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Date/Time: Wed, 22 Sep 2021 05:54:37 +0000



Crosshairs Color

[2021-05-18 18:09:34]
Diana1516 - Posts: 12
Hello,

Im trying to help someone change their crosshairs color from the default black to white, given that they are using a black background.
The steps to go to the Tool Settings> Chart Values > Crosshairs Dont have the option to change the color. There two color options in the Tool Settings > General, but neither are to change the default black of the crosshair.

Please, help.

Thanks.
[2021-05-18 18:50:52]
John - SC Support - Posts: 10711
The color and width of the crosshairs is controlled by the Graphics Setting for Chart Values: Crosshair. Refer to the following:
https://www.sierrachart.com/index.php?page=doc/GraphicsSettings.html#ChartValues_Crosshair
[2021-05-18 19:54:46]
Diana1516 - Posts: 12
Hi John, Thanks for the quick response.

I forgot to mention I tried that as well. So, I attached some Screenshots to show you what Im trying to do. The first image shows the black crosshair without the vertical and horizontal extended lines, that black is the default color when you first download sierra. Then I show the white crosshair I have on my charts(my charts graphics are set to global). The last pic Im showing where the steps take me, but that setting only changes the color of the extended horizontal and vertical lines, the crosshair itself stays white.
Now, the purpose of changing just the crosshair color from black to white is so when someone wants to just point at an area without the extended lines, is easier to see.

Thanks again.
imageBlack Crosshair.png / V - Attached On 2021-05-18 19:42:40 UTC - Size: 310.41 KB - 54 views
imageWhite Crosshair.png / V - Attached On 2021-05-18 19:42:46 UTC - Size: 196.05 KB - 57 views
imageCrosshair value color.png / V - Attached On 2021-05-18 19:42:53 UTC - Size: 175.9 KB - 64 views
[2021-05-18 20:24:16]
John - SC Support - Posts: 10711
That crosshair that you are referencing is the Operating System crosshair. You would have to change the color at the operating system level, if you can (it's not something I have tried to do myself, so I do not know if the OS gives the option to change the color).
Date Time Of Last Edit: 2021-05-18 20:24:33
[2021-05-18 22:23:56]
Diana1516 - Posts: 12
Ah! Makes more sense now. I tried it on my computer and it kinda changed a bit. I’ll see if I can get theirs to change. Thanks again. :)
[2021-07-23 03:19:56]
Diana1516 - Posts: 12
Hi John, So I have looked at this again and it looks like the newer versions from like March 2021 wont change the crosshairs color on the charts. But, it seems to be an original installation of the app root cause.
So, I've checked with different people that installed the Sierra App prior to March this year and when they get a chart with the graphics settings set to the chart's only, not global graphics, when you change the background color of the chart, the crosshairs color changes too and gives you better visibility. Now, if you change the background in the global settings, the crosshairs color also changes. Even if you update the app to new version, this still works.
Now, for many new people that are installing the app for the first time, when you change the background color on a chart, the crosshairs color wont change, so you cant see the crosshairs on a black background.

I even mirrored the settings from an older install/with new update 2288v, on a first time installed app with the same version 2288, and no luck. changing the background to a lighter color might solve it for some people, but then you have the people that just want a black background.

I will attach two other pics on a separate reply for context.
Private File
Private File
Private File
[2021-07-23 03:20:33]
Diana1516 - Posts: 12
Here are the last two images on regards to what I mentioned above.
Private File
Private File
[2021-07-23 07:35:17]
Sierra Chart Engineering - Posts: 97826
You have to go into the Mouse Pointers settings in the operating system control panel, to change that cross to what you require. It is not controlled within Sierra Chart.

We simply cannot provide any further help.

If you are using the OpenGL option, perhaps that is having some unknown effect. However, you can disable or enable that as you require:
https://www.sierrachart.com/index.php?page=doc/GraphicsSettings.html#UseOpenGLForChartGraphics

We cannot spend any further time on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-07-23 07:36:45
[2021-07-23 07:39:50]
Sierra Chart Engineering - Posts: 97826
Refer to:

https://www.sierrachart.com/index.php?page=doc/Tools.html#ControllingTypeOfPointerDisplayed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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