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Date/Time: Thu, 25 Apr 2024 20:52:23 +0000



Daily TPO chart not updating

View Count: 440

[2021-09-22 03:55:39]
User918591 - Posts: 20
Hello,

My daily TPO chart has suddently stopped to update itself automatically. I have to close sierra chart the chart and open it again for the TPO to update. This is not the first time it happens. The last time I had to complete close the TPO chart and create another one.
What is the solution to sort this problem out?
Find attached the screen shot.

Regards,
imageimage_2021-09-22_055518.png / V - Attached On 2021-09-22 03:55:21 UTC - Size: 38.64 KB - 112 views
[2021-09-22 13:03:41]
User907968 - Posts: 802
Roll forwards to Z contract, V barely has any volume.
[2021-09-22 13:57:11]
Sierra Chart Engineering - Posts: 104368
This is never a solution and will make no difference:
I have to close sierra chart the chart and open it again for the TPO to update. This is not the first time it happens. The last time I had to complete close the TPO chart and create another one.
What is the solution to sort this problem out?

If there is a problem with the data feed itself you can reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

However, you should be using the December contract for GC.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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