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Date/Time: Fri, 27 Jun 2025 21:23:09 +0000



Chart not updating

View Count: 576

[2021-09-23 13:50:30]
User51230 - Posts: 2
My chart for ES is not updating live, i can manually downl;oad the data but the chart does nothing when its opened.
[2021-09-23 14:08:32]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 3:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart

If you need more help:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-09-23 14:08:43

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