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Date/Time: Thu, 28 Mar 2024 15:51:20 +0000



how to change Delayed data to live data

View Count: 3438

[2023-10-25 14:46:26]
John - SC Support - Posts: 30428
To get the data from our Denali Exchange Data Feed, follow the instructions at the following link:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*

Note that in order to get the data from the CME Group at the non-professional rates, you need to have a live, funded, futures trading account to which you can connect your Sierra Chart software. Refer to the following for more information on this:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

Your Interactive Brokers account will qualify for the above, but our servers are not showing that you are connected to it, nor have you connected to it for a few months. You will need to at least connect for a few seconds in order to verify the account in order to meet the CME Group requirement for a non-professional. The instructions to connect to your Interactive Brokers account is at the following link:
Interactive Brokers Trading Service: Setup Instructions

If you are not going to stay connected to your Interactive Brokers account at all times, then follow the instructions at the following link for how to connect at least once a month:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-10-25 15:03:45]
User101871 - Posts: 9
I will change the connection to IB.
I had huges issues witht the IB feed but will give it another go
[2023-10-25 15:23:26]
John - SC Support - Posts: 30428
You can get the data from us and trade with IB. That is the instructions we gave in Post #25.

If you want to use the IB data, then that is fine - or at least give it a try. If you want to use our data, then be sure to go through the instructions we gave.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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