Support Board
Date/Time: Fri, 27 Jun 2025 21:18:18 +0000
Alerts Log Opens Even Though Unchecked
View Count: 577
| [2021-09-23 18:26:39] |
| User755495 - Posts: 16 |
|
I'm trying to keep the Alerts Log from opening automatically when certain trade events occur. I recently added 3 new sound alerts to trigger when an order is cancelled, a stop is filled, or a target is filled. The sounds work as intended, but the alert log opens also, even though I have unchecked "Show Alerts Log On Study Alert" as instructed in SC's documentation. The alerts log does not open when other alert events occur (e.g., an order is filled) although the sound associated with these other events play properly. I've updated to the latest version of SC (v.2310), closed and restarted SC, and checked and unchecked the box to show the alerts log, but nothing has changed. These 3 alerts have a mind of their own. The associated sound files are standard *.wav files. Thanks in advance for your guidance. |
 general settings alerts.jpg / V - Attached On 2021-09-23 18:25:08 UTC - Size: 275.48 KB - 156 views alert log.jpg / V - Attached On 2021-09-23 18:25:18 UTC - Size: 126.57 KB - 186 views Attachment Deleted. |
| [2021-09-23 18:53:25] |
| User755495 - Posts: 16 |
|
Just solved this -- very sorry for wasting anyone's time. The answer is that General Settings>Alerts>Add Alert to Compact Alert Pop-up Window must also be unchecked for each specific alert or the Alerts Log will open for the alert even if the "Show Alerts Log On Study Alert" box is unchecked. |
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