Support Board
Date/Time: Tue, 16 Sep 2025 06:29:07 +0000
VolumeByPrice change in visible area and colors
View Count: 688
| [2020-12-30 18:49:20] |
| User58008 - Posts: 32 |
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Hello, recently VbP changed its usuall form (green/red indication of volumes per level) to just blue area with now "bid/ask" differences. I made no changes what so ever and I can see this change on both my computers. I can see just blue area or the typical red/green with blue to it. What does the new blue color/indication means?? |
 Snímek obrazovky 2020-12-30 v 19.46.17.png / V - Attached On 2020-12-30 18:47:50 UTC - Size: 45.67 KB - 214 views Attachment Deleted. |
| [2020-12-30 20:50:49] |
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It means the bid volume and ask volume are not known Those price levels for some chart bars. It relates to CQG historical data: ---- We are no longer as of December 28, 2020 providing the Sierra Chart provided historical data service for CQG or Interactive Brokers users. For more information, refer to this Support Board thread: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG Also refer to this post for steps that you need to do now: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG | Post: 245144 The solution to this problem is to use the Denali Exchange Data Feed for CME and EUREX data. Step-by-step instructions are here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* The first calendar month of this data feed is free. Let us know if you need help with the set up and we will help you through all of the steps. In the case of CQG you will then need to contact your broker and cancel CME and EUREX exchange fees through your CQG account so you do not pay exchange fees twice. You definitively do not have to pay any market data exchange fees through your brokerage account to CQG. This is not required. For other exchanges (ICE, HKFE) you need to use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed As an alternative to CQG, we recommend using the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service In regards to using CQG provided historical data, we definitely do not recommend using that. It has an additional cost of 25 USD per month. The data delivery is slow and inefficient and causes Sierra Chart to freeze during the processing of it. Only 5 days of tick data is supported from CQG. And only current futures contracts are provided. Whereas with Sierra Chart provided data feeds, you will have access to 10+ years of reliable high-speed delivered tick by tick data. Once again we do not advise using CQG historical data and it will not work well with Sierra Chart. And we also provide no technical help or support for any CQG provided historical data or real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-30 20:51:04
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| [2021-01-04 12:02:00] |
| User58008 - Posts: 32 |
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OK, I understand this. I have read the given instructions but could you explain to me how will I be able to get to my Dorman account when changing Date/trade service settings to SC Data route? Right now I am connected through CQG web api and I fill in the credentials given to my trading account, so that I can make real-time orders through Sierra, see Trading account balance and more... how can I do this with subscribing Denali and changing the Date/trade service settings? Lukáš |
| [2021-01-04 17:00:59] |
| John - SC Support - Posts: 41827 |
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Dorman supports the Sierra Chart Order Routing Service. So if you want to change completely to the Sierra Chart Order Routing Service, then you will first want to let Dorman know that you are going to be making this change and then follow the Setup Instructions for the Sierra Chart Order Routing Service here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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