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Date/Time: Thu, 28 Mar 2024 18:08:38 +0000



Live trading

View Count: 420

[2021-03-02 23:38:02]
User246799 - Posts: 11
Hello, I have the service package 11 (Advanced + Denali) and it works well in simulation.
I have tried to go live trading but it didn't work.
I have changed the selected service (in data/trade service settings window) from "SC data - All services" to "SC Futures Order Routing / Data". I have selected the servers and pressed "Ok". I was connected as I could see the big green rectangle in the top left corner of the Sierra Chart window but the charts didn't load.

I have a funded tradind account, my broker is Stage 5 and my clearing firm is Dorman.

Any issue with something ? Is there something I have to do to go live trading ?

Thank you.

Jerome
[2021-03-03 14:36:34]
John - SC Support - Posts: 30434
First, when you change services, you need to make sure that you have updated the symbols. You should have received a notification at the time of the service change. If you did not update the symbols then, then select Edit >> Translate Symbols to New Service in order to get the proper symbols for the current service setting. Refer to the following:
Edit Menu: Edit >> Translate Symbols To Current Service

Next, make sure you are not in simulation mode. Refer to the following:
Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes

Finally, if all of the above is set, then when you place a trade and if it does not work, then go to your Trade Service Log (Trade >> Trade Service Log) and see what the message states as to why there is a problem. You can post it here for us to analyze if you need.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-06 06:37:58

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