Support Board
Date/Time: Fri, 04 Jul 2025 00:14:31 +0000
NASDAQ 100 Cash Index Data
View Count: 1040
| [2020-11-24 19:14:39] |
| JYohan - Posts: 25 |
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Hey there, I recently added Amp Futures CQG cash Index data to my account. I get the index data just fine but nasdaq total volume and tick index do not come through. More specifically, X.US.NDX works well but X.US.NTV and X.US.NASTIC give a "symbol unknown to the server" error. I also tried just ^NASTIC but nothing. I called ampfutures and they confirmed that all the proper data is being sent on their end. Here's the most updated index symbol list, they sent me a few hours ago. https://www.ampfutures.com/trading-info/cqg-supported-indexes/ Also, the index data does not seem to update by the millisecond, it always updates at 1 second or greater; whereas, the e-mini updates by the millisecond. Is this normal for cash indices or is the provider just slower on this 1 symbol? Any help is greatly appreciated. |
| [2020-11-25 14:31:43] |
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This is not within the scope of our support. We do not provide any support at all for this area of market data from CQG. We do have various indexes available through this data feed: Sierra Chart Real Time and Historical Forex and CFD Data Service We also have market statistics: Sierra Chart Market Statistics And we are also going to be offering a NASDAQ global indexes data feed which covers all of the common indexes and more. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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