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Center Chart's Symbol in the Find Symbol window

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[2021-05-06 15:42:09] #1 [Go To First Post]
Botan626 - Posts: 294
Currently it behaves not this way. For example the chart window is AUDUSD. I open Find Symdol window, find USDJPY, press Change Chart Symbol button and close the window. If I open Find Symdol window now, it won't be focused on USDJPY, I will have to scroll to find it again. Date Time Of Last Edit: 2021-05-06 15:43:17

[2021-05-19 15:11:56] #7 [Go To First Post]
Botan626 - Posts: 294
SC team, could you, please, make Find Symbol window to center the symbol from the chart it was opened from?

[2021-05-20 17:28:59] #8 [Go To First Post]
Botan626 - Posts: 294
This thread is treated as an ugly girl at a dance. Complete ignoring for 2 weeks. While this page Support and Contact - Support Options: Support Board - Online Support says the following: The Support Board is for all questions about and suggestions for the software and supported services. The Support Board provides reliable, efficient and organized communication between you and us. Sierra Chart Engineering continuously monitors the Support Board and it is given the highest priority. Sierra Chart support will promptly and accurately respond to messages posted on the Support Board. You will also receive an e-mail notice when your message has been responded to. Can anybody give me a reason why I'm experiencing such attitude from SC team? Date Time Of Last Edit: 2021-05-20 17:47:13

[2021-05-20 19:22:28] #9 [Go To First Post]
John - SC Support - Posts: 31379
There is no "Attitude" here. This post has been tagged as a "Feature Request". There is nothing more to say. We may, or may not, get to this any time soon. This is true for any and all requests we get. This is definitely considered a lower priority item for us, as we are spending our time on getting our new direct to CME order routing going, and creating the new windows among other items. And, we have it stated in multiple places that we will not respond to feature requests and they will be marked as Customer Support, Programming Help, or Feature Request. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-05-21 10:47:56] #10 [Go To First Post]
Botan626 - Posts: 294
Sierra Chart support will promptly and accurately respond to messages posted on the Support Board. There is no "Attitude" here. Still, not a single word for half a month? This post has been tagged as a "Feature Request". I don't see any tags on my side. Maybe you should consider adding a tagging system like GitHub does, so they would become actually visible for the thread starter, instead of leaving him in complete void. How could I know what and how you did about my thread if I see absolutely no actions? And, we have it stated in multiple places that we will not respond to feature requests and they will be marked as Customer Support, Programming Help, or Feature Request. Where? I never saw it. And I don't see it on this page as well: Support and Contact - Support Options Date Time Of Last Edit: 2021-05-21 10:48:35

[2021-05-24 14:27:42] #11 [Go To First Post]
John - SC Support - Posts: 31379
I don't see any tags on my side. That is my fault. I thought the Feature Request showed in the same way as Programming Help and User Discussion, but, as you pointed out, it does not show. Where? I never saw it. Refer to the following: Notice: Suggestions (Currently not accepting) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-06-07 14:58:50] #12 [Go To First Post]
Botan626 - Posts: 294
That is my fault. I thought the Feature Request showed in the same way as Programming Help and User Discussion, but, as you pointed out, it does not show. In case you did anything to make Feature Request tag visible for thread starters, it's still not. Re my feature request, is it hard to implement, maybe it can be done really fast?

[2021-06-07 17:38:08] #13 [Go To First Post]
John - SC Support - Posts: 31379
First, the "Feature Request" has not been changed to be viewable by anyone outside of Sierra Chart. So you just have to take our word for it that it is set. This is not something that can be done "Really Fast". And we just have a lot of other things to take care of. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-06-07 19:26:52] #14 [Go To First Post]
Botan626 - Posts: 294
First, the "Feature Request" has not been changed to be viewable by anyone outside of Sierra Chart. You have no intentions to make it that way? This has at least 1 benefit for anyone outside of SC.

[2021-06-07 20:05:26] #15 [Go To First Post]
John - SC Support - Posts: 31379
You have no intentions to make it that way? That is not what we stated. We have taken the request and will prioritize it with others. What we can tell you right now, is that it is not high enough priority for us to deal with it immediately. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-06-07 20:46:54] #16 [Go To First Post]
Botan626 - Posts: 294
That is not what we stated. I didn't ask about my feature request, I asked about what I quoted.

[2021-06-07 20:58:04] #17 [Go To First Post]
John - SC Support - Posts: 31379
Are you referring to the "Feature Request" tag? If so, then it's something we will look into, but again, we cannot make any promises. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-06-07 21:08:00] #18 [Go To First Post]
Botan626 - Posts: 294
Are you referring to the "Feature Request" tag? Yes.

[2021-08-04 15:06:15] #19 [Go To First Post]
Botan626 - Posts: 294
Are you referring to the "Feature Request" tag? If so, then it's something we will look into, but again, we cannot make any promises. Did you decide against this tag? Date Time Of Last Edit: 2021-08-04 15:27:53

[2021-08-04 16:41:12] #20 [Go To First Post]
John - SC Support - Posts: 31379
Did you decide against this tag? This thread is marked as a Feature Request for us. It is not visible to anyone but Sierra Chart Administrators. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-08-04 17:06:15] #21 [Go To First Post]
Botan626 - Posts: 294
This thread is marked as a Feature Request for us. It is not visible to anyone but Sierra Chart Administrators. So you want to keep it invisible for users?

[2021-08-09 18:59:53] #22 [Go To First Post]
User90125 - Posts: 715
For consistency with the other tags, [Programming Help] and [User Discussion], perhaps it's best to let users know (or even set) posts as a [Feature Request]. Just my two cents...

[2021-09-10 14:20:52] #23 [Go To First Post]
Botan626 - Posts: 294
How soon will you implement this? You said This post has been tagged as a "Feature Request". on 2021-05-20, post #9.

[2021-09-20 15:46:50] #24 [Go To First Post]
Botan626 - Posts: 294
bump

[2021-09-20 17:17:33] #25 [Go To First Post]
John - SC Support - Posts: 31379
How soon will you implement this? We do not know and we can not say. There are a lot of things we want to change and improve and update, which makes this one of many. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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