Support Board
Date/Time: Fri, 26 Apr 2024 09:08:29 +0000
Nse stock symbols not updating data after 14 jan 2021
View Count: 477
[2021-03-02 12:48:39] |
User95370 - Posts: 28 |
I am not receiving Daily data for NSE (India) stock symbols like RELIANCE.NS , LT.NS, ONGC.NS ,HDFCBANK.NS etc since 14 jan 2021. However I am getting data for index data for CNXNIFTY.NS and NIFTYBK.NS . Its quite strange and I don't understand why is that happening for stock symbols only. Have they changed format or some policy has changed? Or is it that this happens only for me? I am running latest version 2234.
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[2021-03-02 14:19:28] |
Sierra Chart Engineering - Posts: 104368 |
We are receiving Historical Daily data for these NSE symbols. Go to one of those charts and follow these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-03-02 15:12:57] |
User95370 - Posts: 28 |
Software version: 2234 64-bit | 2021-03-02 09:09:58.242 here it is. still the same.
OpenGL enabled | 2021-03-02 09:09:58.242 Primary Thread ID: 13172 | 2021-03-02 09:09:58.242 Usage end date: 2021-04-02 | 2021-03-02 09:09:58.242 Enabled for: Sierra Chart Historical Data Service. | 2021-03-02 09:09:58.242 Enabled for: Delayed Denali Exchange Data Feed. | 2021-03-02 09:09:58.242 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-03-02 09:09:58.242 Current selected Data/Trading service: SC Data - All Services | 2021-03-02 09:09:58.242 Custom symbol settings values: disabled | 2021-03-02 09:09:58.242 Chart Update Interval: 500 | 2021-03-02 09:09:58.242 Intraday Data Storage Time Unit: 60 | 2021-03-02 09:09:58.242 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-03-02 09:09:58.242 2021-03-02 15:09:58 Local computer time in UTC | 2021-03-02 09:09:58.242 2021-03-02 09:09:58 Local computer time in SC Time Zone | 2021-03-02 09:09:58.242 2021-03-02 10:33:45 Server time in UTC | 2021-03-02 09:09:58.242 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-03-02 09:09:58.242 Program path: C:\SierraChart\ | 2021-03-02 09:09:58.242 Data Files path: C:\SierraChart\Data\ | 2021-03-02 09:09:58.242 OS Version Number: 10.0 | 2021-03-02 09:09:58.242 Locale Setting: C | 2021-03-02 09:09:58.242 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-03-02 09:09:58.242 Allowed protected custom studies: | 2021-03-02 09:09:58.242 Added historical Daily data request for ONGC.NS to the queue. | 2021-03-02 09:10:29.773 Triggering next historical data download in queue. | 2021-03-02 09:10:29.773 HD Request # 51 | Downloading Historical Daily chart data for ONGC.NS. Starting date: 1971-03-03. Service: scdataallservices | 2021-03-02 09:10:29.773 HD Request # 51 | Requesting historical Daily data for ONGC.NS starting at 1971-03-02. SC External HD service. | 2021-03-02 09:10:29.773 HD Request # 51 | Receiving historical Daily data for ONGC.NS starting at 2000-01-03 | 2021-03-02 09:10:32.492 HD Request # 51 | Writing historical Daily data to the file ONGC.NS.dly | 2021-03-02 09:10:32.492 HD Request # 51 | Bytes received: 303253 | 2021-03-02 09:10:33.001 HD Request # 51 | Received 5209 records from 2000-01-03 00:00:00 to 2021-01-14 00:00:00 (21.0years) and wrote 5209 records for ONGC.NS | 2021-03-02 09:10:33.001 HD Request # 51 | Completion time: 4s | 2021-03-02 09:10:33.002 HD Request # 51 | Daily data download complete for ONGC.NS. Unique request ID: 56 | 2021-03-02 09:10:33.002 Removing historical data download ID 56. | 2021-03-02 09:10:33.002 Triggering next historical data download in queue. | 2021-03-02 09:10:33.002 No download requests in the queue to start downloads for. | 2021-03-02 09:10:33.002 ONGC.NS Monthly #4 | Reloading chart. | 2021-03-02 09:10:33.245 ONGC.NS Weekly #5 | Reloading chart. | 2021-03-02 09:10:33.253 ONGC.NS Daily #6 | Reloading chart. | 2021-03-02 09:10:33.286 |
[2021-03-02 15:20:46] |
User95370 - Posts: 28 |
Triggering next historical data download in queue. | 2021-03-02 09:19:07.258
this is for TCS.
HD Request # 86 | Downloading Historical Daily chart data for TCS.NS. Starting date: 2021-01-12. Service: scdataallservices | 2021-03-02 09:19:07.261 HD Request # 86 | Requesting historical Daily data for TCS.NS starting at 2021-01-11. SC External HD service. | 2021-03-02 09:19:07.261 HD Request # 86 | Receiving historical Daily data for TCS.NS starting at 2021-01-12 | 2021-03-02 09:19:08.613 HD Request # 86 | Writing historical Daily data to the file TCS.NS.dly | 2021-03-02 09:19:08.621 HD Request # 86 | Bytes received: 212 | 2021-03-02 09:19:08.640 HD Request # 86 | Received 4 records from 2021-01-12 00:00:00 to 2021-01-14 00:00:00 (3.0 days) and wrote 3 records for TCS.NS | 2021-03-02 09:19:08.640 HD Request # 86 | Completion time: 1s | 2021-03-02 09:19:08.640 HD Request # 86 | Daily data download complete for TCS.NS. Unique request ID: 88 | 2021-03-02 09:19:08.640 Removing historical data download ID 88. | 2021-03-02 09:19:08.640 |
[2021-03-04 19:11:35] |
User95370 - Posts: 28 |
Any Solution?
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[2021-03-04 20:21:55] |
Sierra Chart Engineering - Posts: 104368 |
Ok we understand what is happening. The data stops at January 14, 2021. We were not paying close enough attention to this. Apparently our data provider has discontinued this source of data. We will have to ask them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-04 20:22:06
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[2021-03-05 03:15:18] |
Sierra Chart Engineering - Posts: 104368 |
End of day data from the NSE is no longer available due to restrictive policies from the exchange. You need to use this data feed instead: Global Data Feeds (India) Data Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-05 03:15:55
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