Login Page - Create Account

Support Board


Date/Time: Fri, 03 May 2024 12:03:30 +0000



Help! I'm so lost wondering how to enable Real Time SC data

View Count: 513

[2021-03-15 23:01:49]
User722653 - Posts: 3
Just wondering if I could get some paid for help to enable my Real Time data

Thanks
[2021-03-16 02:54:11]
Sierra Chart Engineering - Posts: 104368
First tell us what exchanges or symbols you require real-time data for.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-16 02:54:17
[2021-03-16 05:52:33]
User722653 - Posts: 3
CME futures products is what I mainly trade. Was hoping for CQG data connected to my AMP account. But I'm very confused as to which to choose.


Thank you

Greg
Date Time Of Last Edit: 2021-03-16 09:32:48
[2021-03-16 10:43:35]
Sierra Chart Engineering - Posts: 104368
You need to first follow the CQG set up instructions here:
CQG Trading Platform Service: Setup Instructions

And we strongly recommend using the Denali Exchange Data Feed for data and not CQG. In this case have your broker cancel any CQG market data you have. And then we can help you get set up with the data feed:
Denali Exchange Data Feed

You will need Service Package 10 or 11:
Description of Service Packages and Pricing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-16 10:44:56
[2021-03-16 12:36:38]
User722653 - Posts: 3
Is it possible to get real time data into SC while I use my active ThinkorSwim account to place trades?
[2021-03-16 14:41:27]
SC Support - Posts: 1797
Regarding: "Is it possible to get real time data into SC while I use my active ThinkorSwim account to place trades?", yes but your Data usage would be Professional (explained below), so the exchange fees are much higher.
Denali Exchange Data Feed: Supported Exchanges (Exchange Fees)

At this time we don't have a technical means to verify a Futures Trading Account at TD Ameritrade (TOS), this means that although a client with a Futures Trading Account at TDA should be satisfying the CME Requirement of having a Futures Trading Account [in order to get the discounted Non-Professional Exchange Fees], we are not able to facilitate this process. Again, its because we don't have a technical means of verifying the Futures Trading Account at TDA, that we can't enable discounted Non-Professional Exchange Fees for those users. This is our fix:
Easy Solution to CME Funded Trading Account Requirement
Date Time Of Last Edit: 2021-03-16 14:43:58

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account