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Date/Time: Wed, 15 May 2024 10:06:42 +0000



Post From: problem documentation

[2021-02-15 10:17:27]
Sierra Chart Engineering - Posts: 104368
So it sounds like you are missing data for EUREX FDAX. In this case, refer to:

Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Incorrect Chart and Session Times Settings

and

Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

Make sure you are also using the correct symbols by using this Edit menu command:
Edit Menu: Edit >> Translate Symbols To Current Service

For real-time FTSE futures data you need to use the Sierra Chart Exchange Data Feed and the LIFFE exchange:
Sierra Chart Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-15 10:19:33