Date/Time: Mon, 15 Aug 2022 10:04:37 +0000
Problem with VXX (ETN) after upgrading t version 1100
View Count: 788
|User30668 - Posts: 108|
Hello SC Support,
I have upgraded today from version 1097 to version 1100.
With version 1100 I am now experiencing a problem with VXX (IPATH SP500 Short Term futures ETN) -
the Daily chart keeps reloading and flashing the following two messages intermittently:
"Downloading Historical Data. Bars may not appear until until complete" and "Historical Download Complete".
At the same time the chart title bar is also intermittently flashing the following two messages:
"VXX - IPATH SP500 Short Term Futures ETN" and "Continuous Futures Contract Pattern".
The VXX intraday chart is working normally. And all the other charts with different instruments are working well too.
I have opened a new chart for VXX but the problem persisted.
Now I have rolled back to version 1097 again and everything is working well, including VXX.
In case you need to know, for this kind of instruments I am using IB's data feed.
I am attaching some lines of the message log in case you need it.
Would you please take a look at this issue and fix it?
Date Time Of Last Edit: 2014-03-03 16:09:39
Sierra Chart Engineering - Posts: 104220
We apologize for this. Please go back to version 1099.
There is a problem with Historical Daily data downloading with 1100. To go back to the prior version select Help >> Download Current Version.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
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