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Date/Time: Fri, 23 Apr 2021 05:23:43 +0000



[User Discussion] - prices are displayed scattered

[2021-03-03 21:30:42]
User986567 - Posts: 3 | Ending Date: 2021-07-15
Hello!

I have connected a debt provider to Sierra Chart that uses the Rhitmic data feed. However, the display from the DOM keeps jumping around.
Sometimes, however, prices are displayed scattered everywhere.

I use sc version: 2234 64-bit (36335M)

thanks for your help.

sincerley,
rené
Date Time Of Last Edit: 2021-03-03 21:35:43
imagechart.JPG / V - Attached On 2021-03-03 21:28:31 UTC - Size: 28.4 KB - 38 views
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[2021-03-03 22:41:52]
John - SC Support - Posts: 7168 | Ending Date: 2022-04-04
We do not provide any technical support for Rithmic.
[2021-03-04 10:13:44]
User986567 - Posts: 3 | Ending Date: 2021-07-15
am I not on a public board where other people may have experiences with it?
[2021-03-04 14:43:36]
Sierra Chart Engineering - Posts: 95944 | Ending Date: 2022-04-10
For now we recommend using the Denali Exchange Data Feed for data when using Rithmic:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php

Rithmic is working on new integration to Sierra Chart which will be much improved than what exists now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-03-04 21:29:48]
User986567 - Posts: 3 | Ending Date: 2021-07-15
But why do I not have this problem with Oneup and E2T already? I cannot use denali because I am trading through a debt account.
[2021-03-04 21:33:49]
Sierra Chart Engineering - Posts: 95944 | Ending Date: 2022-04-10
Try reconnecting to the data feed and see if that solves the issue:
https://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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