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Date/Time: Fri, 19 Apr 2024 19:22:45 +0000

How to Post a Message for Support

Delayed data feed

View Count: 387

[2021-09-07 10:22:05] #1 [Go To First Post]
BUsher - Posts: 4
Good morning. My Denali data feed is still delayed. I have package 11 (Advanced + Denali feed), have activated the CME exchange. My trading account is linked. under data/trade service settings, 'SC/TT order routing' is selected and under common settings 'allow support for SC data feeds' is selected YES. Why do I still not have a live feed? thank you. Bridget

[2021-09-07 11:22:00] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-09-07 11:30:54] #3 [Go To First Post]
BUsher - Posts: 4
Software version: 2292 64-bit \| 2021-09-07 07:29:33.596 Primary Thread ID: 20396 \| 2021-09-07 07:29:33.596 Usage end date: 2022-07-22 \| 2021-09-07 07:29:33.596 Enabled for: Advanced Features 2. \| 2021-09-07 07:29:33.596 Enabled for: Sierra Chart Historical Data Service. \| 2021-09-07 07:29:33.596 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-09-07 07:29:33.596 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-09-07 07:29:33.596 Enabled for exchange2: CME \| 2021-09-07 07:29:33.596 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-09-07 07:29:33.596 Current selected Data/Trading service: SC/TT Futures Order Routing \| 2021-09-07 07:29:33.596 Custom symbol settings values: enabled \| 2021-09-07 07:29:33.596 Chart Update Interval: 500 \| 2021-09-07 07:29:33.596 Intraday Data Storage Time Unit: 0 \| 2021-09-07 07:29:33.596 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2021-09-07 07:29:33.596 2021-09-07 11:29:33 Local computer time in UTC \| 2021-09-07 07:29:33.596 2021-09-07 07:29:33 Local computer time in SC Time Zone \| 2021-09-07 07:29:33.596 2021-09-07 10:07:59 Server time in UTC \| 2021-09-07 07:29:33.596 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2021-09-07 07:29:33.596 Program path: C:\SierraChart\ \| 2021-09-07 07:29:33.596 Data Files path: C:\SierraChart\Data\ \| 2021-09-07 07:29:33.596 OS Version Number: 10.0 \| 2021-09-07 07:29:33.596 Locale Setting: C \| 2021-09-07 07:29:33.596 DLLs: UserContributedStudies_64.dll \| 2021-09-07 07:29:33.596 Allowed protected custom studies: \| 2021-09-07 07:29:33.596 File >> Disconnect selected. \| 2021-09-07 07:29:42.007 SC/TT Futures Order Routing \| Waiting for socket receive thread to end \| 2021-09-07 07:29:42.013 DTC Client socket (1) \| CloseSocket call. \| 2021-09-07 07:29:42.013 DTC Client socket (1) \| Max send buffers used during socket life: 3 \| 2021-09-07 07:29:42.013 DTC Client socket (1) \| Max send buffer size during socket life: 293 \| 2021-09-07 07:29:42.013 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-09-07 07:29:42.014 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-09-07 07:29:42.014 DTC Client socket (3) \| CloseSocket call. \| 2021-09-07 07:29:42.014 SC Data - All Services \| Disconnected from the server. \| 2021-09-07 07:29:42.014 SC DTC Delayed Exchange Data \| Waiting for socket receive thread to end \| 2021-09-07 07:29:42.014 DTC Client socket (3) \| Shutdown started. Waiting for graceful close. \| 2021-09-07 07:29:42.014 DTC Client socket (2) \| CloseSocket call. \| 2021-09-07 07:29:42.014 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2021-09-07 07:29:42.014 SC/TT Futures Order Routing \| Disconnected. \| 2021-09-07 07:29:42.014 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-09-07 07:29:42.014 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2021-09-07 07:29:42.170 DTC Client socket (1) \| Closed. \| 2021-09-07 07:29:42.170 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-09-07 07:29:42.174 DTC Client socket (2) \| Closed. \| 2021-09-07 07:29:42.174 SC/TT Futures Order Routing \| Connecting to the server futurestrading2.sierracharts.com. Port 11098 \| 2021-09-07 07:29:53.567 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2021-09-07 07:29:53.567 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2021-09-07 07:29:53.568 DTC Client socket (1) \| Connecting to IP: 208.185.224.129. \| 2021-09-07 07:29:53.568 SC/TT Futures Order Routing \| Network connection to server complete. \| 2021-09-07 07:29:53.727 SC/TT Futures Order Routing \| Starting socket receive thread. \| 2021-09-07 07:29:53.727 SC/TT Futures Order Routing \| Sending encoding request to server: Binary VLS. Compression: none \| 2021-09-07 07:29:53.727 SC/TT Futures Order Routing \| Setting DTC encoding to Binary VLS \| 2021-09-07 07:29:54.206 SC/TT Futures Order Routing \| Sending logon request message. \| 2021-09-07 07:29:54.206 SC/TT Futures Order Routing \| Received logon response. \| 2021-09-07 07:29:54.369 SC/TT Futures Order Routing \| Server Name: SC DTC Server. Build=38377:38378. \| 2021-09-07 07:29:54.369 SC/TT Futures Order Routing \| Server protocol version: 8. Client protocol version: 8 \| 2021-09-07 07:29:54.369 SC/TT Futures Order Routing \| Successfully connected. Connected to SC DTC Protocol server. Service=trading_technologies.trading\|SymbolSettings=trading_technologies_v2.trading. \| 2021-09-07 07:29:54.369 SC/TT Futures Order Routing \| Trading is supported. \| 2021-09-07 07:29:54.369 SC/TT Futures Order Routing \| Order cancel and replace is supported. \| 2021-09-07 07:29:54.369 SC/TT Futures Order Routing \| OCO Orders supported. \| 2021-09-07 07:29:54.369 SC/TT Futures Order Routing \| Bracket Orders supported. \| 2021-09-07 07:29:54.369 SC/TT Futures Order Routing \| Connected to server complete. \| 2021-09-07 07:29:54.369 Triggering next historical data download in queue. \| 2021-09-07 07:29:54.370 Triggering next historical data download in queue. \| 2021-09-07 07:29:54.370 Triggering next historical data download in queue. \| 2021-09-07 07:29:54.370 Triggering next historical data download in queue. \| 2021-09-07 07:29:54.370 Updated verified funded futures trading account ending date to: 2021-10-07 11:29:54 \| 2021-09-07 07:29:54.370 No download requests in the queue to start downloads for. \| 2021-09-07 07:29:54.377 No download requests in the queue to start downloads for. \| 2021-09-07 07:29:54.377 No download requests in the queue to start downloads for. \| 2021-09-07 07:29:54.377 No download requests in the queue to start downloads for. \| 2021-09-07 07:29:54.377 Updated verified funded futures trading account ending date to: 2021-10-07 11:29:54 \| 2021-09-07 07:29:54.536 Mapping CLV21_FUT_NYMEX to CLV21. Service code: nymex \| 2021-09-07 07:29:54.771 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: CLV21_FUT_NYMEX (CLV21). ID: 1 Service code: nymex \| 2021-09-07 07:29:54.771 SC DTC Delayed Exchange Data \| Connecting to the server ds13.sierracharts.com. Port 10043 \| 2021-09-07 07:29:54.771 SC DTC Delayed Exchange Data \| Requesting security definition data for: CLV21_FUT_NYMEX (CLV21). ID: 1 \| 2021-09-07 07:29:54.771 Added historical Intraday data request for CLV21_FUT_NYMEX to the queue. \| 2021-09-07 07:29:54.771 Intraday data recording state for symbol CLV21_FUT_NYMEX is set to download 'Pending'. \| 2021-09-07 07:29:54.771 Triggering next historical data download in queue. \| 2021-09-07 07:29:54.771 DTC Client socket (2) \| Creating socket. \| 2021-09-07 07:29:54.772 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-09-07 07:29:54.772 DTC Client socket (2) \| Connecting to IP: 64.38.174.178. \| 2021-09-07 07:29:54.772 Delaying start of download for CLV21_FUT_NYMEX \| 2021-09-07 07:29:54.779 Mapping NQU21_FUT_CME to NQU21. Service code: cme \| 2021-09-07 07:29:54.897 Mapping NQZ21_FUT_CME to NQZ21. Service code: cme \| 2021-09-07 07:29:54.897 SC Data - All Services \| Starting real-time market data updates for: NQZ21_FUT_CME (NQZ21). ID: 3 Service code: cme \| 2021-09-07 07:29:54.897 SC Data - All Services \| Connecting to the server ds22.sierracharts.com. Port 10048 \| 2021-09-07 07:29:54.897 SC Data - All Services \| Requesting security definition data for: NQZ21_FUT_CME (NQZ21). ID: 3 \| 2021-09-07 07:29:54.897 SC Data - All Services \| Starting real-time market data updates for: NQU21_FUT_CME (NQU21). ID: 2 Service code: cme \| 2021-09-07 07:29:54.897 SC Data - All Services \| Requesting security definition data for: NQU21_FUT_CME (NQU21). ID: 2 \| 2021-09-07 07:29:54.897 Added historical Intraday data request for NQU21_FUT_CME to the queue. \| 2021-09-07 07:29:54.897 Intraday data recording state for symbol NQU21_FUT_CME is set to download 'Pending'. \| 2021-09-07 07:29:54.897 Triggering next historical data download in queue. \| 2021-09-07 07:29:54.897 Mapping ESU21_FUT_CME to ESU21. Service code: cme \| 2021-09-07 07:29:54.900 Mapping ESZ21_FUT_CME to ESZ21. Service code: cme \| 2021-09-07 07:29:54.900 SC Data - All Services \| Starting real-time market data updates for: ESZ21_FUT_CME (ESZ21). ID: 5 Service code: cme \| 2021-09-07 07:29:54.900 SC Data - All Services \| Requesting security definition data for: ESZ21_FUT_CME (ESZ21). ID: 5 \| 2021-09-07 07:29:54.900 SC Data - All Services \| Starting real-time market data updates for: ESU21_FUT_CME (ESU21). ID: 4 Service code: cme \| 2021-09-07 07:29:54.900 SC Data - All Services \| Requesting security definition data for: ESU21_FUT_CME (ESU21). ID: 4 \| 2021-09-07 07:29:54.900 Added historical Intraday data request for ESU21_FUT_CME to the queue. \| 2021-09-07 07:29:54.900 Intraday data recording state for symbol ESU21_FUT_CME is set to download 'Pending'. \| 2021-09-07 07:29:54.900 Triggering next historical data download in queue. \| 2021-09-07 07:29:54.900 Mapping MNQU21_FUT_CME to MNQU21. Service code: cme \| 2021-09-07 07:29:54.904 Mapping MNQZ21_FUT_CME to MNQZ21. Service code: cme \| 2021-09-07 07:29:54.904 SC Data - All Services \| Starting real-time market data updates for: MNQZ21_FUT_CME (MNQZ21). ID: 7 Service code: cme \| 2021-09-07 07:29:54.904 SC Data - All Services \| Requesting security definition data for: MNQZ21_FUT_CME (MNQZ21). ID: 7 \| 2021-09-07 07:29:54.904 SC Data - All Services \| Starting real-time market data updates for: MNQU21_FUT_CME (MNQU21). ID: 6 Service code: cme \| 2021-09-07 07:29:54.904 SC Data - All Services \| Requesting security definition data for: MNQU21_FUT_CME (MNQU21). ID: 6 \| 2021-09-07 07:29:54.904 DTC Client socket (4) \| Creating socket. \| 2021-09-07 07:29:54.958 DTC Client socket (4) \| New receive buffer size: 5242880 \| 2021-09-07 07:29:54.958 DTC Client socket (4) \| Connecting to IP: 208.185.224.129. \| 2021-09-07 07:29:54.958 SC DTC Delayed Exchange Data \| Network connection to server complete. \| 2021-09-07 07:29:54.982 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2021-09-07 07:29:54.982 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-09-07 07:29:54.983 Mapping CLX21_FUT_NYMEX to CLX21. Service code: nymex \| 2021-09-07 07:29:55.034 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: CLX21_FUT_NYMEX (CLX21). ID: 8 Service code: nymex \| 2021-09-07 07:29:55.034 SC DTC Delayed Exchange Data \| Requesting security definition data for: CLX21_FUT_NYMEX (CLX21). ID: 8 \| 2021-09-07 07:29:55.034 SC/TT Futures Order Routing \| Received security definition for symbol NQZ21_FUT_CME \| 2021-09-07 07:29:55.053 SC/TT Futures Order Routing \| Received security definition for symbol NQU21_FUT_CME \| 2021-09-07 07:29:55.053 SC Data - All Services \| Network connection to server complete. \| 2021-09-07 07:29:55.127 SC Data - All Services \| Starting socket receive thread. \| 2021-09-07 07:29:55.127 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-09-07 07:29:55.128 SC/TT Futures Order Routing \| Received security definition for symbol ESZ21_FUT_CME \| 2021-09-07 07:29:55.133 SC/TT Futures Order Routing \| Received security definition for symbol ESU21_FUT_CME \| 2021-09-07 07:29:55.133 SC/TT Futures Order Routing \| Received security definition for symbol MNQZ21_FUT_CME \| 2021-09-07 07:29:55.133 SC/TT Futures Order Routing \| Received security definition for symbol MNQU21_FUT_CME \| 2021-09-07 07:29:55.133 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2021-09-07 07:29:55.198 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2021-09-07 07:29:55.198 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-09-07 07:29:55.318 SC Data - All Services \| Sending logon request message. \| 2021-09-07 07:29:55.318 SC DTC Delayed Exchange Data \| Received logon response. \| 2021-09-07 07:29:56.228 SC DTC Delayed Exchange Data \| Server Name: SC Realtime Server. \| 2021-09-07 07:29:56.228 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2021-09-07 07:29:56.228 SC DTC Delayed Exchange Data \| Successfully connected. \| 2021-09-07 07:29:56.228 SC DTC Delayed Exchange Data \| Trading is not supported. \| 2021-09-07 07:29:56.228 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: CLV21_FUT_NYMEX -> CLV21 \| 2021-09-07 07:29:56.228 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: CLX21_FUT_NYMEX -> CLX21 \| 2021-09-07 07:29:56.228 SC Data - All Services \| Received logon response. \| 2021-09-07 07:29:56.353 SC Data - All Services \| Server Name: SC Realtime Server. \| 2021-09-07 07:29:56.353 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-09-07 07:29:56.353 SC Data - All Services \| Successfully connected. \| 2021-09-07 07:29:56.353 SC Data - All Services \| Trading is not supported. \| 2021-09-07 07:29:56.353 SC Data - All Services \| Restarting real-time data updates for symbol: ESU21_FUT_CME -> ESU21 \| 2021-09-07 07:29:56.353 SC Data - All Services \| Restarting real-time data updates for symbol: ESZ21_FUT_CME -> ESZ21 \| 2021-09-07 07:29:56.353 SC Data - All Services \| Restarting real-time data updates for symbol: MNQU21_FUT_CME -> MNQU21 \| 2021-09-07 07:29:56.353 SC Data - All Services \| Restarting real-time data updates for symbol: MNQZ21_FUT_CME -> MNQZ21 \| 2021-09-07 07:29:56.353 SC Data - All Services \| Restarting real-time data updates for symbol: NQU21_FUT_CME -> NQU21 \| 2021-09-07 07:29:56.353 SC Data - All Services \| Restarting real-time data updates for symbol: NQZ21_FUT_CME -> NQZ21 \| 2021-09-07 07:29:56.353 SC DTC Delayed Exchange Data \| Received security definition for symbol CLV21_FUT_NYMEX \| 2021-09-07 07:29:56.636 SC DTC Delayed Exchange Data \| Received security definition for symbol CLX21_FUT_NYMEX \| 2021-09-07 07:29:56.636 SC Data - All Services \| Received security definition for symbol ESU21_FUT_CME \| 2021-09-07 07:29:56.722 SC Data - All Services \| Received security definition for symbol ESZ21_FUT_CME \| 2021-09-07 07:29:56.722 SC Data - All Services \| Received security definition for symbol MNQU21_FUT_CME \| 2021-09-07 07:29:56.722 SC Data - All Services \| Received security definition for symbol MNQZ21_FUT_CME \| 2021-09-07 07:29:56.722 SC Data - All Services \| Received security definition for symbol NQU21_FUT_CME \| 2021-09-07 07:29:56.722 SC Data - All Services \| Received security definition for symbol NQZ21_FUT_CME \| 2021-09-07 07:29:56.722 Requesting market depth updates for: CLV21_FUT_NYMEX if supported. \| 2021-09-07 07:29:59.463 Requesting market depth updates for: ESU21_FUT_CME if supported. \| 2021-09-07 07:29:59.463 Requesting market depth updates for: NQU21_FUT_CME if supported. \| 2021-09-07 07:29:59.463 SC DTC Delayed Exchange Data \| Clearing market depth for CLV21_FUT_NYMEX \| 2021-09-07 07:29:59.708 SC Data - All Services \| Clearing market depth for ESU21_FUT_CME \| 2021-09-07 07:29:59.829 SC Data - All Services \| Clearing market depth for NQU21_FUT_CME \| 2021-09-07 07:29:59.829 HD Request # 87 \| Downloading Intraday chart data for CLV21_FUT_NYMEX to the file CLV21_FUT_NYMEX.scid. Service: nymex \| 2021-09-07 07:30:01.913 HD Request # 87 \| Download start date-time: 2021-09-07 07:19:30.000000. File last date-time: 2021-09-07 07:19:30.830002 \| 2021-09-07 07:30:01.913 HD Request # 87 \| Using server: ds21.sierracharts.com port 10149 \| 2021-09-07 07:30:01.913 Socket (7) \| Creating socket. \| 2021-09-07 07:30:01.913 Socket (7) \| New receive buffer size: 5242880 \| 2021-09-07 07:30:01.913 Socket (7) \| Connecting to IP: 216.1.90.129. \| 2021-09-07 07:30:01.913 HD Request # 87 \| Setting DTC encoding to Binary VLS \| 2021-09-07 07:30:02.290 HD Request # 87 \| Sending historical data logon request message. \| 2021-09-07 07:30:02.290 HD Request # 87 \| Requesting Intraday data. Start date-time: 2021-09-07 07:19:30. Record interval: 0. Symbol: CLV21 \| 2021-09-07 07:30:02.931 HD Request # 87 \| Decompressing data. \| 2021-09-07 07:30:03.119 HD Request # 87 \| Receiving Intraday data for CLV21_FUT_NYMEX starting at 2021-09-07 07:19:30.752000 \| 2021-09-07 07:30:03.120 Socket (7) \| CloseSocket call. \| 2021-09-07 07:30:03.121 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-09-07 07:30:03.121 Historical data download thread signaled to stop. \| 2021-09-07 07:30:03.121 HD Request # 87 \| Timestamp of first Intraday data file record written: 2021-09-07 07:19:34.803000 \| 2021-09-07 07:30:03.121 HD Request # 87 \| Received 31 Intraday data records from 2021-09-07 07:19:30.752000 to 2021-09-07 07:19:57.964000 (27.2 seconds) and wrote 27 records for CLV21_FUT_NYMEX \| 2021-09-07 07:30:03.121 HD Request # 87 \| Add time&sales data \| Remembered last file record date-time: 2021-09-07 11:19:57.964000 \| 2021-09-07 07:30:03.128 HD Request # 87 \| Completion time: 2s \| 2021-09-07 07:30:03.128 HD Request # 87 \| Intraday data download complete for CLV21_FUT_NYMEX. Unique request ID: 128 \| 2021-09-07 07:30:03.128 Removing historical data download ID 128. \| 2021-09-07 07:30:03.128 Real-time Intraday chart data file updates started for CLV21_FUT_NYMEX \| 2021-09-07 07:30:03.128 Intraday chart data file opened for CLV21_FUT_NYMEX \| 2021-09-07 07:30:03.128 HD Request # 87 \| Enabling Intraday chart updating for symbol. \| 2021-09-07 07:30:03.128 Triggering next historical data download in queue. \| 2021-09-07 07:30:03.128 HD Request # 88 \| Downloading Intraday chart data for NQU21_FUT_CME to the file NQU21_FUT_CME.scid. Service: cme \| 2021-09-07 07:30:03.129 HD Request # 88 \| Download start date-time: 2021-09-07 07:29:41.000000. File last date-time: 2021-09-07 07:29:41.398003 \| 2021-09-07 07:30:03.129 HD Request # 88 \| Using server: ds21.sierracharts.com port 10150 \| 2021-09-07 07:30:03.129 Socket (8) \| Creating socket. \| 2021-09-07 07:30:03.129 Socket (8) \| New receive buffer size: 5242880 \| 2021-09-07 07:30:03.129 Socket (8) \| Connecting to IP: 216.1.90.129. \| 2021-09-07 07:30:03.129 DTC Client socket (5) \| Deleting network socket now after delay. \| 2021-09-07 07:30:03.224 DTC Client socket (6) \| Deleting network socket now after delay. \| 2021-09-07 07:30:03.224 Socket (7) \| Socket gracefully closed by remote side. \| 2021-09-07 07:30:03.307 Socket (7) \| Closed. \| 2021-09-07 07:30:03.307 Chart #1 has tagged chart #9 for full recalculation. Chartbook: E-Mini S&P 500.Cht \| 2021-09-07 07:30:03.453 Chart #1 has tagged chart #10 for full recalculation. Chartbook: Crude Oil.Cht \| 2021-09-07 07:30:03.453 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Crude Oil.Cht \| 2021-09-07 07:30:03.453 ESU21_FUT_CME [CBV][M] 15 Min #9 \| Performing a full recalculation because it has been tagged. Chartbook: E-Mini S&P 500.Cht \| 2021-09-07 07:30:03.454 CLV21_FUT_NYMEX [CBV][M] 60 Min #2 \| Performing a full recalculation because it has been tagged. Chartbook: Crude Oil.Cht \| 2021-09-07 07:30:03.457 Chart #5 has tagged chart #10 for full recalculation. Chartbook: Crude Oil.Cht \| 2021-09-07 07:30:03.493 Chart #5 has tagged chart #2 for full recalculation. Chartbook: Crude Oil.Cht \| 2021-09-07 07:30:03.493 HD Request # 88 \| Setting DTC encoding to Binary VLS \| 2021-09-07 07:30:03.497 HD Request # 88 \| Sending historical data logon request message. \| 2021-09-07 07:30:03.497 CLV21_FUT_NYMEX [CBV][M] 15 Min #10 \| Performing a full recalculation because it has been tagged. Chartbook: Crude Oil.Cht \| 2021-09-07 07:30:03.976 CLV21_FUT_NYMEX [CBV][M] 60 Min #2 \| Performing a full recalculation because it has been tagged. Chartbook: Crude Oil.Cht \| 2021-09-07 07:30:03.979 HD Request # 88 \| Requesting Intraday data. Start date-time: 2021-09-07 07:29:41. Record interval: 0. Symbol: NQU21 \| 2021-09-07 07:30:04.133 HD Request # 88 \| Decompressing data. \| 2021-09-07 07:30:04.315 HD Request # 88 \| Receiving Intraday data for NQU21_FUT_CME starting at 2021-09-07 07:29:41.398000 \| 2021-09-07 07:30:04.316 Socket (8) \| CloseSocket call. \| 2021-09-07 07:30:04.316 Socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-09-07 07:30:04.316 Historical data download thread signaled to stop. \| 2021-09-07 07:30:04.316 HD Request # 88 \| Timestamp of first Intraday data file record written: 2021-09-07 07:29:42.125000 \| 2021-09-07 07:30:04.316 HD Request # 88 \| Received 32 Intraday data records from 2021-09-07 07:29:41.398000 to 2021-09-07 07:30:00.070000 (18.7 seconds) and wrote 28 records for NQU21_FUT_CME \| 2021-09-07 07:30:04.316 HD Request # 88 \| Add time&sales data \| Remembered last file record date-time: 2021-09-07 11:30:00.070000 \| 2021-09-07 07:30:04.320 Added 9 Time and Sales records to Intraday data file for NQU21_FUT_CME after download. \| 2021-09-07 07:30:04.320 HD Request # 88 \| Completion time: 1s \| 2021-09-07 07:30:04.320 HD Request # 88 \| Intraday data download complete for NQU21_FUT_CME. Unique request ID: 129 \| 2021-09-07 07:30:04.320 Removing historical data download ID 129. \| 2021-09-07 07:30:04.320 Real-time Intraday chart data file updates started for NQU21_FUT_CME \| 2021-09-07 07:30:04.320 Intraday chart data file opened for NQU21_FUT_CME \| 2021-09-07 07:30:04.320 HD Request # 88 \| Enabling Intraday chart updating for symbol. \| 2021-09-07 07:30:04.320 Triggering next historical data download in queue. \| 2021-09-07 07:30:04.320 HD Request # 89 \| Downloading Intraday chart data for ESU21_FUT_CME to the file ESU21_FUT_CME.scid. Service: cme \| 2021-09-07 07:30:04.320 HD Request # 89 \| Download start date-time: 2021-09-07 07:29:37.000000. File last date-time: 2021-09-07 07:29:37.939004 \| 2021-09-07 07:30:04.320 HD Request # 89 \| Using server: ds23.sierracharts.com port 10149 \| 2021-09-07 07:30:04.320 Socket (5) \| Creating socket. \| 2021-09-07 07:30:04.320 Socket (5) \| New receive buffer size: 5242880 \| 2021-09-07 07:30:04.321 Socket (5) \| Connecting to IP: 216.1.90.130. \| 2021-09-07 07:30:04.321 Chart #3 has tagged chart #8 for full recalculation. Chartbook: E-mini Nasdaq-100.Cht \| 2021-09-07 07:30:04.449 Chart #5 has tagged chart #1 for full recalculation. Chartbook: E-mini Nasdaq-100.Cht \| 2021-09-07 07:30:04.450 NQU21_FUT_CME [CBV][M] 15 Min #8 \| Performing a full recalculation because it has been tagged. Chartbook: E-mini Nasdaq-100.Cht \| 2021-09-07 07:30:04.451 Chart #4 has tagged chart #8 for full recalculation. Chartbook: E-mini Nasdaq-100.Cht \| 2021-09-07 07:30:04.455 Socket (8) \| Socket gracefully closed by remote side. \| 2021-09-07 07:30:04.498 Socket (8) \| Closed. \| 2021-09-07 07:30:04.498 HD Request # 89 \| Setting DTC encoding to Binary VLS \| 2021-09-07 07:30:04.700 HD Request # 89 \| Sending historical data logon request message. \| 2021-09-07 07:30:04.700 NQU21_FUT_CME [CBV][M] 10 Min #1 \| Performing a full recalculation because it has been tagged. Chartbook: E-mini Nasdaq-100.Cht \| 2021-09-07 07:30:04.966 NQU21_FUT_CME [CBV][M] 15 Min #8 \| Performing a full recalculation because it has been tagged. Chartbook: E-mini Nasdaq-100.Cht \| 2021-09-07 07:30:04.972 HD Request # 89 \| Requesting Intraday data. Start date-time: 2021-09-07 07:29:37. Record interval: 0. Symbol: ESU21 \| 2021-09-07 07:30:05.343 HD Request # 89 \| Decompressing data. \| 2021-09-07 07:30:05.529 HD Request # 89 \| Receiving Intraday data for ESU21_FUT_CME starting at 2021-09-07 07:29:37.939000 \| 2021-09-07 07:30:05.529 Socket (5) \| CloseSocket call. \| 2021-09-07 07:30:05.531 Socket (5) \| Shutdown started. Waiting for graceful close. \| 2021-09-07 07:30:05.531 Historical data download thread signaled to stop. \| 2021-09-07 07:30:05.531 HD Request # 89 \| Timestamp of first Intraday data file record written: 2021-09-07 07:29:49.022000 \| 2021-09-07 07:30:05.531 HD Request # 89 \| Received 53 Intraday data records from 2021-09-07 07:29:37.939000 to 2021-09-07 07:30:03.367000 (25.4 seconds) and wrote 48 records for ESU21_FUT_CME \| 2021-09-07 07:30:05.531 HD Request # 89 \| Add time&sales data \| Remembered last file record date-time: 2021-09-07 11:30:03.367000 \| 2021-09-07 07:30:05.538 Added 2 Time and Sales records to Intraday data file for ESU21_FUT_CME after download. \| 2021-09-07 07:30:05.538 HD Request # 89 \| Completion time: 1s \| 2021-09-07 07:30:05.538 HD Request # 89 \| Intraday data download complete for ESU21_FUT_CME. Unique request ID: 130 \| 2021-09-07 07:30:05.539 Removing historical data download ID 130. \| 2021-09-07 07:30:05.539 Real-time Intraday chart data file updates started for ESU21_FUT_CME \| 2021-09-07 07:30:05.539 Intraday chart data file opened for ESU21_FUT_CME \| 2021-09-07 07:30:05.539 HD Request # 89 \| Enabling Intraday chart updating for symbol. \| 2021-09-07 07:30:05.539 Triggering next historical data download in queue. \| 2021-09-07 07:30:05.539 No download requests in the queue to start downloads for. \| 2021-09-07 07:30:05.540 Socket (5) \| Socket gracefully closed by remote side. \| 2021-09-07 07:30:05.714 Socket (5) \| Closed. \| 2021-09-07 07:30:05.714 Chart #5 has tagged chart #1 for full recalculation. Chartbook: E-Mini S&P 500.Cht \| 2021-09-07 07:30:06.016 Chart #5 has tagged chart #9 for full recalculation. Chartbook: E-Mini S&P 500.Cht \| 2021-09-07 07:30:06.016 ESU21_FUT_CME [CBV][M] 15 Min #9 \| Performing a full recalculation because it has been tagged. Chartbook: E-Mini S&P 500.Cht \| 2021-09-07 07:30:06.017 Opened cached Intraday file: C:\SierraChart\Data\CLV21_FUT_NYMEX.scid. Thread ID: 12008 \| 2021-09-07 07:30:06.193 CLV21_FUT_NYMEX [CBV][M] 30 Min #1 \| Performing a full recalculation because it has been tagged. Chartbook: E-Mini S&P 500.Cht \| 2021-09-07 07:30:06.544 Chart #1 has tagged chart #9 for full recalculation. Chartbook: E-Mini S&P 500.Cht \| 2021-09-07 07:30:06.544 ESU21_FUT_CME [CBV][M] 15 Min #9 \| Performing a full recalculation because it has been tagged. Chartbook: E-Mini S&P 500.Cht \| 2021-09-07 07:30:06.545 Opened cached Intraday file: C:\SierraChart\Data\NQU21_FUT_CME.scid. Thread ID: 11528 \| 2021-09-07 07:30:06.972 Opened cached Intraday file: C:\SierraChart\Data\ESU21_FUT_CME.scid. Thread ID: 11528 \| 2021-09-07 07:30:06.972

[2021-09-07 15:02:02] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What symbol is delayed? Certainly CL futures will be. Since you have not activated the NYMEX exchange. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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