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Direct MessagesDate/Time: Sun, 05 May 2024 13:04:49 +0000
SC/Denali questions
View Count: 1552
| [2020-12-22 16:12:51] |
| franmadrid - Posts: 24 |
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Hi several questions. 1.- I have a SC software from SC direclty , can I subscribe to Denali from AMPfuture and billing over my funds in ampfuture? 2.- Can I use Denali in my 2 license of SC at the sametime in dos diferents IPS? 3.- If I subscribe Denali tomorow for example , when will be the charge date ? 4.- Can I use Denali in one of my license and in the other use Interactive brokers data feed for stocks? 5.- How much is the cost to include in my Denali subscription live data for US stocks 6.- How many years is the historical for the Denali for ES (CME) thanks in advance |
| [2020-12-22 17:25:34] |
| John - SC Support - Posts: 31362 |
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1. No, it is not possible to just do the Denali Exchange Data Feed through AMP. If you want to have the data feed billed through AMP, then you would need to also have your Sierra Chart Usage Time billed through them. Note that it is possible to have the Order Routing Fees from the Sierra Chart Order Routing Service billed through AMP without having to change your setup. It's just the Data that is not setup for this. 2. Yes, you can have 2 installations of Sierra Chart accessing the Denali Exchange Data Feed at the same time. To do this, you will have to pay the Exchange Fee a second time. Refer to the information here: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously 3. Since this would be your first time signing up, you would get the Denali Exchange Data Feed and whatever exchanges you activate for free for the remainder of this month. You would then be charged on January 1, 2021 for the full amount of the Data Feed and the Exchange Fees for the month of January. 4. We assume that you are really referring to the Sierra Chart Order Routing Service in one installation of Sierra Chart and using Interactive Brokers in another. This is not a problem. Refer to: Using Multiple Data and Trading Services at the Same Time 5. To get Real-Time U.S. Stock data you would need to use the Sierra Chart Exchange Data Feed. Refer to the information here: Sierra Chart Exchange Data Feed Also refer to this page that explains the difference between the Denali Exchange Data Feed and the Sierra Chart Exchange Data Feed: Real-Time Exchange Data Feeds Available From Sierra Chart 6. Refer to the information here: Sierra Chart Historical Data Service: What is Included For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-23 03:55:09
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| [2020-12-23 03:35:14] |
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1. We really do not recommend paying through AMP. We do not prefer that option. You really should pay for the data feed directly to Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-23 08:13:08] |
| franmadrid - Posts: 24 |
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Ok, if I move from CQG to Denali , can I use in the same pc Denali also at the same time for SC and other platform like Invertor-RT or Ninja .. that's important. Actually I use with CQG.
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| [2020-12-23 09:31:21] |
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Do you mean use the Denali data feed for market data for those other programs ?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-23 09:34:41] |
| franmadrid - Posts: 24 |
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Yes, at the same time in the same PC
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| [2020-12-24 06:10:32] |
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The Denali Exchange Data Feed can only be used with Sierra Chart. Documentation for it is here: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-24 07:37:38] |
| User790381 - Posts: 9 |
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Why is sierra chart package 3 free as a platform with AMP but if I get it direct with sierra and not thru AMP it appears to cost me 26 dollars per month for package 3? I am looking at getting the Denali feed with SC TT order routing for 20.00 month and .10 per contract side for TT routing and the free version of sierra charts package 3. If I went direct with sierra it appears I would be paying 26 + 20 + .10 per side for TT routing the same thing offered by AMP for $20.00 + .10 TT per side. Is there a difference in package 3 offered directly from Sierra for 26 dollars as opposed to tge free version of package 3 offered by AMP? Are there advantages to getting package 3 directly from sierra as opposed to getting package 3 thru AMP? Thanks for an explanation! |
| [2020-12-28 17:44:19] |
| SC Support - Posts: 1797 |
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Hi User790381, do you have time for a quick phone call to speak about those questions?
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| [2020-12-28 18:05:12] |
| franmadrid - Posts: 24 |
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hi, how many deph levels have Denali for the ES?
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| [2020-12-28 18:10:27] |
| SC Support - Posts: 1797 |
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Hi franmadrid, you can read about that in the documentation below - "the default which is all available market depth levels" Controlling Number of Market Depth Levels Real-Time Exchange Data Feeds Available From Sierra Chart: Controlling Number of Market Depth Levels |
| [2020-12-28 18:24:26] |
| User790381 - Posts: 9 |
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Yes I can call. What is the number and whom do I speak with?
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| [2020-12-28 18:26:21] |
| SC Support - Posts: 1797 |
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Hi User790381, we sent you an email to set up a time.
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| [2020-12-28 18:59:51] |
| User459170 - Posts: 262 |
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For those of us who dont use market depth, etc. is there some simpler data available? Thanks.
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| [2020-12-28 19:22:01] |
| John - SC Support - Posts: 31362 |
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WRT Post #14: For those of us who dont use market depth, etc. is there some simpler data available? Thanks.
If you are referring to the CME Data, then yes, you can get the data without the Market Depth and pay a lot less. The Full CME Group without Market Depth has an exchange fee of just $3.25 USD per month. But, you still need to pay for the Data Feed itself. Refer to the information here: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-29 05:45:41] |
| User790381 - Posts: 9 |
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Still waiting on that email to set up a time to call and I need a number to call.Thanks!
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| [2020-12-29 16:08:24] |
| SC Support - Posts: 1797 |
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Hi there, we sent the email yesterday and we see you responded yesterday, you should have the UK phone number to call now.
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| [2020-12-29 16:28:44] |
| User790381 - Posts: 9 |
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Do you have a USA number. I am in the USA.
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| [2020-12-29 16:53:57] |
| SC Support - Posts: 1797 |
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Yes, we sent you one.
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| [2020-12-29 17:37:09] |
| User790381 - Posts: 9 |
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I have some questions. Say I have 4 funded brokerages accounts. We will call the #1 #2 #3 and #4 which is AMP. #1 clears thru transact #2 clears thru dorman #3 clears through Gain #4 (AMP) told me they clear thru GH financials AMP gives sierra chart package 3 free. But..... Lets say instead I open a direct account with Sierra and opt for package 5, the denali data feed, and the TT routing. 1) can I swap back and forth between the 4 brokerages using the same instance of sierra 5 or do I have to open a separate instance for each of the 4 brokerages and configure sierra forces each one? 2) will I have to pay for Denali, sierra, TT 4 times each month? 3) what about the exchange fees and TT fees for just CME? Are they paid 4 times or just once per month and to WHOM are they paid sierra or each brokerage?I think they are around 12 dollars month for just CME and TT I want to use just sierra chart as my platform instead of a different platform for each brokerage. But are the each and all the fees gonna be cuadrupled? Thanks! |
| [2020-12-29 18:08:41] |
| SC Support - Posts: 1797 |
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Please ask these questions on your phone call. Thank you
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