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Date/Time: Thu, 25 Apr 2024 11:20:36 +0000



Question about pricing (denali)

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[2020-11-29 21:33:45]
User213487 - Posts: 3
Hello there I wanted to access Sierra for charging only and wanted the advance features so I'm guessing that would be Stage 5?
About the Denali feed as well I was looking for (non pro) CME data alongside it would that cost me $39 in total?
[2020-11-30 06:23:52]
Sierra Chart Engineering - Posts: 104368
You would need the Sierra Chart Advanced Service Package. Payment instructions:
Follow these instructions to add usage time to your Sierra Chart account:

1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu.

You can also go to this page in your browser:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

Login with your Sierra Chart Account Name and Password.

2. Choose the particular Service Package that you want to automatically renew and press the "Update" button.

3. Add sufficient credit to your Services Balance using any of the available payment options:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

For further information, refer to:
Sierra Chart Purchase and License Information: Renewing Access

For CME data you would need to use the Denali Exchange Data Feed:
Denali Exchange Data Feed

Be sure to read through the documentation on that page carefully to make sure you understand what is needed for nonprofessional exchange fees.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-11-30 09:48:24]
User213487 - Posts: 3
So I do have a nom professional live account with Rithmic can I link that with Sierra and would I still have to pay the exchange fees??
[2020-11-30 18:09:21]
John - SC Support - Posts: 31098
If you have an account with Rithmic, then you can use that to validate your trading account in order to qualify as a Non-Professional and pay the Non-Professional exchange fees.

Just be aware that we have ended technical support for Rithmic and it is possible that we will end any support for Rithmic in the coming months. So we instead recommend using the Sierra Chart services, such as the Easy Solution to CME Funded Trading Requirement:
Easy Solution to CME Funded Trading Account Requirement

Also, if you have not already updated your Sierra Chart Rithmic Bridge files, then you will need to do that. Refer to the information here:
Rithmic Bridge Files
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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