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Date/Time: Wed, 29 Jun 2022 01:26:46 +0000



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[2022-05-24 19:28:51]
User586297 - Posts: 17
Hi there,

Just refilled Sierra Charts and have transact account.

Am still getting delayed info.

May you help.
[2022-05-24 21:10:47]
John - SC Support - Posts: 17012
Our servers are showing that your Sierra Chart is not setup to connect to your TransAct account, rather it is just connecting to our (Sierra Chart) servers. This, in combination with the fact that you are not setup to get any real-time data from us, is why you are getting the delayed data.

If you need to connect to your TransAct account, then you need to go through the Setup Instructions at the following link:
TransAct Futures Trading Service: Setup Instructions

Otherwise, let us know what you want to do, and how you want to get setup and we can help you from there.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-24 21:50:23]
User586297 - Posts: 17
Hi,

From SC data to tranact ws data.

it doesn't show u/m and p/w.
[2022-05-25 13:43:46]
John - SC Support - Posts: 17012
We do not understand what the issue is. Can you please give us some more information and possibly a screenshot or two to help point out where the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-25 19:07:03]
User586297 - Posts: 17
Hi,

Is transact and SC compatible?
[2022-05-25 22:28:40]
User586297 - Posts: 17
Hi,

To receive current and not delayed data, need to Enroll in Standard Sierra Chart with Denali Exchange Data?

Just enrolled in Sierra Chart with Advanced Features, may you change it to Denali Exchange Data?
[2022-05-26 14:07:34]
John - SC Support - Posts: 17012
First of all, refer to the following regarding TransAct and Sierra Chart:
https://www.sierrachart.com/SupportBoard.php?ThreadID=74242

In terms of getting setup to use the Denali Exchange Data Feed, you need to go through the Setup Instructions at the following link:
Denali Exchange Data Feed: *Setup Instructions: CME Exchanges*
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-06-08 00:03:22]
User586297 - Posts: 17
Hi,

Who's better Stage 5 or Edge Clear?
[2022-06-08 17:03:15]
Stage 5 Trading - Posts: 103
Hi Trader,

Stage 5 fully understands and appreciates the trials and tribulations of changing brokerage firms. Which is why we take great pride in helping traders transition as seamlessly as possible. Personally, I believe the best solution is to switch to Sierra Teton Order Routing with Denali for real time and historical data. This is all maintained by Sierra directly, which I feel provides great benefits to traders as Sierra can focus on enhancements instead of maintenance of other third party order routing feeds. In addition, I feel it is the best overall quality and value for traders.

You can open an account for as little as $100 and you will receive $0.20 per side commissions on the micros and $0.45 commissions on non micros plus exchange and regulatory fees.

Please feel free to contact us and we will gladly assist you with any questions you may have and/or the process of transitioning your account and hopefully helping you improve your current trading solution. We would be able to provide some DOM chartbook layouts that will hopefully be more in line with what you are accustomed to. In addition, we would be more than happy to have a remote session to help get you setup with the new layouts.

If you have questions or would like to speak to an assigned personal broker for details, please call us at 1-312-896-9897 or 1-800-258-6675. You can email us at sierrachart@s5trading.com and can also contact us here: https://stage5trading.com/contact/

If you are ready to move to the Teton Order Routing solution right away, we invite you to complete an application by clicking the blue button at the top of the https://stage5trading.com/ page that says Introducing Sierra Chart Teton Order Routing - Click Here to Open an account

Thank you,
Anthony Giacomin
Stage 5 Trading

Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.

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