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my entire set up is gone when I updated to the 2206 version

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[2020-12-02 12:23:58] #1 [Go To First Post]
User797603 - Posts: 29
When I opened my Sierra this morning, it said that I needed to update to the newer version. After I did this, my entire set up is changed. The Mbox indicators that I purchased are not there and are saying "this advanced custom study needs to be recompiled to be used with his version: 2206. All my colors are different, all my right-click short cuts are gone, What happeed. How am i going to trade this morning? I tried installing the previous version from the help menu praying to god that it would bring my old set up back and that didn't work either. I have put months and soo many hours of work setting up my layout for my style of trading and in an instant, it's all gone. I need help asap or I won't be able to trade Brad Froelich


what is should look like.jpg / V - Attached On 2020-12-02 12:23:12 UTC - Size: 265.1 KB - 220 views what happened.png / V - Attached On 2020-12-02 12:23:19 UTC - Size: 300.08 KB - 170 views

[2020-12-02 14:51:42] #2 [Go To First Post]
John - SC Support - Posts: 30953
First, with regards to the Mbox indicators, you need to talk to the developer of those studies and let them know that they need to update their studies due to changes that have been made going back to version 2155. You will find the information related to this in the first bullet-point here: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2156 Second, with regards to your setup, you need to go to a Backup file of your configuration. The instructions to do this are found here: Restoring Backup Global Configuration File If some of your colors are chart specific, then you may also need to restore a backup chartbook. Refer to the information here for how to restore a backup chartbook: Chartbooks (Workspaces): Accessing a Backup Chartbook File And finally, make sure you have enough drive space on your system. It's possible that what has occurred was due to being out of drive space. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-03 11:20:13

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