Support Board
Date/Time: Tue, 04 Nov 2025 03:02:36 +0000
connection error
View Count: 498
| [2021-08-13 18:00:18] |
| User702252 - Posts: 11 |
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deleted and re downloaded sierra charts to my new laptop login works fine but data/trade services i enter sc/tt futures order routing i get connection error Trade account not assigned just want to be able to live trade again can you please fix this for me or i need to pay for remote assistance have tried for days now have read everything asked broker for help please help THANK YOU Tom
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| [2021-08-14 09:57:19] |
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Who is your broker? We do not see a trading account assigned to your Sierra Chart account for the Sierra Chart Order Routing Service. Here is documentation for that service: Sierra Chart / Trading Technologies Futures Order Routing Service If you want to use Transact, refer to: TransAct Futures Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-14 09:57:54
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