received 3 Daily data records from 2021-10-18 00:00:00 to 2021-10-20 00:00:00 (3.0 days) and wrote 3 records for US30 | 2021-10-20 02:00:18.589
HD Request # 4 | Completion time: 0s | 2021-10-20 02:00:18.589
HD Request # 4 | Daily data download complete for US30. Unique request ID: 3 | 2021-10-20 02:00:18.589
Removing historical data download ID 3. | 2021-10-20 02:00:18.589

Triggering next historical data download in queue. | 2021-10-20 02:00:18.589
Using Bid/Ask average for last trade price for USOil | 2021-10-20 02:00:18.590
HD Request # 5 | Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm | 2021-10-20 02:00:18.590
HD Request # 5 | Download start date-time: 2021-10-20 01:59:42.000000. File last date-time: 2021-10-20 01:59:42.000000 | 2021-10-20 02:00:18.590
HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2021-10-20 02:00:18.590
Socket (4) | Creating socket. | 2021-10-20 02:00:18.590
Socket (4) | New receive buffer size: 5242880 | 2021-10-20 02:00:18.590
Socket (4) | Connecting to IP: 192.81.56.146. | 2021-10-20 02:00:18.590
SC DTC Data with Market Depth | Starting real-time market data updates for: USOil. ID: 4 Service code: fxcm | 2021-10-20 02:00:18.598
SC DTC Data with Market Depth | Requesting security definition data for: USOil. ID: 4 | 2021-10-20 02:00:18.598
CQG WebAPI | Received message: Requested symbol was not found. | 2021-10-20 02:00:18.621
Symbol Error - F.US.CLEF21 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2021-10-20 02:00:18.621
CQG WebAPI | Brokerage name: AMP. Account Name: 92176 | 2021-10-20 02:00:18.621
Updated verified funded futures trading account ending date to: 2021-11-19 06:00:18 | 2021-10-20 02:00:18.621
CQG WebAPI | Sending collateral subscribe request. | 2021-10-20 02:00:18.621
Socket (3) | Socket gracefully closed by remote side. | 2021-10-20 02:00:18.705
Socket (3) | Closed. | 2021-10-20 02:00:18.705
CQG WebAPI | Received message: Requested symbol was not found. | 2021-10-20 02:00:18.724
Symbol Error - ESZ21-CME is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2021-10-20 02:00:18.724
SC DTC Data with Market Depth | Network connection to server complete. | 2021-10-20 02:00:18.725
SC DTC Data with Market Depth | Starting socket receive thread. | 2021-10-20 02:00:18.725
SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2021-10-20 02:00:18.725
CQG WebAPI | Starting real-time market data updates for: $INX. ID: 5 Service code: sp.index | 2021-10-20 02:00:18.747
CQG WebAPI | Sending symbol resolution request for $INX. ID: 390293 | 2021-10-20 02:00:18.747
CQG WebAPI | Requesting security definition data for: $INX. ID: 5 | 2021-10-20 02:00:18.747
Using Bid/Ask average for last trade price for EURUSD | 2021-10-20 02:00:18.788
SC DTC Data with Market Depth | Starting real-time market data updates for: EURUSD. ID: 6 Service code: fxcm | 2021-10-20 02:00:18.788
SC DTC Data with Market Depth | Requesting security definition data for: EURUSD. ID: 6 | 2021-10-20 02:00:18.788
Using Bid/Ask average for last trade price for XAUUSD | 2021-10-20 02:00:18.788
SC DTC Data with Market Depth | Starting real-time market data updates for: XAUUSD. ID: 7 Service code: fxcm | 2021-10-20 02:00:18.789
SC DTC Data with Market Depth | Requesting security definition data for: XAUUSD. ID: 7 | 2021-10-20 02:00:18.789
Added historical Intraday data request for XAUUSD to the queue. | 2021-10-20 02:00:18.789
Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2021-10-20 02:00:18.789
Triggering next historical data download in queue. | 2021-10-20 02:00:18.789
HD Request # 5 | Setting DTC encoding to Binary VLS | 2021-10-20 02:00:18.819
HD Request # 5 | Sending historical data logon request message. | 2021-10-20 02:00:18.819
CQG WebAPI | Received message: Requested symbol was not found. | 2021-10-20 02:00:18.850
Symbol Error - $INX is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2021-10-20 02:00:18.850
SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2021-10-20 02:00:18.860
SC DTC Data with Market Depth | Sending logon request message. | 2021-10-20 02:00:18.860
HD Request # 5 | Requesting Intraday data. Start date-time: 2021-10-20 01:59:42. Record interval: 1. Symbol: USOil | 2021-10-20 02:00:18.930
US30[M] Weekly #3 | Reloading chart. | 2021-10-20 02:00:19.034
HD Request # 5 | Decompressing data. | 2021-10-20 02:00:19.041
HD Request # 5 | Receiving Intraday data for USOil starting at 2021-10-20 01:59:42.121000 | 2021-10-20 02:00:19.041
Socket (4) | CloseSocket call. | 2021-10-20 02:00:19.042
Socket (4) | Shutdown started. Waiting for graceful close. | 2021-10-20 02:00:19.043
Historical data download thread signaled to stop. | 2021-10-20 02:00:19.043
HD Request # 5 | Timestamp of first Intraday data file record written: 2021-10-20 01:59:42.121000 | 2021-10-20 02:00:19.043
HD Request # 5 | Received 14 Intraday data records from 2021-10-20 01:59:42.121000 to 2021-10-20 02:00:16.288000 (34.2 seconds) and wrote 14 records for USOil | 2021-10-20 02:00:19.043
HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2021-10-20 06:00:16.288000 | 2021-10-20 02:00:19.044
HD Request # 5 | Completion time: 1s | 2021-10-20 02:00:19.044
HD Request # 5 | Intraday data download complete for USOil. Unique request ID: 4 | 2021-10-20 02:00:19.044
Removing historical data download ID 4. | 2021-10-20 02:00:19.044
Real-time Intraday chart data file updates started for USOil | 2021-10-20 02:00:19.044
Opened cached Intraday file: C:\SierraChart\Data\USOil.scid. Thread ID: 9204 | 2021-10-20 02:00:19.045
Intraday chart data file opened for USOil | 2021-10-20 02:00:19.045
HD Request # 5 | Enabling Intraday chart updating for symbol. | 2021-10-20 02:00:19.045

Triggering next historical data download in queue. | 2021-10-20 02:00:19.045
HD Request # 6 | Downloading Historical Daily chart data for EURUSD. Starting date: 2021-10-18. Service: fxcm | 2021-10-20 02:00:19.049
HD Request # 6 | Using server: ds12.sierracharts.com port 10150 | 2021-10-20 02:00:19.050
Socket (3) | Creating socket. | 2021-10-20 02:00:19.050
Socket (3) | New receive buffer size: 5242880 | 2021-10-20 02:00:19.050
Socket (3) | Connecting to IP: 204.15.197.14. | 2021-10-20 02:00:19.050
Socket (4) | Socket gracefully closed by remote side. | 2021-10-20 02:00:19.153
Socket (4) | Closed. | 2021-10-20 02:00:19.153
HD Request # 6 | Setting DTC encoding to Binary VLS | 2021-10-20 02:00:19.321
HD Request # 6 | Sending historical data logon request message. | 2021-10-20 02:00:19.321
HD Request # 6 | Requesting historical Daily data starting at 2021-10-18. | 2021-10-20 02:00:19.439
HD Request # 6 | Decompressing data. | 2021-10-20 02:00:19.558
HD Request # 6 | Receiving historical Daily data for EURUSD starting at 2021-10-18 | 2021-10-20 02:00:19.579
HD Request # 7 | Downloading Intraday chart data for ESZ21-CME to the file ESZ21-CME.scid. Service: cqg | 2021-10-20 02:00:19.579
HD Request # 6 | Writing historical Daily data to the file EURUSD.dly | 2021-10-20 02:00:19.580
HD Request # 7 | Download start date-time: 2021-10-19 16:04:12.000000. File last date-time: 2021-10-19 16:04:12.000000 | 2021-10-20 02:00:19.581
HD Request # 7 | Error downloading historical Intraday data for ESZ21-CME. The symbol is unknown to the server. | 2021-10-20 02:00:19.581
HD Request # 7 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for ESZ21-CME | 2021-10-20 02:00:19.581
HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2021-10-19 20:04:12.000000 | 2021-10-20 02:00:19.582
HD Request # 7 | Completion time: 0s | 2021-10-20 02:00:19.582
HD Request # 7 | Intraday data download complete for ESZ21-CME. Unique request ID: 8 | 2021-10-20 02:00:19.582
Removing historical data download ID 8. | 2021-10-20 02:00:19.582
Real-time Intraday chart data file updates started for ESZ21-CME | 2021-10-20 02:00:19.582
Opened cached Intraday file: C:\SierraChart\Data\ESZ21-CME.scid. Thread ID: 9204 | 2021-10-20 02:00:19.583
Intraday chart data file opened for ESZ21-CME | 2021-10-20 02:00:19.584
HD Request # 7 | Enabling Intraday chart updating for symbol. | 2021-10-20 02:00:19.584

Triggering next historical data download in queue. | 2021-10-20 02:00:19.584
No download requests in the queue to start downloads for. | 2021-10-20 02:00:19.584
SC DTC Data with Market Depth | Received logon response. | 2021-10-20 02:00:19.615
SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2021-10-20 02:00:19.615
SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2021-10-20 02:00:19.615
SC DTC Data with Market Depth | Successfully connected. | 2021-10-20 02:00:19.615
SC DTC Data with Market Depth | Trading is not supported. | 2021-10-20 02:00:19.615
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EURUSD | 2021-10-20 02:00:19.615
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: US30 | 2021-10-20 02:00:19.615
Added historical Intraday data request for USOil to the queue. | 2021-10-20 02:00:19.616
Intraday data recording state for symbol USOil is set to download 'Pending'. | 2021-10-20 02:00:19.616
Triggering next historical data download in queue. | 2021-10-20 02:00:19.616
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USOil | 2021-10-20 02:00:19.616
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: XAUUSD | 2021-10-20 02:00:19.616
Socket (3) | CloseSocket call. | 2021-10-20 02:00:19.708
Socket (3) | Shutdown started. Waiting for graceful close. | 2021-10-20 02:00:19.708
Historical data download thread signaled to stop. | 2021-10-20 02:00:19.709
HD Request # 6 | Received 3 Daily data records from 2021-10-18 00:00:00 to 2021-10-20 00:00:00 (3.0 days) and wrote 3 records for EURUSD | 2021-10-20 02:00:19.709
HD Request # 6 | Completion time: 0s | 2021-10-20 02:00:19.709
HD Request # 6 | Daily data download complete for EURUSD. Unique request ID: 6 | 2021-10-20 02:00:19.709
Removing historical data download ID 6. | 2021-10-20 02:00:19.709

Triggering next historical data download in queue. | 2021-10-20 02:00:19.709
Delaying start of download for EURUSD | 2021-10-20 02:00:19.709
EURUSD[M] Daily #7 | Reloading chart. | 2021-10-20 02:00:19.818
SC DTC Data with Market Depth | Received security definition for symbol EURUSD | 2021-10-20 02:00:19.833
Socket (3) | Socket gracefully closed by remote side. | 2021-10-20 02:00:19.833
SC DTC Data with Market Depth | Received security definition for symbol US30 | 2021-10-20 02:00:19.833
SC DTC Data with Market Depth | Received security definition for symbol USOil | 2021-10-20 02:00:19.833
SC DTC Data with Market Depth | Received security definition for symbol XAUUSD | 2021-10-20 02:00:19.833
Socket (3) | Closed. | 2021-10-20 02:00:19.833
CQG WebAPI | Sending positions subscribe request. RequestID: 390294 | 2021-10-20 02:00:21.534
CQG WebAPI | Sending orders subscribe request. RequestID: 390295 | 2021-10-20 02:00:21.534
HD Request # 8 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2021-10-20 02:00:24.884
HD Request # 8 | Download start date-time: 2021-10-20 01:59:43.000000. File last date-time: 2021-10-20 01:59:43.000000 | 2021-10-20 02:00:24.886
HD Request # 8 | Using server: ds4.sierracharts.com port 10149 | 2021-10-20 02:00:24.886
Socket (3) | Creating socket. | 2021-10-20 02:00:24.887
Socket (3) | New receive buffer size: 5242880 | 2021-10-20 02:00:24.887
Socket (3) | Connecting to IP: 192.81.56.146. | 2021-10-20 02:00:24.887
HD Request # 8 | Setting DTC encoding to Binary VLS | 2021-10-20 02:00:25.134
HD Request # 8 | Sending historical data logon request message. | 2021-10-20 02:00:25.134
HD Request # 8 | Requesting Intraday data. Start date-time: 2021-10-20 01:59:43. Record interval: 1. Symbol: EURUSD | 2021-10-20 02:00:25.253
HD Request # 8 | Decompressing data. | 2021-10-20 02:00:25.373
HD Request # 8 | Receiving Intraday data for EURUSD starting at 2021-10-20 01:59:43.188000 | 2021-10-20 02:00:25.375
Socket (3) | CloseSocket call. | 2021-10-20 02:00:25.376
Socket (3) | Shutdown started. Waiting for graceful close. | 2021-10-20 02:00:25.376
Historical data download thread signaled to stop. | 2021-10-20 02:00:25.376
HD Request # 8 | Timestamp of first Intraday data file record written: 2021-10-20 01:59:43.188000 | 2021-10-20 02:00:25.377
HD Request # 8 | Received 35 Intraday data records from 2021-10-20 01:59:43.188000 to 2021-10-20 02:00:24.208000 (41.0 seconds) and wrote 35 records for EURUSD | 2021-10-20 02:00:25.377
HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2021-10-20 06:00:24.208000 | 2021-10-20 02:00:25.379
HD Request # 8 | Completion time: 1s | 2021-10-20 02:00:25.379
HD Request # 8 | Intraday data download complete for EURUSD. Unique request ID: 7 | 2021-10-20 02:00:25.379
Removing historical data download ID 7. | 2021-10-20 02:00:25.379
Real-time Intraday chart data file updates started for EURUSD | 2021-10-20 02:00:25.379
Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 9204 | 2021-10-20 02:00:25.381
Intraday chart data file opened for EURUSD | 2021-10-20 02:00:25.381
HD Request # 8 | Enabling Intraday chart updating for symbol. | 2021-10-20 02:00:25.381

Triggering next historical data download in queue. | 2021-10-20 02:00:25.381
HD Request # 9 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2021-10-20 02:00:25.381
HD Request # 9 | Download start date-time: 2021-10-20 02:00:16.000000. File last date-time: 2021-10-20 02:00:16.516000 | 2021-10-20 02:00:25.383
HD Request # 9 | Using server: ds12.sierracharts.com port 10150 | 2021-10-20 02:00:25.383
Socket (4) | Creating socket. | 2021-10-20 02:00:25.383
Socket (4) | New receive buffer size: 5242880 | 2021-10-20 02:00:25.384
Socket (4) | Connecting to IP: 204.15.197.14. | 2021-10-20 02:00:25.384
Socket (3) | Socket gracefully closed by remote side. | 2021-10-20 02:00:25.495
Socket (3) | Closed. | 2021-10-20 02:00:25.495
HD Request # 9 | Setting DTC encoding to Binary VLS | 2021-10-20 02:00:25.638
HD Request # 9 | Sending historical data logon request message. | 2021-10-20 02:00:25.638
HD Request # 9 | Requesting Intraday data. Start date-time: 2021-10-20 02:00:16. Record interval: 1. Symbol: XAUUSD | 2021-10-20 02:00:25.774
HD Request # 9 | Decompressing data. | 2021-10-20 02:00:25.899
HD Request # 9 | Receiving Intraday data for XAUUSD starting at 2021-10-20 02:00:16.516000 | 2021-10-20 02:00:25.902
Socket (4) | CloseSocket call. | 2021-10-20 02:00:25.903
Socket (4) | Shutdown started. Waiting for graceful close. | 2021-10-20 02:00:25.904
Historical data download thread signaled to stop. | 2021-10-20 02:00:25.919
HD Request # 9 | Timestamp of first Intraday data file record written: 2021-10-20 02:00:16.516000 | 2021-10-20 02:00:25.920
HD Request # 9 | Received 9 Intraday data records from 2021-10-20 02:00:16.516000 to 2021-10-20 02:00:24.066000 (7.5 seconds) and wrote 9 records for XAUUSD | 2021-10-20 02:00:25.920
HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2021-10-20 06:00:24.066000 | 2021-10-20 02:00:25.922
Added 2 Time and Sales records to Intraday data file for XAUUSD after download. | 2021-10-20 02:00:25.922
HD Request # 9 | Completion time: 0s | 2021-10-20 02:00:25.922
HD Request # 9 | Intraday data download complete for XAUUSD. Unique request ID: 9 | 2021-10-20 02:00:25.922
Removing historical data download ID 9. | 2021-10-20 02:00:25.922
Real-time Intraday chart data file updates started for XAUUSD | 2021-10-20 02:00:25.922
Opened cached Intraday file: C:\SierraChart\Data\XAUUSD.scid. Thread ID: 9204 | 2021-10-20 02:00:25.923
Intraday chart data file opened for XAUUSD | 2021-10-20 02:00:25.923
HD Request # 9 | Enabling Intraday chart updating for symbol. | 2021-10-20 02:00:25.923

Triggering next historical data download in queue. | 2021-10-20 02:00:25.923
HD Request # 10 | Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm | 2021-10-20 02:00:25.923
HD Request # 10 | Download start date-time: 2021-10-20 02:00:16.000000. File last date-time: 2021-10-20 02:00:16.288000 | 2021-10-20 02:00:25.924
HD Request # 10 | Using server: ds4.sierracharts.com port 10149 | 2021-10-20 02:00:25.924
Socket (3) | Creating socket. | 2021-10-20 02:00:25.924
Socket (3) | New receive buffer size: 5242880 | 2021-10-20 02:00:25.925
Socket (3) | Connecting to IP: 192.81.56.146. | 2021-10-20 02:00:25.925
Socket (4) | Socket gracefully closed by remote side. | 2021-10-20 02:00:26.022
Socket (4) | Closed. | 2021-10-20 02:00:26.022
HD Request # 10 | Setting DTC encoding to Binary VLS | 2021-10-20 02:00:26.169
HD Request # 10 | Sending historical data logon request message. | 2021-10-20 02:00:26.169
HD Request # 10 | Requesting Intraday data. Start date-time: 2021-10-20 02:00:16. Record interval: 1. Symbol: USOil | 2021-10-20 02:00:26.289
HD Request # 10 | Decompressing data. | 2021-10-20 02:00:26.409
HD Request # 10 | Receiving Intraday data for USOil starting at 2021-10-20 02:00:16.288000 | 2021-10-20 02:00:26.411
Socket (3) | CloseSocket call. | 2021-10-20 02:00:26.413
Socket (3) | Shutdown started. Waiting for graceful close. | 2021-10-20 02:00:26.414
Historical data download thread signaled to stop. | 2021-10-20 02:00:26.439
HD Request # 10 | Timestamp of first Intraday data file record written: 2021-10-20 02:00:16.288000 | 2021-10-20 02:00:26.439
HD Request # 10 | Received 2 Intraday data records from 2021-10-20 02:00:16.288000 to 2021-10-20 02:00:20.084000 (3.8 seconds) and wrote 2 records for USOil | 2021-10-20 02:00:26.439
HD Request # 10 | Add time&sales data | Remembered last file record date-time: 2021-10-20 06:00:20.084000 | 2021-10-20 02:00:26.440
HD Request # 10 | Completion time: 1s | 2021-10-20 02:00:26.440
HD Request # 10 | Intraday data download complete for USOil. Unique request ID: 10 | 2021-10-20 02:00:26.440
Removing historical data download ID 10. | 2021-10-20 02:00:26.440
Real-time Intraday chart data file updates started for USOil | 2021-10-20 02:00:26.440
Opened cached Intraday file: C:\SierraChart\Data\USOil.scid. Thread ID: 9204 | 2021-10-20 02:00:26.441
Intraday chart data file opened for USOil | 2021-10-20 02:00:26.441
HD Request # 10 | Enabling Intraday chart updating for symbol. | 2021-10-20 02:00:26.441

Triggering next historical data download in queue. | 2021-10-20 02:00:26.441
No download requests in the queue to start downloads for. | 2021-10-20 02:00:26.441
Socket (3) | Socket gracefully closed by remote side. | 2021-10-20 02:00:26.532
Socket (3) | Closed. | 2021-10-20 02:00:26.532
[2021-10-20 15:54:49]
John - SC Support - Posts: 12472
According to your log, you are connected to CQG, but at least one of the symbols you are asking for is incorrect. Your log shows a chart for the symbol ESZ21-CME, but that is not the right symbol for CQG.

Open your Chartbooks and select Edit >> Translate Symbols to Current Service in order to update the symbols to the service that is set in Global Settings >> Data/Trade Service Settings >> Current Selected Service.

--------------

Also, we see that you are on Package 11, but you do not have any of the Denali Exchange Data Feeds exchanges active. If you are wanting data from us through our Denali Exchange Data Feed, then be sure you go through all of the instructions for the particular exchange for which you want data. You will find the instructions on the following page - select the appropriate link at the top to go to the correct section (CME Group, EUREX, or CFE):
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php

If you are not wanting data from the Denali Exchange Data Feed, then you can change to Package 5 and save $10.00 per month.

To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

To post a message in this thread, you need to login with your Sierra Chart account:

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