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Date/Time: Thu, 18 Apr 2024 09:14:39 +0000



[User Discussion] - prices are displayed scattered

View Count: 633

[2021-03-03 21:30:42]
User986567 - Posts: 16
Hello!

I have connected a debt provider to Sierra Chart that uses the Rhitmic data feed. However, the display from the DOM keeps jumping around.
Sometimes, however, prices are displayed scattered everywhere.

I use sc version: 2234 64-bit (36335M)

thanks for your help.

sincerley,
rené
Date Time Of Last Edit: 2021-03-03 21:35:43
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[2021-03-03 22:41:52]
John - SC Support - Posts: 30927
We do not provide any technical support for Rithmic.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-04 10:13:44]
User986567 - Posts: 16
am I not on a public board where other people may have experiences with it?
[2021-03-04 14:43:36]
Sierra Chart Engineering - Posts: 104368
For now we recommend using the Denali Exchange Data Feed for data when using Rithmic:
Denali Exchange Data Feed

Rithmic is working on new integration to Sierra Chart which will be much improved than what exists now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-04 21:29:48]
User986567 - Posts: 16
But why do I not have this problem with Oneup and E2T already? I cannot use denali because I am trading through a debt account.
[2021-03-04 21:33:49]
Sierra Chart Engineering - Posts: 104368
Try reconnecting to the data feed and see if that solves the issue:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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