Login Page - Create Account

Support Board


Date/Time: Wed, 22 Sep 2021 04:42:28 +0000



SC Real Time Data Still Delayed after connecting to IB

[2021-09-15 13:46:02]
User389752 - Posts: 1
I've followed the instructions here https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#ConnectingOnlyOnceAMonthToTradingAccount

Was able to connect to IB (there was an option in SC to "automatically change symbols" or something which I did and seemed to get IB data) but after changing back to SC my data is still delayed.
[2021-09-15 15:50:08]
John - SC Support - Posts: 10711
It does not appear that you have gone through all of the Setup Instructions for the Denali Exchange Data Feed in order to be able to get the real-time data. Connecting to IB is just one part of what needs to be done.

Be sure you go through all the Setup Instructions. You will find the Setup Instructions for the CME Group data here:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions

If you are wanting data for the EUREX or CFE exchanges, then those instructions are on the same page as above, just scroll to the top of the page and select the appropriate link for the data you want to activate.

To post a message in this thread, you need to login with your Sierra Chart account:

Login

Login Page - Create Account