Support Board
Date/Time: Tue, 16 Sep 2025 04:31:34 +0000
Accessing Live data
View Count: 573
| [2020-12-30 15:11:17] |
| User167777 - Posts: 1 |
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Hello I have just activated denali live data feed but I can't seem to figure out how to access the live data. All I can find is delayed? Thank you Josh |
| [2020-12-30 16:33:41] |
| John - SC Support - Posts: 41827 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees You also need to complete the Denali Exchange Data Feed Agreements found on this page: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Since you are wanting to activate a Non-Professional exchange, you need to have a trading account (as described above). And you need to then enter the information for that trading account in the Uniform Subscriber Agreement. Otherwise, you cannot qualify as a non-professional and you would need to pay for the Professional exchanges. There is also this solution to create an account to qualify as a Non-Professional: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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