Support Board
Date/Time: Wed, 02 Jul 2025 05:23:01 +0000
Trade account not assigned
View Count: 628
| [2021-03-26 12:59:42] |
| adam czuk - Posts: 26 |
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I keep getting this message when booting up sierra... "Connection error message from service: SC/TT futures order routing Connection error: trade account not assigned" I have the Denali Exchange feed and am up to date with my payments, I also pay directly through my sierra account and not my broker so that shouldn't be the issue. I have SC/TT futures order routing [Trading] selected in my trade service settings. I don't use sierra for live trades but this is what I normally have selected with no issues for almost a year until now. I had to create an account with AMP to set this up although I don't actually use them, and I funded that as well so I should be good there. |
| [2021-03-26 13:20:31] |
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Refer to: Questions and Answers Regarding TT (Trading Technologies) and AMP What you need to do now is: Set Global Settings >> Data/Trade Service Settings >> Current Selected Service to SC Data-All Services. And then translate the symbols for your Chartbooks with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service This was because AMP removed the trading account from the TT system. This is an action in relation to what AMP did. Not Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-26 13:34:21
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| [2021-03-26 14:31:17] |
| adam czuk - Posts: 26 |
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Thank you
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