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Date/Time: Sat, 18 May 2024 05:12:22 +0000



Hard to solve anomalie, only asking cause is truly necessary

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[2021-09-09 05:25:36]
User278778 - Posts: 4
Hey there thank you for your help. I attached some Sierra charts links to my charts image

I'm finding some anomalies on my volume profiles both in market profile charts and in DOM charts.
High, low, POC, etc visual references are accurate but the total volume displayed and bid x ask volume displayed is not accurate.

1.-On volume profile sometimes profiles have numbers repeated like very generical and not looking like real volume. For example, on the 5 bottom tick prices, you could find 634,634,634,1653,1653,1653. (I'll attach some pictures)

2.-On DOM Ladders, high and low of the day will be accurate but you will find 0x0 on bid-ask some times and volume displayed is not accurate (I'll attach photos)


This is not a Data Provider problem. I have double-checked that. This must be a VOlume Profile Settings issue. Could you please help?

1.-Image about Volume Profile "generic" or not real
http://www.sierrachart.com/image.php?Image=1631164469717.png

Image with overlaid charts for DOM issue
2.-http://www.sierrachart.com/image.php?Image=1631164773896.png
image2021-09-08_23h47_54.png / V - Attached On 2021-09-09 05:25:22 UTC - Size: 72.2 KB - 137 views
[2021-09-09 06:06:05]
JonoVo2 - Posts: 4
I’m sure SC support will be along shortly but I would check:

File/Data Trade Service Settings/Common Settings

and check the Intraday Data Storage Time Unit Value is set to 1 tick.
[2021-09-09 06:44:13]
Sierra Chart Engineering - Posts: 104368
You are using CQG data and we do not provide support for that data.

The issues are going to be related to that. You must use the Denali Exchange Data Feed for data:

Denali Exchange Data Feed


This is why eventually we are going to terminate support for CQG data altogether. We cannot continue to put up with this kind of trouble.

----

Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this:
Tick by Tick Data Configuration
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-09-09 06:45:45

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