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Direct MessagesDate/Time: Sun, 05 May 2024 10:53:39 +0000
TICK CHARTS not working
View Count: 479
| [2020-12-30 00:33:13] |
| User509820 - Posts: 69 |
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Hi, I signed on today my tick charts arent working. They are showing 1 min charts instead. I didnt change any settings, even updated the latest version. Any suggestions?
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| [2020-12-30 01:02:57] |
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Re-download the data for the last 5 calendar days in the chart following the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart You should be getting tick by tick historical data. Also be aware of the changes documented here: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-30 01:03:15
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| [2020-12-30 05:07:58] |
| User542430 - Posts: 50 |
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I have run into this problem before where when you set a chart to 1 Tick, it will immediately change to something else. I have found that duplicating the chart and deleting the old one sometimes fixes it. I have also found that if you are referencing the tick chart on another chart, that the reference study can cause this. You could try deleting the reference study and see if that was the source of the problem.
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| [2020-12-30 07:48:40] |
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Regarding what is described in post #3, refer to: Unable to Change the Bar Time Period for Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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