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Date/Time: Thu, 28 Mar 2024 19:30:50 +0000



Denali delayed data after rollover

View Count: 324

[2021-09-13 15:05:42]
User294500 - Posts: 29
Denali delayed data after rollover , paying for real time and payment is up to date. Before rollover good real time data. Been working to resolve issue since last night open. No luck

Thanks
Burnie Williams
[2021-09-13 15:24:49]
John - SC Support - Posts: 30443
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month, as your verification end date is August 27, 2021. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

You can view your verification date at this link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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