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Direct MessagesDate/Time: Fri, 26 Apr 2024 07:57:16 +0000
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| [2021-07-26 15:41:15] |
| User606252 - Posts: 3 |
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I was originally connected to you through Amp Futures. I am now routing my trading thru another method, however I wish to keep your charts. Amp has cut my connection to you off. I wish to continue with your charts, but not use you for trade routing, as my trades are going another route. On the account details page, if I click Clear Affiliation button, will that restore my connection with you? |
| [2021-07-26 18:46:07] |
| John - SC Support - Posts: 31131 |
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You can click the "Clear Affiliation" button, but it does not have any impact on your account. You should not have any issues with your Sierra Chart even though you are not with AMP, apart from CME data that requires verification of a live, funded, futures trading account. What are the exchanges for which you want data in Sierra Chart? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-26 18:51:58] |
| User224296 - Posts: 4 |
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I just need NYMEX
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| [2021-07-26 19:52:05] |
| John - SC Support - Posts: 31131 |
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For the NYMEX data, you would need to use the Denali Exchange Data Feed. The issue you may have is that the CME Group (of which the NYMEX is a part of) requires that you have a live, funded, futures trading account in order to qualify for the much lower-priced Non-Professional exchange fees. Refer to the following for more information: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If your new trading method uses one of the trading services that Sierra Chart supports, then you can connect to that service once a month in order to verify your account for the CME Group. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees And refer to the following for the list of supported services: Supported Data and Trading Services: Supported Services Finally, given all of the above, if you want to get the data from the Denali Exchange Data Feed, then you would follow these instructions: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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