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Date/Time: Tue, 14 May 2024 23:54:12 +0000

How to Post a Message for Support

I need help

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[2020-11-05 12:51:01] #1 [Go To First Post]
User357777 - Posts: 1
I have just made a AMP futures account and want it linked to this platform so I can access live data. however its given me a new account when I already have one and its saying I don't have a subscription but I have level 5 subscription I want to get back to trading ASAP however this is made much more complex than it actually should be. I would like some assistance in setting it up before this weekend as its taken over 10 days to get to the stage at where I'm at now.

[2020-11-05 14:40:42] #2 [Go To First Post]
John - SC Support - Posts: 31627
Are you going to be paying for Sierra Chart through AMP or are you going to pay for it directly with us? If you are going to pay for it through AMP, then it would be easiest to move to the new account that they created for you. If you are going to continue to pay for Sierra Chart directly to us, then it would be easiest to keep your old account. If you are going to keep your old account, then you need to let AMP know that you are going to be using that account. ------ Once you have decided on which account to use, you then need to follow the appropriate instructions in order to setup Sierra Chart with the particular trading service you will be using through AMP. If you are using CQG, then you will follow the Setup Instructions found here: CQG Trading Platform Service: Setup Instructions If you will be using the Sierra Chart Order Routing Service, then follow the Setup Instructions found here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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