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Date/Time: Sat, 18 May 2024 05:11:52 +0000



Help with Rithmic/UProfit integration

View Count: 857

[2021-09-07 02:26:36]
xyzeee - Posts: 7
Hi,

I've been using SC with RTraderPro for a while now with zero issues. I've just signed up with UProfit and am trying to utilize their RTrader credentials with SC and upon loading my chartbook, I get two errors:

- Symbol is unknown. Exchange not specified.
- Error downloading historical Intraday data for ESU1-CME. Exchange not specified.

I am beginning their evaluation process, so it is essentially a sim account with 100K starting balance.
[2021-09-07 07:57:06]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here:
Rithmic Trading Platform Service: Setup Instructions

And translate the symbols (essential):
Edit Menu: Edit >> Translate Symbols To Current Service

And this option must be enabled:
Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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