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Date/Time: Fri, 26 Apr 2024 09:08:29 +0000



Nse stock symbols not updating data after 14 jan 2021

View Count: 477

[2021-03-02 12:48:39]
User95370 - Posts: 28
I am not receiving Daily data for NSE (India) stock symbols like RELIANCE.NS , LT.NS, ONGC.NS ,HDFCBANK.NS etc since 14 jan 2021. However I am getting data for index data for CNXNIFTY.NS and NIFTYBK.NS . Its quite strange and I don't understand why is that happening for stock symbols only. Have they changed format or some policy has changed? Or is it that this happens only for me? I am running latest version 2234.
[2021-03-02 14:19:28]
Sierra Chart Engineering - Posts: 104368
We are receiving Historical Daily data for these NSE symbols.

Go to one of those charts and follow these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-02 15:12:57]
User95370 - Posts: 28
Software version: 2234 64-bit | 2021-03-02 09:09:58.242
OpenGL enabled | 2021-03-02 09:09:58.242
Primary Thread ID: 13172 | 2021-03-02 09:09:58.242
Usage end date: 2021-04-02 | 2021-03-02 09:09:58.242
Enabled for: Sierra Chart Historical Data Service. | 2021-03-02 09:09:58.242
Enabled for: Delayed Denali Exchange Data Feed. | 2021-03-02 09:09:58.242
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-03-02 09:09:58.242
Current selected Data/Trading service: SC Data - All Services | 2021-03-02 09:09:58.242
Custom symbol settings values: disabled | 2021-03-02 09:09:58.242
Chart Update Interval: 500 | 2021-03-02 09:09:58.242
Intraday Data Storage Time Unit: 60 | 2021-03-02 09:09:58.242
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-03-02 09:09:58.242
2021-03-02 15:09:58 Local computer time in UTC | 2021-03-02 09:09:58.242
2021-03-02 09:09:58 Local computer time in SC Time Zone | 2021-03-02 09:09:58.242
2021-03-02 10:33:45 Server time in UTC | 2021-03-02 09:09:58.242
Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-03-02 09:09:58.242
Program path: C:\SierraChart\ | 2021-03-02 09:09:58.242
Data Files path: C:\SierraChart\Data\ | 2021-03-02 09:09:58.242
OS Version Number: 10.0 | 2021-03-02 09:09:58.242
Locale Setting: C | 2021-03-02 09:09:58.242
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-03-02 09:09:58.242
Allowed protected custom studies: | 2021-03-02 09:09:58.242

Added historical Daily data request for ONGC.NS to the queue. | 2021-03-02 09:10:29.773
Triggering next historical data download in queue. | 2021-03-02 09:10:29.773
HD Request # 51 | Downloading Historical Daily chart data for ONGC.NS. Starting date: 1971-03-03. Service: scdataallservices | 2021-03-02 09:10:29.773
HD Request # 51 | Requesting historical Daily data for ONGC.NS starting at 1971-03-02. SC External HD service. | 2021-03-02 09:10:29.773
HD Request # 51 | Receiving historical Daily data for ONGC.NS starting at 2000-01-03 | 2021-03-02 09:10:32.492
HD Request # 51 | Writing historical Daily data to the file ONGC.NS.dly | 2021-03-02 09:10:32.492
HD Request # 51 | Bytes received: 303253 | 2021-03-02 09:10:33.001
HD Request # 51 | Received 5209 records from 2000-01-03 00:00:00 to 2021-01-14 00:00:00 (21.0years) and wrote 5209 records for ONGC.NS | 2021-03-02 09:10:33.001
HD Request # 51 | Completion time: 4s | 2021-03-02 09:10:33.002
HD Request # 51 | Daily data download complete for ONGC.NS. Unique request ID: 56 | 2021-03-02 09:10:33.002
Removing historical data download ID 56. | 2021-03-02 09:10:33.002

Triggering next historical data download in queue. | 2021-03-02 09:10:33.002
No download requests in the queue to start downloads for. | 2021-03-02 09:10:33.002
ONGC.NS Monthly #4 | Reloading chart. | 2021-03-02 09:10:33.245
ONGC.NS Weekly #5 | Reloading chart. | 2021-03-02 09:10:33.253
ONGC.NS Daily #6 | Reloading chart. | 2021-03-02 09:10:33.286
here it is. still the same.
[2021-03-02 15:20:46]
User95370 - Posts: 28
Triggering next historical data download in queue. | 2021-03-02 09:19:07.258
HD Request # 86 | Downloading Historical Daily chart data for TCS.NS. Starting date: 2021-01-12. Service: scdataallservices | 2021-03-02 09:19:07.261
HD Request # 86 | Requesting historical Daily data for TCS.NS starting at 2021-01-11. SC External HD service. | 2021-03-02 09:19:07.261
HD Request # 86 | Receiving historical Daily data for TCS.NS starting at 2021-01-12 | 2021-03-02 09:19:08.613
HD Request # 86 | Writing historical Daily data to the file TCS.NS.dly | 2021-03-02 09:19:08.621
HD Request # 86 | Bytes received: 212 | 2021-03-02 09:19:08.640
HD Request # 86 | Received 4 records from 2021-01-12 00:00:00 to 2021-01-14 00:00:00 (3.0 days) and wrote 3 records for TCS.NS | 2021-03-02 09:19:08.640
HD Request # 86 | Completion time: 1s | 2021-03-02 09:19:08.640
HD Request # 86 | Daily data download complete for TCS.NS. Unique request ID: 88 | 2021-03-02 09:19:08.640
Removing historical data download ID 88. | 2021-03-02 09:19:08.640
this is for TCS.
[2021-03-04 19:11:35]
User95370 - Posts: 28
Any Solution?
[2021-03-04 20:21:55]
Sierra Chart Engineering - Posts: 104368
Ok we understand what is happening. The data stops at January 14, 2021.

We were not paying close enough attention to this.

Apparently our data provider has discontinued this source of data. We will have to ask them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-04 20:22:06
[2021-03-05 03:15:18]
Sierra Chart Engineering - Posts: 104368
End of day data from the NSE is no longer available due to restrictive policies from the exchange.

You need to use this data feed instead:

Global Data Feeds (India) Data Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-05 03:15:55

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