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Date/Time: Thu, 25 Apr 2024 17:30:14 +0000

How to Post a Message for Support

Login problem

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[2021-07-19 20:28:31] #1 [Go To First Post]
User645371 - Posts: 1
Unable to connect to Sierra's graphs while logged in to my Transact account I checked all the details. In the demo account I was able to connect but now with a real account I am not succeeding Thanks

[2021-07-20 09:06:37] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 14088
You need to contact Transact for help with this. Here is the documentation we have for Transact: TransAct Futures Trading Service If you are still having difficulty, we recommend changing brokers and we recommend using the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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