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Direct MessagesDate/Time: Mon, 29 Apr 2024 05:40:42 +0000
problem documentation
View Count: 448
| [2021-02-09 00:29:21] |
| User988578 - Posts: 24 |
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it looks like my agreements have been rejected as you are not sure that Ig broker provides futures services which is the case i replied in the support ticket below but the message just says ticket closed how do i get this sorted out also my ftse prices are delayed and dow what do i need to do to get live prices you have told me that at some stage i have to move to denali im not sure why but theres a problem with the agreement to be resolved as its been rejected |
| [2021-02-09 14:57:12] |
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Based on the exchanges you have selected there is no dependency on having a futures trading account. So do you need real-time FTSE futures data? Did you want to use a nonprofessional CME exchange? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-15 10:05:07] |
| User988578 - Posts: 24 |
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hello i dont know whats going on but my dax feed is no longer active during the night and starts at 8.30 90 mins after dax open my ftse has always been delayed nut yes how do i solve dax issue and possibly get live ftse feed please i updated to latest version but dax dats is still missing |
| [2021-02-15 10:17:27] |
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So it sounds like you are missing data for EUREX FDAX. In this case, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Incorrect Chart and Session Times Settings and Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Make sure you are also using the correct symbols by using this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service For real-time FTSE futures data you need to use the Sierra Chart Exchange Data Feed and the LIFFE exchange: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-15 10:19:33
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