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Direct MessagesDate/Time: Mon, 29 Apr 2024 09:36:50 +0000
Not receiving EUREX data feed on version 2226 again
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| [2021-02-11 06:06:37] |
| User395685 - Posts: 29 |
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EUREX data feed and trading worked yesterday afternoon (european time) following your instructions here: IMPORTANT NOTICE : Regarding EUREX Data Interruption for Users (SC Exchange Data Feed) | Post: 250902 (going back to version 2226 and using SC Futures Order Routing/Data). Now, EUREX data feed no longer works on version 2226 with the same error message (in attachment). And data feed works on version 2227 with "SC Data - All Services" but not the live trading (switches to Sim when entering order). We are back to the exact same situation as yesterday morning, european time. Is there something else we should do? |
error.png| [2021-02-11 06:24:30] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-11 06:26:39] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-11 06:30:57] |
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We identified the problem. We are resolving it now. This will be resolved in about five minutes. At that time restart Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-11 06:31:07
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