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Direct MessagesDate/Time: Sat, 18 May 2024 07:58:12 +0000
[User Discussion] - Trading Evaluator not working
View Count: 574
| [2021-04-26 16:23:16] |
| User850181 - Posts: 8 |
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My Trading Evaluator account appears to no longer be working. The data looks like it is 10 minutes delayed data, and the charts indicate that the ESM21 Symbol is unknown when I selected directly from the list of available contracts to trade.
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| [2021-04-26 17:10:10] |
| John - SC Support - Posts: 31704 |
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The Trading Evaluator is not working because your data is delayed. Your data is delayed, because you have not connected to your live, funded, futures trading account in too long a time. You need to connect to your trading account in order to get the Real-Time data flowing again. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-26 17:19:16] |
| User850181 - Posts: 8 |
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My live, funded, futures trading account is with Amp Futures using Denali data, but was recently removed by SC due to that whole other separate data issue with Amp. My Trading Evaluator must use Denali data. I expect this means I must find and fund another broker?
Date Time Of Last Edit: 2021-04-26 17:19:58
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| [2021-04-26 17:39:06] |
| John - SC Support - Posts: 31704 |
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No, you do not need to find a new broker (unless you want to). AMP should have moved your account over to using CQG for order routing, rather than the Sierra Chart Order Routing Service. If you did not receive any information from AMP on this, then talk to them about it. Once you have your CQG information, then follow these instructions to connect to that account: CQG Trading Platform Service: Setup Instructions If you are only going to use that account to validate your non-professional status and you are going to switch back to the Trading Evaluator, then refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Otherwise, if you are going to stay connected to CQG, then you will want to change your symbols to CQG symbols by selecting Edit >> Translate Symbols to Current Service. -------------- If you do want to continue to use the Sierra Chart Order Routing Service rather than CQG, then you will find a list of broker that support the service at Step #2 of the Setup Instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-26 17:40:08
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