Login Page - Create Account

Support Board


Date/Time: Sat, 27 Apr 2024 02:27:05 +0000



Delayed Data on Crude (CLM21-NYMEX)

View Count: 425

[2021-05-17 16:05:21]
User938282 - Posts: 2
Hello, is there any problem in data for NYMEX? I have delayed data now.
[2021-05-17 18:04:52]
John - SC Support - Posts: 31159
There is no issue with CL at the moment. If you are still having an issue, then follow these instructions to get us your Message Log:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account