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Direct MessagesDate/Time: Fri, 19 Apr 2024 10:06:21 +0000
[Programming Help] - Issue with Custom Study
View Count: 406
| [2021-07-16 13:28:02] |
| jbech96 - Posts: 39 |
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I have a recompiled .DLL custom study that I am trying to add to my charts. I saved it in my Sierra Chart Data files folder but when I click on Add Custom Study and look in the Sierra Chart Custom Study drop down, it is not there. I noticed under Third Party Studies Enabled for Account it reads, "No studies authorized for TransAct_User_jbechert". Also under File Upload and Management it reads, "My account is not enabled for any DLL, contact Sierra Chart support". I need assistance in adding my custom study to my charts.
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| [2021-07-16 19:25:20] |
| John - SC Support - Posts: 30953 |
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Those items that you are referencing are in regards to 3rd party studies that you have either purchased, or are somehow authorized to get from another source and which are automatically sent to your Sierra Chart software. They, in no way, have any impact on your use of custom studies in other methods, such as creating your own or even putting the DLL from someone else into your Sierra Chart folder for use. Therefore, there is something else going on. There are some items like file names that end in numbers that can cause an issue. Otherwise, take a look at the information at the following link. Most of these do not apply, but a few do, so go through each and see if it may be your issue: Resolving Custom Study File and Access Issues: Custom Study Problems - Things to Check For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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