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Date/Time: Sat, 01 Apr 2023 04:13:18 +0000

Denali delayed data after rollover

View Count: 209

[2021-09-13 15:05:42]
User294500 - Posts: 29
Denali delayed data after rollover , paying for real time and payment is up to date. Before rollover good real time data. Been working to resolve issue since last night open. No luck

Burnie Williams
[2021-09-13 15:24:49]
John - SC Support - Posts: 23339
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month, as your verification end date is August 27, 2021. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

You can view your verification date at this link:
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:


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