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Date/Time: Thu, 02 May 2024 22:49:48 +0000



(Symbol) is unknown, unavailable, or improperly formatted. FIX reject reason

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[2021-03-10 18:12:52]
User576894 - Posts: 1
Good day
I have data from Gain Capital.
In the platform I have 1 symbol open in four graphs with different settings and 2 symbols for one graph. Nevertheless, I don't have real data on one symbol due to (Symbol) is unknown, unavailable, or improperly formatted. FIX reject reason: Your subscription limit of 5 has been reached.
Can you advise me what to do with it?
Thanks
Regards David
[2021-03-10 18:30:21]
User37462 - Posts: 31
Hi, you can have only 5 symbols.
See for example here: 5 chart limit - Gain Capital FuturesOnline(formerly OEC)
[2021-03-12 12:30:02]
Sierra Chart Engineering - Posts: 104368
You need to use the Denali Exchange Data Feed to overcome this issue:

Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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