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Date/Time: Fri, 29 Mar 2024 12:06:48 +0000



Sierra Chart with TT feed problem

View Count: 1662

[2013-04-24 02:47:20]
toews&kane - Posts: 209
This is what's happening the TT feed has been working fine until today.

DF:gets stuck and only moves once every minute (now it's at 56)
If I disconnect and reconnect to the data feed, changes immediately appears

Also there's no market depth (bid/ask)

see uploaded file


imageCapture.PNG / V - Attached On 2013-04-24 02:46:47 UTC - Size: 91.71 KB - 578 views
[2013-04-24 05:06:35]
Sierra Chart Engineering - Posts: 104368
Please contact your broker about this. You are using the correct symbol. This is a problem with the FIX Adapter you are connected to or an authorization on your account.

For reference, refer to help topic 3.4 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails3.html#h3.4
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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