Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 26 Apr 2024 15:53:22 +0000
Manager Account
View Count: 912
| [2021-01-04 20:48:32] |
| cnev - Posts: 14 |
|
Hi, Can you provide the details required to run a manager account please. I will be working with other traders in a sim environment and this would allow me to streamline the process. They will have there own Sierra Subscriptions and Data feeds etc already. |
| [2021-01-04 21:00:48] |
| cnev - Posts: 14 |
|
File attached
|
 Manager Account.PNG / V - Attached On 2021-01-04 21:00:31 UTC - Size: 9.23 KB - 268 views |
| [2021-01-05 02:59:41] |
| |
|
In the simulation environment you are looking for, did you want to do simulated futures trading? And if so, on what exchanges?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-05 08:21:11] |
| cnev - Posts: 14 |
|
Thank you for the reply. Yes simulated futures trading on... CME, COMEX,NYMEX and maybe CBOT but probably not. |
| [2021-01-05 08:23:29] |
| cnev - Posts: 14 |
|
All participants will have an account with a broker connected to Sierra Charts and all the data feeds req also.
|
| [2021-01-06 00:45:53] |
| |
|
We apologize for the delay with our response. So we are completely clear as to your requirements, did you want your participants to be using this service?: Simulated Futures Trading Service If so, we will proceed to set this up for you. We are re-implementing this functionality regarding monitoring of trading accounts, but we can still set you up on the older/existing implementation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-06 00:46:39
|
| [2021-01-06 09:31:35] |
| cnev - Posts: 14 |
|
Brilliant thanks this is exactly what I am after.
|
| [2021-01-08 15:24:08] |
| |
|
We will proceed to set this up for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-11 11:31:45] |
| cnev - Posts: 14 |
|
Thanks, can you let me know once complete. Is it still accessed from this link? (see attached) |
| Capture.PNG / V - Attached On 2021-01-11 11:31:32 UTC - Size: 47.26 KB - 227 views |
| [2021-01-11 16:36:00] |
| |
|
We are setting this up for you and we will let you know when done. And yes that is the correct link.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-11 16:36:16
|
| [2021-01-12 02:46:15] |
| Sierra_Chart Engineering - Posts: 14101 |
|
We are redeveloping all of this functionality to be more self-contained and organized. We are actively in this process now. It probably would take us about another 2 to 4 weeks or so to have it all finished. rather than giving you access to the old system, what we can do is if you start a ticket here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets And give us a list of the Sierra Chart usernames that need to have a simulated trading account and that you want to monitor we can then set them up for you. We need to know what the account balance should be. This will be the easiest way. We can also set other parameters like position limits and a daily loss amount that will trigger flattening of positions. In the ticket that you would start, just make reference to this thread. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-12 02:48:31
|
| [2021-03-01 21:01:41] |
| |
|
We will set this up. Although we are not going to get to it today due to the extremely heavy workload due to so many support requests.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-04 08:21:57] |
| cnev - Posts: 14 |
|
Great looking forward to it no rush here. Just a few guys working together to get better. Maybe will grow into something more but for now thanks for the assistance here. Hopefully once streamlined it wont require bothering you to set up and use.
|
| [2021-03-04 14:26:59] |
| |
|
Thank you for your patience. We will be working on this today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-09 09:41:20] |
| cnev - Posts: 14 |
|
Just checking in to see if ye managed to complete last week?
|
| [2021-03-10 18:27:18] |
| |
|
We really have to apologize for the delay . We have been gradually working on re-implementing, how simulated trading accounts are created and managed. The existing implementation, which is through our website is not something we are happy with. As we look at doing what you want, we are not happy with the technical implementation. So we want to wait until we have a whole new interface completed. We are working on something completely new and much more orderly and structured and all managed within Sierra Chart, and allows users to have complete control and flexibility. As we look at your specifications, we do not want to try to work with what we have now to do what you need. We apologize but we just have to ask you to wait until we have the functionality ready. It is under active development. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-10 18:27:51
|
| [2021-03-16 10:18:49] |
| cnev - Posts: 14 |
|
Thank you for the update a little disappointing as the four of us were planning to start here and potentially evolve into something bigger drawing more clients to the platform. All good just means we are on pause until the development is done. Has Apteros been put on hold also? You never know who the next Apteros will be...please keep me updated. We are currently connected with 3 major trading communities and have plans to create something similar.
|
| [2021-04-01 04:13:27] |
| |
|
We do apologize for the delay. And we are very close to finishing this functionality. We should be finishing up within two weeks. Maybe even finishing up within days. But then we need some time for testing. So two weeks is a closer estimate. Has Apteros been put on hold also? No but we are not happy with the way that currently is implemented.And we do apologize for the delay with the response. We do have a very high support load now. Once this functionality is done, what you will basically do is you would create the accounts and set the related settings from within Sierra Chart and then share them with whatever users you want. And then you can monitor them and adjust account balances. So this is a very simplified straightforward way of doing this, which does not require any intervention on our part and has no dependency utilizing our web services. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-01 04:21:49
|
| [2021-04-02 08:20:37] |
| cnev - Posts: 14 |
|
Amazing service thank you very much for the update and really appreciate the work you do. Looking forward to the future.
|
| [2021-04-23 09:06:23] |
| Sierra_Chart Engineering - Posts: 14101 |
|
Good news. We are finally ready with the new service. Monitor this thread for instructions: New Super Enhanced Trade Simulation Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: