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Date/Time: Sat, 10 Dec 2022 08:51:19 +0000

Problem with VXX (ETN) after upgrading t version 1100

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[2014-03-03 16:08:09]
User30668 - Posts: 108
Hello SC Support,

I have upgraded today from version 1097 to version 1100.

With version 1100 I am now experiencing a problem with VXX (IPATH SP500 Short Term futures ETN) -
the Daily chart keeps reloading and flashing the following two messages intermittently:

"Downloading Historical Data. Bars may not appear until until complete" and "Historical Download Complete".

At the same time the chart title bar is also intermittently flashing the following two messages:

"VXX - IPATH SP500 Short Term Futures ETN" and "Continuous Futures Contract Pattern".

The VXX intraday chart is working normally. And all the other charts with different instruments are working well too.

I have opened a new chart for VXX but the problem persisted.

Now I have rolled back to version 1097 again and everything is working well, including VXX.

In case you need to know, for this kind of instruments I am using IB's data feed.

I am attaching some lines of the message log in case you need it.

Would you please take a look at this issue and fix it?

Thank you.
Date Time Of Last Edit: 2014-03-03 16:09:39
Private File
[2014-03-03 17:58:48]
Sierra Chart Engineering - Posts: 104293
We apologize for this. Please go back to version 1099.

There is a problem with Historical Daily data downloading with 1100. To go back to the prior version select Help >> Download Current Version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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