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Date/Time: Thu, 18 Apr 2024 01:39:42 +0000

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AMP, live data setup in SC

View Count: 657

[2021-10-20 15:16:09] #1 [Go To First Post]
User340373 - Posts: 8
Reading Internal Order ID file. \| 2021-10-20 02:00:09.591 Reading Trade Orders file. \| 2021-10-20 02:00:09.851 Reading Trade Positions file. \| 2021-10-20 02:00:09.852 Reading Trade Account Data files. \| 2021-10-20 02:00:09.853 Subscribing to symbol for symbol alert: F.US.CLEF21 \| 2021-10-20 02:00:09.854 UDPListener (1520). Port 22904 \| Listening on UDP port 22904. \| 2021-10-20 02:00:09.904 Software version: 2320 64-bit \| 2021-10-20 02:00:09.904 Primary Thread ID: 9204 \| 2021-10-20 02:00:09.904 Usage end date: 2021-11-20 \| 2021-10-20 02:00:09.904 Enabled for: Advanced Features 2. \| 2021-10-20 02:00:09.904 Enabled for: Sierra Chart Historical Data Service. \| 2021-10-20 02:00:09.904 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-10-20 02:00:09.904 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-10-20 02:00:09.904 Current selected Data/Trading service: CQG WebAPI \| 2021-10-20 02:00:09.904 Custom symbol settings values: enabled \| 2021-10-20 02:00:09.904 Chart Update Interval: 500 \| 2021-10-20 02:00:09.904 Intraday Data Storage Time Unit: 1 \| 2021-10-20 02:00:09.904 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2021-10-20 02:00:09.904 2021-10-20 06:00:09 Local computer time in UTC \| 2021-10-20 02:00:09.904 2021-10-20 02:00:09 Local computer time in SC Time Zone \| 2021-10-20 02:00:09.904 2021-10-20 06:00:09 Server time in UTC \| 2021-10-20 02:00:09.904 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2021-10-20 02:00:09.904 Program path: C:\SierraChart\ \| 2021-10-20 02:00:09.904 Data Files path: C:\SierraChart\Data\ \| 2021-10-20 02:00:09.904 OS Version Number: 10.0 \| 2021-10-20 02:00:09.905 Locale Setting: C \| 2021-10-20 02:00:09.905 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll \| 2021-10-20 02:00:09.906 Allowed protected custom studies: \| 2021-10-20 02:00:09.906 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. \| 2021-10-20 02:00:09.961 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2021-10-20 02:00:10.050 Received 5 login tokens. \| 2021-10-20 02:00:10.086 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2021-10-20 02:00:10.089 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2021-10-20 02:00:10.089 Symbol settings MD5 received. Request ID: 1. \| 2021-10-20 02:00:10.286 Symbol settings are up-to-date for cqg. \| 2021-10-20 02:00:10.286 Files to Open on Startup \| Opening file: ExampleChartbook.cht \| 2021-10-20 02:00:14.213 XAUUSD 1 Min #1 \| Reloading chart. \| 2021-10-20 02:00:14.296 XAUUSD Daily #2 \| Reloading chart. \| 2021-10-20 02:00:14.399 US30 Weekly #3 \| Reloading chart. \| 2021-10-20 02:00:14.479 USOil 1 Min #4 \| Reloading chart. \| 2021-10-20 02:00:14.556 ESZ21-CME 1 Min #5 \| Reloading chart. \| 2021-10-20 02:00:14.626 $INX Daily #6 \| Reloading chart. \| 2021-10-20 02:00:14.701 EURUSD Daily #7 \| Reloading chart. \| 2021-10-20 02:00:14.782 EURUSD 5 Min #8 \| Reloading chart. \| 2021-10-20 02:00:14.853 ESZ21-CME #9 \| Reloading chart. \| 2021-10-20 02:00:14.929 ESZ21-CME 1 Min #10 \| Reloading chart. \| 2021-10-20 02:00:15.467 ESZ21-CME 1 Min #10 \| StartDateTimeForLoadingOrderFills: 00:00:00 \| 2021-10-20 02:00:15.620 Using Bid/Ask average for last trade price for XAUUSD \| 2021-10-20 02:00:15.753 Starting DelayedDownloadMonitoringTimer \| 2021-10-20 02:00:15.754 Starting HDTimeoutTimer \| 2021-10-20 02:00:15.754 Added historical Intraday data request for XAUUSD to the queue. \| 2021-10-20 02:00:15.754 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. \| 2021-10-20 02:00:15.754 Triggering next historical data download in queue. \| 2021-10-20 02:00:15.754 HD Request # 1 \| Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm \| 2021-10-20 02:00:15.775 HD Request # 1 \| Download start date-time: 2021-10-20 01:59:43.000000. File last date-time: 2021-10-20 01:59:43.000000 \| 2021-10-20 02:00:15.776 HD Request # 1 \| Using server: ds12.sierracharts.com port 10150 \| 2021-10-20 02:00:15.776 Socket (1) \| Creating socket. \| 2021-10-20 02:00:15.777 Socket (1) \| New receive buffer size: 5242880 \| 2021-10-20 02:00:15.777 Socket (1) \| Connecting to IP: 204.15.197.14. \| 2021-10-20 02:00:15.777 Added historical Daily data request for XAUUSD to the queue. \| 2021-10-20 02:00:15.789 Triggering next historical data download in queue. \| 2021-10-20 02:00:15.789 Added historical Daily data request for US30 to the queue. \| 2021-10-20 02:00:15.790 Triggering next historical data download in queue. \| 2021-10-20 02:00:15.790 Using Bid/Ask average for last trade price for US30 \| 2021-10-20 02:00:15.790 Using Bid/Ask average for last trade price for USOil \| 2021-10-20 02:00:15.791 Added historical Intraday data request for USOil to the queue. \| 2021-10-20 02:00:15.791 Intraday data recording state for symbol USOil is set to download 'Pending'. \| 2021-10-20 02:00:15.791 Triggering next historical data download in queue. \| 2021-10-20 02:00:15.791 Starting DelayedDownloadMonitoringTimer \| 2021-10-20 02:00:15.793 Starting HDTimeoutTimer \| 2021-10-20 02:00:15.793 Added historical Daily data request for $INX to the queue. \| 2021-10-20 02:00:15.793 Triggering next historical data download in queue. \| 2021-10-20 02:00:15.793 HD Request # 2 \| Downloading Historical Daily chart data for $INX. Starting date: 2021-10-15. Service: sp.index \| 2021-10-20 02:00:15.800 Added historical Daily data request for EURUSD to the queue. \| 2021-10-20 02:00:15.801 Triggering next historical data download in queue. \| 2021-10-20 02:00:15.801 Using Bid/Ask average for last trade price for EURUSD \| 2021-10-20 02:00:15.801 Added historical Intraday data request for EURUSD to the queue. \| 2021-10-20 02:00:15.804 Intraday data recording state for symbol EURUSD is set to download 'Pending'. \| 2021-10-20 02:00:15.804 Triggering next historical data download in queue. \| 2021-10-20 02:00:15.804 HD Request # 1 \| Setting DTC encoding to Binary VLS \| 2021-10-20 02:00:16.018 HD Request # 1 \| Sending historical data logon request message. \| 2021-10-20 02:00:16.018 HD Request # 2 \| Requesting historical Daily data for $INX starting at 2021-10-14. SC External HD service. \| 2021-10-20 02:00:16.024 HD Request # 1 \| Requesting Intraday data. Start date-time: 2021-10-20 01:59:43. Record interval: 1. Symbol: XAUUSD \| 2021-10-20 02:00:16.677 HD Request # 2 \| Receiving historical Daily data for $INX starting at 2021-10-15 \| 2021-10-20 02:00:16.752 HD Request # 2 \| Writing historical Daily data to the file $INX.dly \| 2021-10-20 02:00:16.753 HD Request # 1 \| Decompressing data. \| 2021-10-20 02:00:16.789 HD Request # 1 \| Receiving Intraday data for XAUUSD starting at 2021-10-20 01:59:43.425000 \| 2021-10-20 02:00:16.790 Socket (1) \| CloseSocket call. \| 2021-10-20 02:00:16.791 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-10-20 02:00:16.792 Socket (1) \| Socket gracefully closed by remote side. \| 2021-10-20 02:00:16.903 Socket (1) \| Closed. \| 2021-10-20 02:00:16.903 HD Request # 2 \| Bytes received: 235 \| 2021-10-20 02:00:16.914 HD Request # 2 \| Received 4 Daily data records from 2021-10-15 00:00:00 to 2021-10-19 00:00:00 (5.0 days) and wrote 3 records for $INX \| 2021-10-20 02:00:16.914 HD Request # 2 \| Completion time: 1s \| 2021-10-20 02:00:16.914 HD Request # 2 \| Daily data download complete for $INX. Unique request ID: 5 \| 2021-10-20 02:00:16.914 Removing historical data download ID 5. \| 2021-10-20 02:00:16.914 Triggering next historical data download in queue. \| 2021-10-20 02:00:16.914 HD Request # 1 \| Historical data for XAUUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2021-10-20 02:00:16.914 Historical data download thread signaled to stop. \| 2021-10-20 02:00:16.914 HD Request # 1 \| Timestamp of first Intraday data file record written: 2021-10-20 01:59:43.425000 \| 2021-10-20 02:00:16.915 HD Request # 1 \| Received 29 Intraday data records from 2021-10-20 01:59:43.425000 to 2021-10-20 02:00:16.516000 (33.1 seconds) and wrote 29 records for XAUUSD \| 2021-10-20 02:00:16.915 HD Request # 1 \| Completion time: 1s \| 2021-10-20 02:00:16.915 HD Request # 1 \| Intraday data download complete for XAUUSD. Unique request ID: 1 \| 2021-10-20 02:00:16.915 Removing historical data download ID 1. \| 2021-10-20 02:00:16.915 HD Request # 1 \| Enabling Intraday chart updating for symbol. \| 2021-10-20 02:00:16.915 Triggering next historical data download in queue. \| 2021-10-20 02:00:16.915 No download requests in the queue to start downloads for. \| 2021-10-20 02:00:16.915 HD Request # 3 \| Downloading Historical Daily chart data for XAUUSD. Starting date: 2021-10-18. Service: fxcm \| 2021-10-20 02:00:16.917 HD Request # 3 \| Using server: ds4.sierracharts.com port 10149 \| 2021-10-20 02:00:16.917 Socket (1) \| Creating socket. \| 2021-10-20 02:00:16.918 Socket (1) \| New receive buffer size: 5242880 \| 2021-10-20 02:00:16.918 Socket (1) \| Connecting to IP: 192.81.56.146. \| 2021-10-20 02:00:16.918 HD Request # 3 \| Setting DTC encoding to Binary VLS \| 2021-10-20 02:00:17.150 HD Request # 3 \| Sending historical data logon request message. \| 2021-10-20 02:00:17.150 $INX Daily #6 \| Reloading chart. \| 2021-10-20 02:00:17.216 CQG WebAPI \| Connecting to server api.cqg.com \| 2021-10-20 02:00:17.541 CQG WebSocket \| Connecting to WebSocket server api.cqg.com:443 \| 2021-10-20 02:00:17.541 CQG WebSocket socket (2) \| Creating socket. Using TLS 1.2. \| 2021-10-20 02:00:17.793 CQG WebSocket socket (2) \| New receive buffer size: 5242880 \| 2021-10-20 02:00:17.793 CQG WebSocket socket (2) \| Connecting to IP: 195.166.124.165. \| 2021-10-20 02:00:17.793 HD Request # 3 \| Requesting historical Daily data starting at 2021-10-18. \| 2021-10-20 02:00:17.816 CQG WebSocket \| Opening WebSocket. \| 2021-10-20 02:00:17.820 CQG WebSocket \| Sending WebSocket handshake. \| 2021-10-20 02:00:17.820 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2021-10-20 02:00:17.909 CQG WebSocket \| Server header \| Connection: upgrade \| 2021-10-20 02:00:17.909 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: zNgwcGutN45T04HuNeL+qFHXha0= \| 2021-10-20 02:00:17.909 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2021-10-20 02:00:17.909 CQG WebSocket \| Server header \| Upgrade: websocket \| 2021-10-20 02:00:17.909 CQG WebSocket \| Server header \| \| 2021-10-20 02:00:17.909 CQG WebSocket \| Web socket state is now open. \| 2021-10-20 02:00:17.909 CQG WebAPI \| WebSocket connected. \| 2021-10-20 02:00:17.909 CQG WebAPI \| Sending market data logon message. \| 2021-10-20 02:00:17.909 HD Request # 3 \| Decompressing data. \| 2021-10-20 02:00:17.930 HD Request # 3 \| Receiving historical Daily data for XAUUSD starting at 2021-10-18 \| 2021-10-20 02:00:17.958 HD Request # 3 \| Writing historical Daily data to the file XAUUSD.dly \| 2021-10-20 02:00:17.960 Socket (1) \| CloseSocket call. \| 2021-10-20 02:00:18.043 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-10-20 02:00:18.043 Historical data download thread signaled to stop. \| 2021-10-20 02:00:18.043 HD Request # 3 \| Received 3 Daily data records from 2021-10-18 00:00:00 to 2021-10-20 00:00:00 (3.0 days) and wrote 3 records for XAUUSD \| 2021-10-20 02:00:18.043 HD Request # 3 \| Completion time: 2s \| 2021-10-20 02:00:18.043 HD Request # 3 \| Daily data download complete for XAUUSD. Unique request ID: 2 \| 2021-10-20 02:00:18.043 Removing historical data download ID 2. \| 2021-10-20 02:00:18.043 Triggering next historical data download in queue. \| 2021-10-20 02:00:18.043 HD Request # 4 \| Downloading Historical Daily chart data for US30. Starting date: 2021-10-18. Service: fxcm \| 2021-10-20 02:00:18.046 HD Request # 4 \| Using server: ds12.sierracharts.com port 10150 \| 2021-10-20 02:00:18.046 Socket (3) \| Creating socket. \| 2021-10-20 02:00:18.046 Socket (3) \| New receive buffer size: 5242880 \| 2021-10-20 02:00:18.046 Socket (3) \| Connecting to IP: 204.15.197.14. \| 2021-10-20 02:00:18.046 Socket (1) \| Socket gracefully closed by remote side. \| 2021-10-20 02:00:18.154 Socket (1) \| Closed. \| 2021-10-20 02:00:18.154 HD Request # 4 \| Setting DTC encoding to Binary VLS \| 2021-10-20 02:00:18.289 HD Request # 4 \| Sending historical data logon request message. \| 2021-10-20 02:00:18.289 HD Request # 4 \| Requesting historical Daily data starting at 2021-10-18. \| 2021-10-20 02:00:18.402 XAUUSD[M] Daily #2 \| Reloading chart. \| 2021-10-20 02:00:18.447 HD Request # 4 \| Decompressing data. \| 2021-10-20 02:00:18.514 CQG WebAPI \| Base Time: 2021-10-10T03:28:07. 2021-10-10 03:28:07 \| 2021-10-20 02:00:18.517 CQG WebAPI \| Logon successful. Session Token = cgguE208dX0K5XD6skBjA2npJdnYfuRhWdPkd0OHlHkalLEs5GzJdGT+hRbsPvMqdxGHq+xBcTj \| 2021-10-20 02:00:18.518 CQG WebAPI \| Connected to server complete. \| 2021-10-20 02:00:18.518 Triggering next historical data download in queue. \| 2021-10-20 02:00:18.519 Triggering next historical data download in queue. \| 2021-10-20 02:00:18.519 Triggering next historical data download in queue. \| 2021-10-20 02:00:18.519 Triggering next historical data download in queue. \| 2021-10-20 02:00:18.519 Subscribing to symbol for symbol alert. F.US.CLEF21 \| 2021-10-20 02:00:18.519 CQG WebAPI \| Starting real-time market data updates for: F.US.CLEF21. ID: 1 Service code: cqg \| 2021-10-20 02:00:18.519 CQG WebAPI \| Sending symbol resolution request for F.US.CLEF21. ID: 390289 \| 2021-10-20 02:00:18.519 CQG WebAPI \| Requesting security definition data for: F.US.CLEF21. ID: 1 \| 2021-10-20 02:00:18.519 HD Request # 4 \| Receiving historical Daily data for US30 starting at 2021-10-18 \| 2021-10-20 02:00:18.530 HD Request # 4 \| Writing historical Daily data to the file US30.dly \| 2021-10-20 02:00:18.531 Updated verified funded futures trading account ending date to: 2021-11-19 06:00:18 \| 2021-10-20 02:00:18.551 CQG WebAPI \| Sending Trade Accounts request message. \| 2021-10-20 02:00:18.551 No download requests in the queue to start downloads for. \| 2021-10-20 02:00:18.552 No download requests in the queue to start downloads for. \| 2021-10-20 02:00:18.552 No download requests in the queue to start downloads for. \| 2021-10-20 02:00:18.552 CQG WebAPI \| Starting real-time market data updates for: ESZ21-CME. ID: 2 \| 2021-10-20 02:00:18.553 CQG WebAPI \| Sending symbol resolution request for ESZ21-CME. ID: 390291 \| 2021-10-20 02:00:18.553 CQG WebAPI \| Requesting security definition data for: ESZ21-CME. ID: 2 \| 2021-10-20 02:00:18.553 CQG WebAPI \| Using primary service for historical data for ESZ21-CME \| 2021-10-20 02:00:18.553 Starting DelayedDownloadMonitoringTimer \| 2021-10-20 02:00:18.553 Starting HDTimeoutTimer \| 2021-10-20 02:00:18.553 Added historical Intraday data request for ESZ21-CME to the queue. \| 2021-10-20 02:00:18.553 Intraday data recording state for symbol ESZ21-CME is set to download 'Pending'. \| 2021-10-20 02:00:18.553 Triggering next historical data download in queue. \| 2021-10-20 02:00:18.553 Delaying start of download for ESZ21-CME \| 2021-10-20 02:00:18.557 Using Bid/Ask average for last trade price for US30 \| 2021-10-20 02:00:18.557 SC DTC Data with Market Depth \| Starting real-time market data updates for: US30. ID: 3 Service code: fxcm \| 2021-10-20 02:00:18.557 SC DTC Data with Market Depth \| Connecting to the server ds12.sierracharts.com. Port 10048 \| 2021-10-20 02:00:18.557 SC DTC Data with Market Depth \| Requesting security definition data for: US30. ID: 3 \| 2021-10-20 02:00:18.557 DTC Client socket (1) \| Creating socket. \| 2021-10-20 02:00:18.558 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2021-10-20 02:00:18.558 DTC Client socket (1) \| Connecting to IP: 204.15.197.14. \| 2021-10-20 02:00:18.558 Socket (3) \| CloseSocket call. \| 2021-10-20 02:00:18.589 Socket (3) \| Shutdown started. Waiting for graceful close. \| 2021-10-20 02:00:18.589 Historical data download thread signaled to stop. \| 2021-10-20 02:00:18.589 HD Request # 4 \| Received 3 Daily data records from 2021-10-18 00:00:00 to 2021-10-20 00:00:00 (3.0 days) and wrote 3 records for US30 \| 2021-10-20 02:00:18.589 HD Request # 4 \| Completion time: 0s \| 2021-10-20 02:00:18.589 HD Request # 4 \| Daily data download complete for US30. Unique request ID: 3 \| 2021-10-20 02:00:18.589 Removing historical data download ID 3. \| 2021-10-20 02:00:18.589 Triggering next historical data download in queue. \| 2021-10-20 02:00:18.589 Using Bid/Ask average for last trade price for USOil \| 2021-10-20 02:00:18.590 HD Request # 5 \| Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm \| 2021-10-20 02:00:18.590 HD Request # 5 \| Download start date-time: 2021-10-20 01:59:42.000000. File last date-time: 2021-10-20 01:59:42.000000 \| 2021-10-20 02:00:18.590 HD Request # 5 \| Using server: ds4.sierracharts.com port 10149 \| 2021-10-20 02:00:18.590 Socket (4) \| Creating socket. \| 2021-10-20 02:00:18.590 Socket (4) \| New receive buffer size: 5242880 \| 2021-10-20 02:00:18.590 Socket (4) \| Connecting to IP: 192.81.56.146. \| 2021-10-20 02:00:18.590 SC DTC Data with Market Depth \| Starting real-time market data updates for: USOil. ID: 4 Service code: fxcm \| 2021-10-20 02:00:18.598 SC DTC Data with Market Depth \| Requesting security definition data for: USOil. ID: 4 \| 2021-10-20 02:00:18.598 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-10-20 02:00:18.621 Symbol Error - F.US.CLEF21 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-10-20 02:00:18.621 CQG WebAPI \| Brokerage name: AMP. Account Name: 92176 \| 2021-10-20 02:00:18.621 Updated verified funded futures trading account ending date to: 2021-11-19 06:00:18 \| 2021-10-20 02:00:18.621 CQG WebAPI \| Sending collateral subscribe request. \| 2021-10-20 02:00:18.621 Socket (3) \| Socket gracefully closed by remote side. \| 2021-10-20 02:00:18.705 Socket (3) \| Closed. \| 2021-10-20 02:00:18.705 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-10-20 02:00:18.724 Symbol Error - ESZ21-CME is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-10-20 02:00:18.724 SC DTC Data with Market Depth \| Network connection to server complete. \| 2021-10-20 02:00:18.725 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2021-10-20 02:00:18.725 SC DTC Data with Market Depth \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-10-20 02:00:18.725 CQG WebAPI \| Starting real-time market data updates for: $INX. ID: 5 Service code: sp.index \| 2021-10-20 02:00:18.747 CQG WebAPI \| Sending symbol resolution request for $INX. ID: 390293 \| 2021-10-20 02:00:18.747 CQG WebAPI \| Requesting security definition data for: $INX. ID: 5 \| 2021-10-20 02:00:18.747 Using Bid/Ask average for last trade price for EURUSD \| 2021-10-20 02:00:18.788 SC DTC Data with Market Depth \| Starting real-time market data updates for: EURUSD. ID: 6 Service code: fxcm \| 2021-10-20 02:00:18.788 SC DTC Data with Market Depth \| Requesting security definition data for: EURUSD. ID: 6 \| 2021-10-20 02:00:18.788 Using Bid/Ask average for last trade price for XAUUSD \| 2021-10-20 02:00:18.788 SC DTC Data with Market Depth \| Starting real-time market data updates for: XAUUSD. ID: 7 Service code: fxcm \| 2021-10-20 02:00:18.789 SC DTC Data with Market Depth \| Requesting security definition data for: XAUUSD. ID: 7 \| 2021-10-20 02:00:18.789 Added historical Intraday data request for XAUUSD to the queue. \| 2021-10-20 02:00:18.789 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. \| 2021-10-20 02:00:18.789 Triggering next historical data download in queue. \| 2021-10-20 02:00:18.789 HD Request # 5 \| Setting DTC encoding to Binary VLS \| 2021-10-20 02:00:18.819 HD Request # 5 \| Sending historical data logon request message. \| 2021-10-20 02:00:18.819 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-10-20 02:00:18.850 Symbol Error - $INX is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-10-20 02:00:18.850 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2021-10-20 02:00:18.860 SC DTC Data with Market Depth \| Sending logon request message. \| 2021-10-20 02:00:18.860 HD Request # 5 \| Requesting Intraday data. Start date-time: 2021-10-20 01:59:42. Record interval: 1. Symbol: USOil \| 2021-10-20 02:00:18.930 US30[M] Weekly #3 \| Reloading chart. \| 2021-10-20 02:00:19.034 HD Request # 5 \| Decompressing data. \| 2021-10-20 02:00:19.041 HD Request # 5 \| Receiving Intraday data for USOil starting at 2021-10-20 01:59:42.121000 \| 2021-10-20 02:00:19.041 Socket (4) \| CloseSocket call. \| 2021-10-20 02:00:19.042 Socket (4) \| Shutdown started. Waiting for graceful close. \| 2021-10-20 02:00:19.043 Historical data download thread signaled to stop. \| 2021-10-20 02:00:19.043 HD Request # 5 \| Timestamp of first Intraday data file record written: 2021-10-20 01:59:42.121000 \| 2021-10-20 02:00:19.043 HD Request # 5 \| Received 14 Intraday data records from 2021-10-20 01:59:42.121000 to 2021-10-20 02:00:16.288000 (34.2 seconds) and wrote 14 records for USOil \| 2021-10-20 02:00:19.043 HD Request # 5 \| Add time&sales data \| Remembered last file record date-time: 2021-10-20 06:00:16.288000 \| 2021-10-20 02:00:19.044 HD Request # 5 \| Completion time: 1s \| 2021-10-20 02:00:19.044 HD Request # 5 \| Intraday data download complete for USOil. Unique request ID: 4 \| 2021-10-20 02:00:19.044 Removing historical data download ID 4. \| 2021-10-20 02:00:19.044 Real-time Intraday chart data file updates started for USOil \| 2021-10-20 02:00:19.044 Opened cached Intraday file: C:\SierraChart\Data\USOil.scid. Thread ID: 9204 \| 2021-10-20 02:00:19.045 Intraday chart data file opened for USOil \| 2021-10-20 02:00:19.045 HD Request # 5 \| Enabling Intraday chart updating for symbol. \| 2021-10-20 02:00:19.045 Triggering next historical data download in queue. \| 2021-10-20 02:00:19.045 HD Request # 6 \| Downloading Historical Daily chart data for EURUSD. Starting date: 2021-10-18. Service: fxcm \| 2021-10-20 02:00:19.049 HD Request # 6 \| Using server: ds12.sierracharts.com port 10150 \| 2021-10-20 02:00:19.050 Socket (3) \| Creating socket. \| 2021-10-20 02:00:19.050 Socket (3) \| New receive buffer size: 5242880 \| 2021-10-20 02:00:19.050 Socket (3) \| Connecting to IP: 204.15.197.14. \| 2021-10-20 02:00:19.050 Socket (4) \| Socket gracefully closed by remote side. \| 2021-10-20 02:00:19.153 Socket (4) \| Closed. \| 2021-10-20 02:00:19.153 HD Request # 6 \| Setting DTC encoding to Binary VLS \| 2021-10-20 02:00:19.321 HD Request # 6 \| Sending historical data logon request message. \| 2021-10-20 02:00:19.321 HD Request # 6 \| Requesting historical Daily data starting at 2021-10-18. \| 2021-10-20 02:00:19.439 HD Request # 6 \| Decompressing data. \| 2021-10-20 02:00:19.558 HD Request # 6 \| Receiving historical Daily data for EURUSD starting at 2021-10-18 \| 2021-10-20 02:00:19.579 HD Request # 7 \| Downloading Intraday chart data for ESZ21-CME to the file ESZ21-CME.scid. Service: cqg \| 2021-10-20 02:00:19.579 HD Request # 6 \| Writing historical Daily data to the file EURUSD.dly \| 2021-10-20 02:00:19.580 HD Request # 7 \| Download start date-time: 2021-10-19 16:04:12.000000. File last date-time: 2021-10-19 16:04:12.000000 \| 2021-10-20 02:00:19.581 HD Request # 7 \| Error downloading historical Intraday data for ESZ21-CME. The symbol is unknown to the server. \| 2021-10-20 02:00:19.581 HD Request # 7 \| Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for ESZ21-CME \| 2021-10-20 02:00:19.581 HD Request # 7 \| Add time&sales data \| Remembered last file record date-time: 2021-10-19 20:04:12.000000 \| 2021-10-20 02:00:19.582 HD Request # 7 \| Completion time: 0s \| 2021-10-20 02:00:19.582 HD Request # 7 \| Intraday data download complete for ESZ21-CME. Unique request ID: 8 \| 2021-10-20 02:00:19.582 Removing historical data download ID 8. \| 2021-10-20 02:00:19.582 Real-time Intraday chart data file updates started for ESZ21-CME \| 2021-10-20 02:00:19.582 Opened cached Intraday file: C:\SierraChart\Data\ESZ21-CME.scid. Thread ID: 9204 \| 2021-10-20 02:00:19.583 Intraday chart data file opened for ESZ21-CME \| 2021-10-20 02:00:19.584 HD Request # 7 \| Enabling Intraday chart updating for symbol. \| 2021-10-20 02:00:19.584 Triggering next historical data download in queue. \| 2021-10-20 02:00:19.584 No download requests in the queue to start downloads for. \| 2021-10-20 02:00:19.584 SC DTC Data with Market Depth \| Received logon response. \| 2021-10-20 02:00:19.615 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2021-10-20 02:00:19.615 SC DTC Data with Market Depth \| Server protocol version: 8. Client protocol version: 8 \| 2021-10-20 02:00:19.615 SC DTC Data with Market Depth \| Successfully connected. \| 2021-10-20 02:00:19.615 SC DTC Data with Market Depth \| Trading is not supported. \| 2021-10-20 02:00:19.615 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: EURUSD \| 2021-10-20 02:00:19.615 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: US30 \| 2021-10-20 02:00:19.615 Added historical Intraday data request for USOil to the queue. \| 2021-10-20 02:00:19.616 Intraday data recording state for symbol USOil is set to download 'Pending'. \| 2021-10-20 02:00:19.616 Triggering next historical data download in queue. \| 2021-10-20 02:00:19.616 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: USOil \| 2021-10-20 02:00:19.616 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: XAUUSD \| 2021-10-20 02:00:19.616 Socket (3) \| CloseSocket call. \| 2021-10-20 02:00:19.708 Socket (3) \| Shutdown started. Waiting for graceful close. \| 2021-10-20 02:00:19.708 Historical data download thread signaled to stop. \| 2021-10-20 02:00:19.709 HD Request # 6 \| Received 3 Daily data records from 2021-10-18 00:00:00 to 2021-10-20 00:00:00 (3.0 days) and wrote 3 records for EURUSD \| 2021-10-20 02:00:19.709 HD Request # 6 \| Completion time: 0s \| 2021-10-20 02:00:19.709 HD Request # 6 \| Daily data download complete for EURUSD. Unique request ID: 6 \| 2021-10-20 02:00:19.709 Removing historical data download ID 6. \| 2021-10-20 02:00:19.709 Triggering next historical data download in queue. \| 2021-10-20 02:00:19.709 Delaying start of download for EURUSD \| 2021-10-20 02:00:19.709 EURUSD[M] Daily #7 \| Reloading chart. \| 2021-10-20 02:00:19.818 SC DTC Data with Market Depth \| Received security definition for symbol EURUSD \| 2021-10-20 02:00:19.833 Socket (3) \| Socket gracefully closed by remote side. \| 2021-10-20 02:00:19.833 SC DTC Data with Market Depth \| Received security definition for symbol US30 \| 2021-10-20 02:00:19.833 SC DTC Data with Market Depth \| Received security definition for symbol USOil \| 2021-10-20 02:00:19.833 SC DTC Data with Market Depth \| Received security definition for symbol XAUUSD \| 2021-10-20 02:00:19.833 Socket (3) \| Closed. \| 2021-10-20 02:00:19.833 CQG WebAPI \| Sending positions subscribe request. RequestID: 390294 \| 2021-10-20 02:00:21.534 CQG WebAPI \| Sending orders subscribe request. RequestID: 390295 \| 2021-10-20 02:00:21.534 HD Request # 8 \| Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2021-10-20 02:00:24.884 HD Request # 8 \| Download start date-time: 2021-10-20 01:59:43.000000. File last date-time: 2021-10-20 01:59:43.000000 \| 2021-10-20 02:00:24.886 HD Request # 8 \| Using server: ds4.sierracharts.com port 10149 \| 2021-10-20 02:00:24.886 Socket (3) \| Creating socket. \| 2021-10-20 02:00:24.887 Socket (3) \| New receive buffer size: 5242880 \| 2021-10-20 02:00:24.887 Socket (3) \| Connecting to IP: 192.81.56.146. \| 2021-10-20 02:00:24.887 HD Request # 8 \| Setting DTC encoding to Binary VLS \| 2021-10-20 02:00:25.134 HD Request # 8 \| Sending historical data logon request message. \| 2021-10-20 02:00:25.134 HD Request # 8 \| Requesting Intraday data. Start date-time: 2021-10-20 01:59:43. Record interval: 1. Symbol: EURUSD \| 2021-10-20 02:00:25.253 HD Request # 8 \| Decompressing data. \| 2021-10-20 02:00:25.373 HD Request # 8 \| Receiving Intraday data for EURUSD starting at 2021-10-20 01:59:43.188000 \| 2021-10-20 02:00:25.375 Socket (3) \| CloseSocket call. \| 2021-10-20 02:00:25.376 Socket (3) \| Shutdown started. Waiting for graceful close. \| 2021-10-20 02:00:25.376 Historical data download thread signaled to stop. \| 2021-10-20 02:00:25.376 HD Request # 8 \| Timestamp of first Intraday data file record written: 2021-10-20 01:59:43.188000 \| 2021-10-20 02:00:25.377 HD Request # 8 \| Received 35 Intraday data records from 2021-10-20 01:59:43.188000 to 2021-10-20 02:00:24.208000 (41.0 seconds) and wrote 35 records for EURUSD \| 2021-10-20 02:00:25.377 HD Request # 8 \| Add time&sales data \| Remembered last file record date-time: 2021-10-20 06:00:24.208000 \| 2021-10-20 02:00:25.379 HD Request # 8 \| Completion time: 1s \| 2021-10-20 02:00:25.379 HD Request # 8 \| Intraday data download complete for EURUSD. Unique request ID: 7 \| 2021-10-20 02:00:25.379 Removing historical data download ID 7. \| 2021-10-20 02:00:25.379 Real-time Intraday chart data file updates started for EURUSD \| 2021-10-20 02:00:25.379 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 9204 \| 2021-10-20 02:00:25.381 Intraday chart data file opened for EURUSD \| 2021-10-20 02:00:25.381 HD Request # 8 \| Enabling Intraday chart updating for symbol. \| 2021-10-20 02:00:25.381 Triggering next historical data download in queue. \| 2021-10-20 02:00:25.381 HD Request # 9 \| Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm \| 2021-10-20 02:00:25.381 HD Request # 9 \| Download start date-time: 2021-10-20 02:00:16.000000. File last date-time: 2021-10-20 02:00:16.516000 \| 2021-10-20 02:00:25.383 HD Request # 9 \| Using server: ds12.sierracharts.com port 10150 \| 2021-10-20 02:00:25.383 Socket (4) \| Creating socket. \| 2021-10-20 02:00:25.383 Socket (4) \| New receive buffer size: 5242880 \| 2021-10-20 02:00:25.384 Socket (4) \| Connecting to IP: 204.15.197.14. \| 2021-10-20 02:00:25.384 Socket (3) \| Socket gracefully closed by remote side. \| 2021-10-20 02:00:25.495 Socket (3) \| Closed. \| 2021-10-20 02:00:25.495 HD Request # 9 \| Setting DTC encoding to Binary VLS \| 2021-10-20 02:00:25.638 HD Request # 9 \| Sending historical data logon request message. \| 2021-10-20 02:00:25.638 HD Request # 9 \| Requesting Intraday data. Start date-time: 2021-10-20 02:00:16. Record interval: 1. Symbol: XAUUSD \| 2021-10-20 02:00:25.774 HD Request # 9 \| Decompressing data. \| 2021-10-20 02:00:25.899 HD Request # 9 \| Receiving Intraday data for XAUUSD starting at 2021-10-20 02:00:16.516000 \| 2021-10-20 02:00:25.902 Socket (4) \| CloseSocket call. \| 2021-10-20 02:00:25.903 Socket (4) \| Shutdown started. Waiting for graceful close. \| 2021-10-20 02:00:25.904 Historical data download thread signaled to stop. \| 2021-10-20 02:00:25.919 HD Request # 9 \| Timestamp of first Intraday data file record written: 2021-10-20 02:00:16.516000 \| 2021-10-20 02:00:25.920 HD Request # 9 \| Received 9 Intraday data records from 2021-10-20 02:00:16.516000 to 2021-10-20 02:00:24.066000 (7.5 seconds) and wrote 9 records for XAUUSD \| 2021-10-20 02:00:25.920 HD Request # 9 \| Add time&sales data \| Remembered last file record date-time: 2021-10-20 06:00:24.066000 \| 2021-10-20 02:00:25.922 Added 2 Time and Sales records to Intraday data file for XAUUSD after download. \| 2021-10-20 02:00:25.922 HD Request # 9 \| Completion time: 0s \| 2021-10-20 02:00:25.922 HD Request # 9 \| Intraday data download complete for XAUUSD. Unique request ID: 9 \| 2021-10-20 02:00:25.922 Removing historical data download ID 9. \| 2021-10-20 02:00:25.922 Real-time Intraday chart data file updates started for XAUUSD \| 2021-10-20 02:00:25.922 Opened cached Intraday file: C:\SierraChart\Data\XAUUSD.scid. Thread ID: 9204 \| 2021-10-20 02:00:25.923 Intraday chart data file opened for XAUUSD \| 2021-10-20 02:00:25.923 HD Request # 9 \| Enabling Intraday chart updating for symbol. \| 2021-10-20 02:00:25.923 Triggering next historical data download in queue. \| 2021-10-20 02:00:25.923 HD Request # 10 \| Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm \| 2021-10-20 02:00:25.923 HD Request # 10 \| Download start date-time: 2021-10-20 02:00:16.000000. File last date-time: 2021-10-20 02:00:16.288000 \| 2021-10-20 02:00:25.924 HD Request # 10 \| Using server: ds4.sierracharts.com port 10149 \| 2021-10-20 02:00:25.924 Socket (3) \| Creating socket. \| 2021-10-20 02:00:25.924 Socket (3) \| New receive buffer size: 5242880 \| 2021-10-20 02:00:25.925 Socket (3) \| Connecting to IP: 192.81.56.146. \| 2021-10-20 02:00:25.925 Socket (4) \| Socket gracefully closed by remote side. \| 2021-10-20 02:00:26.022 Socket (4) \| Closed. \| 2021-10-20 02:00:26.022 HD Request # 10 \| Setting DTC encoding to Binary VLS \| 2021-10-20 02:00:26.169 HD Request # 10 \| Sending historical data logon request message. \| 2021-10-20 02:00:26.169 HD Request # 10 \| Requesting Intraday data. Start date-time: 2021-10-20 02:00:16. Record interval: 1. Symbol: USOil \| 2021-10-20 02:00:26.289 HD Request # 10 \| Decompressing data. \| 2021-10-20 02:00:26.409 HD Request # 10 \| Receiving Intraday data for USOil starting at 2021-10-20 02:00:16.288000 \| 2021-10-20 02:00:26.411 Socket (3) \| CloseSocket call. \| 2021-10-20 02:00:26.413 Socket (3) \| Shutdown started. Waiting for graceful close. \| 2021-10-20 02:00:26.414 Historical data download thread signaled to stop. \| 2021-10-20 02:00:26.439 HD Request # 10 \| Timestamp of first Intraday data file record written: 2021-10-20 02:00:16.288000 \| 2021-10-20 02:00:26.439 HD Request # 10 \| Received 2 Intraday data records from 2021-10-20 02:00:16.288000 to 2021-10-20 02:00:20.084000 (3.8 seconds) and wrote 2 records for USOil \| 2021-10-20 02:00:26.439 HD Request # 10 \| Add time&sales data \| Remembered last file record date-time: 2021-10-20 06:00:20.084000 \| 2021-10-20 02:00:26.440 HD Request # 10 \| Completion time: 1s \| 2021-10-20 02:00:26.440 HD Request # 10 \| Intraday data download complete for USOil. Unique request ID: 10 \| 2021-10-20 02:00:26.440 Removing historical data download ID 10. \| 2021-10-20 02:00:26.440 Real-time Intraday chart data file updates started for USOil \| 2021-10-20 02:00:26.440 Opened cached Intraday file: C:\SierraChart\Data\USOil.scid. Thread ID: 9204 \| 2021-10-20 02:00:26.441 Intraday chart data file opened for USOil \| 2021-10-20 02:00:26.441 HD Request # 10 \| Enabling Intraday chart updating for symbol. \| 2021-10-20 02:00:26.441 Triggering next historical data download in queue. \| 2021-10-20 02:00:26.441 No download requests in the queue to start downloads for. \| 2021-10-20 02:00:26.441 Socket (3) \| Socket gracefully closed by remote side. \| 2021-10-20 02:00:26.532 Socket (3) \| Closed. \| 2021-10-20 02:00:26.532

[2021-10-20 15:54:49] #2 [Go To First Post]
John - SC Support - Posts: 30927
According to your log, you are connected to CQG, but at least one of the symbols you are asking for is incorrect. Your log shows a chart for the symbol ESZ21-CME, but that is not the right symbol for CQG. Open your Chartbooks and select Edit >> Translate Symbols to Current Service in order to update the symbols to the service that is set in Global Settings >> Data/Trade Service Settings >> Current Selected Service. -------------- Also, we see that you are on Package 11, but you do not have any of the Denali Exchange Data Feeds exchanges active. If you are wanting data from us through our Denali Exchange Data Feed, then be sure you go through all of the instructions for the particular exchange for which you want data. You will find the instructions on the following page - select the appropriate link at the top to go to the correct section (CME Group, EUREX, or CFE): Denali Exchange Data Feed If you are not wanting data from the Denali Exchange Data Feed, then you can change to Package 5 and save $10.00 per month. To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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