Support Board

Date/Time: Thu, 02 May 2024 02:06:39 +0000

Post From: Issue with Custom Study

[2021-07-16 19:25:20] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31293
Those items that you are referencing are in regards to 3rd party studies that you have either purchased, or are somehow authorized to get from another source and which are automatically sent to your Sierra Chart software. They, in no way, have any impact on your use of custom studies in other methods, such as creating your own or even putting the DLL from someone else into your Sierra Chart folder for use. Therefore, there is something else going on. There are some items like file names that end in numbers that can cause an issue. Otherwise, take a look at the information at the following link. Most of these do not apply, but a few do, so go through each and see if it may be your issue: Resolving Custom Study File and Access Issues: Custom Study Problems - Things to Check For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing