Support Board
Date/Time: Mon, 18 Jan 2021 01:42:31 +0000
NASDAQ 100 Cash Index Data
[2020-11-24 19:14:39] |
JYohan - Posts: 23 | Ending Date: 2021-01-31 |
Hey there, I recently added Amp Futures CQG cash Index data to my account. I get the index data just fine but nasdaq total volume and tick index do not come through. More specifically, X.US.NDX works well but X.US.NTV and X.US.NASTIC give a "symbol unknown to the server" error. I also tried just ^NASTIC but nothing. I called ampfutures and they confirmed that all the proper data is being sent on their end. Here's the most updated index symbol list, they sent me a few hours ago. https://www.ampfutures.com/trading-info/cqg-supported-indexes/ Also, the index data does not seem to update by the millisecond, it always updates at 1 second or greater; whereas, the e-mini updates by the millisecond. Is this normal for cash indices or is the provider just slower on this 1 symbol? Any help is greatly appreciated. |
[2020-11-25 14:31:43] |
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This is not within the scope of our support. We do not provide any support at all for this area of market data from CQG. We do have various indexes available through this data feed: https://www.sierrachart.com/index.php?page=doc/SCRealTimeFOREX.php We also have market statistics: https://www.sierrachart.com/index.php?page=doc/SCMarketStatistics.php And we are also going to be offering a NASDAQ global indexes data feed which covers all of the common indexes and more. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you. |
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