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Date/Time: Wed, 15 May 2024 23:29:02 +0000

How to Post a Message for Support

Just added the SC Order Routing (TT) -- I have not gotten my Real Time Data to work.

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[2020-11-04 20:15:59] #1 [Go To First Post]
User956379 - Posts: 22
Ladies and gentlemen, my account has recently been activated. Every time I start Sierra, I have the problem that I'm connected to the data feed, but I don't get live data. Only after disconnecting and reconnecting the connection do I get the live data. This applies to both the "SC Futures Order Routing/Data" and "SC Data All Services". Can you help me? (1) I have tried: "File >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds is enabled." -- "Allow Support for Sierra Chart Data Feeds" is enabled (2) Also I am using just a single system

[2020-11-04 20:27:27] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Tell us the symbol of the chart that is not in real-time. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-04 20:36:17] #3 [Go To First Post]
User956379 - Posts: 22
Software version: 2191 64-bit \| 2020-11-04 15:33:05.542 Primary Thread ID: 16312 \| 2020-11-04 15:33:05.542 Usage end date: 2021-10-28 \| 2020-11-04 15:33:05.542 Enabled for: Advanced Features 2. \| 2020-11-04 15:33:05.542 Enabled for: Sierra Chart Historical Data Service. \| 2020-11-04 15:33:05.542 Enabled for: Denali Real-Time Exchange Data Feed. \| 2020-11-04 15:33:05.542 Enabled for: Delayed Denali Real-Time Exchange Data Feed. \| 2020-11-04 15:33:05.542 Enabled for exchange2: CME \| 2020-11-04 15:33:05.542 Allow Support for Sierra Chart Data Feeds is enabled. \| 2020-11-04 15:33:05.542 Current selected Data/Trading service: SC Futures Order Routing/Data \| 2020-11-04 15:33:05.542 Custom symbol settings values: enabled \| 2020-11-04 15:33:05.542 Chart Update Interval: 500 \| 2020-11-04 15:33:05.542 Intraday Data Storage Time Unit: 0 \| 2020-11-04 15:33:05.542 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2020-11-04 15:33:05.542 2020-11-04 20:33:05 Local computer time in UTC \| 2020-11-04 15:33:05.542 2020-11-04 15:33:05 Local computer time in SC Time Zone \| 2020-11-04 15:33:05.542 2020-11-04 18:40:45 Server time in UTC \| 2020-11-04 15:33:05.542 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2020-11-04 15:33:05.542 Program path: C:\SierraChart\ \| 2020-11-04 15:33:05.542 Data Files path: C:\SierraChart\Data\ \| 2020-11-04 15:33:05.542 OS Version Number: 10.0 \| 2020-11-04 15:33:05.542 Locale Setting: C \| 2020-11-04 15:33:05.542 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll \| 2020-11-04 15:33:05.543 Allowed protected custom studies: \| 2020-11-04 15:33:05.543 File >> Disconnect selected. \| 2020-11-04 15:33:30.406 SC Futures Order Routing/Data \| Waiting for socket receive thread to end \| 2020-11-04 15:33:30.408 DTC Client socket (5) \| CloseSocket call. \| 2020-11-04 15:33:30.408 DTC Client socket (5) \| 0 bytes remaining in receive buffer when socket closed. \| 2020-11-04 15:33:30.408 DTC Client socket (5) \| Max send buffers used during socket life: 4 \| 2020-11-04 15:33:30.408 DTC Client socket (5) \| Max send buffer size during socket life: 1525 \| 2020-11-04 15:33:30.408 DTC Client socket (5) \| Shutdown started. Waiting for graceful close. \| 2020-11-04 15:33:30.408 SC Data - All Services \| Waiting for socket receive thread to end \| 2020-11-04 15:33:30.411 DTC Client socket (7) \| CloseSocket call. \| 2020-11-04 15:33:30.411 DTC Client socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2020-11-04 15:33:30.411 DTC Client socket (7) \| Max send buffers used during socket life: 3 \| 2020-11-04 15:33:30.411 DTC Client socket (7) \| Max send buffer size during socket life: 1160 \| 2020-11-04 15:33:30.411 SC Data - All Services \| Disconnected from the server. \| 2020-11-04 15:33:30.411 SC DTC Delayed Exchange Data \| Waiting for socket receive thread to end \| 2020-11-04 15:33:30.411 DTC Client socket (7) \| Shutdown started. Waiting for graceful close. \| 2020-11-04 15:33:30.411 DTC Client socket (8) \| CloseSocket call. \| 2020-11-04 15:33:30.411 DTC Client socket (8) \| 0 bytes remaining in receive buffer when socket closed. \| 2020-11-04 15:33:30.411 DTC Client socket (8) \| Max send buffers used during socket life: 4 \| 2020-11-04 15:33:30.411 DTC Client socket (8) \| Max send buffer size during socket life: 1626 \| 2020-11-04 15:33:30.411 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-11-04 15:33:30.411 SC Futures Order Routing/Data \| Disconnected. \| 2020-11-04 15:33:30.411 DTC Client socket (8) \| Shutdown started. Waiting for graceful close. \| 2020-11-04 15:33:30.411 DTC Client socket (5) \| Socket gracefully closed by remote side. \| 2020-11-04 15:33:30.678 DTC Client socket (5) \| Closed. \| 2020-11-04 15:33:30.678 SC Futures Order Routing/Data \| Connecting to the server futurestrading2.sierracharts.com. Port 11098 \| 2020-11-04 15:33:35.189 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2020-11-04 15:33:35.230 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2020-11-04 15:33:35.230 DTC Client socket (1) \| Connecting to IP: 208.185.224.129. \| 2020-11-04 15:33:35.230 SC Futures Order Routing/Data \| Network connection to server complete. \| 2020-11-04 15:33:35.534 SC Futures Order Routing/Data \| Starting socket receive thread. \| 2020-11-04 15:33:35.534 SC Futures Order Routing/Data \| Sending encoding request to server: Binary VLS. Compression: none \| 2020-11-04 15:33:35.534 SC Futures Order Routing/Data \| Setting DTC encoding to Binary VLS \| 2020-11-04 15:33:36.357 SC Futures Order Routing/Data \| Sending logon request message. \| 2020-11-04 15:33:36.357 SC Futures Order Routing/Data \| Received logon response. \| 2020-11-04 15:33:36.638 SC Futures Order Routing/Data \| Server Name: SC DTC Server. \| 2020-11-04 15:33:36.638 SC Futures Order Routing/Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-11-04 15:33:36.638 SC Futures Order Routing/Data \| Successfully connected. Connected to SC DTC Protocol server. Service=trading_technologies.trading\|SymbolSettings=trading_technologies_v2.trading. \| 2020-11-04 15:33:36.638 SC Futures Order Routing/Data \| Trading is supported. \| 2020-11-04 15:33:36.638 SC Futures Order Routing/Data \| Order cancel and replace is supported. \| 2020-11-04 15:33:36.638 SC Futures Order Routing/Data \| OCO Orders supported. \| 2020-11-04 15:33:36.638 SC Futures Order Routing/Data \| Bracket Orders supported. \| 2020-11-04 15:33:36.638 SC Futures Order Routing/Data \| Connected to server complete. \| 2020-11-04 15:33:36.638 Triggering next historical data download in queue. \| 2020-11-04 15:33:36.639 Triggering next historical data download in queue. \| 2020-11-04 15:33:36.639 Triggering next historical data download in queue. \| 2020-11-04 15:33:36.639 Triggering next historical data download in queue. \| 2020-11-04 15:33:36.639 Triggering next historical data download in queue. \| 2020-11-04 15:33:36.639 Updated verified funded futures trading account ending date to: 2020-12-04 20:33:37 \| 2020-11-04 15:33:36.640 Mapping ESZ20_FUT_CME to ESZ20. Service code: cme \| 2020-11-04 15:33:36.762 SC Data - All Services \| Starting real-time market data updates for: ESZ20_FUT_CME (ESZ20). ID: 1 Service code: cme \| 2020-11-04 15:33:36.762 SC Data - All Services \| Connecting to the server ds21.sierracharts.com. Port 10048 \| 2020-11-04 15:33:36.762 SC Data - All Services \| Requesting security definition data for: ESZ20_FUT_CME (ESZ20). ID: 1 \| 2020-11-04 15:33:36.763 DTC Client socket (2) \| Creating socket. \| 2020-11-04 15:33:36.763 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2020-11-04 15:33:36.763 DTC Client socket (2) \| Connecting to IP: 216.1.90.129. \| 2020-11-04 15:33:36.763 Added historical Intraday data request for ESZ20_FUT_CME to the queue. \| 2020-11-04 15:33:36.763 Intraday data recording state for symbol ESZ20_FUT_CME is set to download 'Pending'. \| 2020-11-04 15:33:36.763 Triggering next historical data download in queue. \| 2020-11-04 15:33:36.763 Delaying start of download for ESZ20_FUT_CME \| 2020-11-04 15:33:36.796 Mapping GCZ20_FUT_COMEX to GCZ20. Service code: comex \| 2020-11-04 15:33:36.924 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: GCZ20_FUT_COMEX (GCZ20). ID: 2 Service code: comex \| 2020-11-04 15:33:36.924 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10044 \| 2020-11-04 15:33:36.924 SC DTC Delayed Exchange Data \| Requesting security definition data for: GCZ20_FUT_COMEX (GCZ20). ID: 2 \| 2020-11-04 15:33:36.924 Mapping ZNZ20_FUT_CBOT to ZNZ20. Service code: cbot \| 2020-11-04 15:33:36.924 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ZNZ20_FUT_CBOT (ZNZ20). ID: 3 Service code: cbot \| 2020-11-04 15:33:36.924 SC DTC Delayed Exchange Data \| Requesting security definition data for: ZNZ20_FUT_CBOT (ZNZ20). ID: 3 \| 2020-11-04 15:33:36.924 Mapping CLZ20_FUT_NYMEX to CLZ20. Service code: nymex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: CLZ20_FUT_NYMEX (CLZ20). ID: 4 Service code: nymex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Requesting security definition data for: CLZ20_FUT_NYMEX (CLZ20). ID: 4 \| 2020-11-04 15:33:36.925 Mapping 6CZ20_FUT_CME to 6CZ20. Service code: cme \| 2020-11-04 15:33:36.925 SC Data - All Services \| Starting real-time market data updates for: 6CZ20_FUT_CME (6CZ20). ID: 5 Service code: cme \| 2020-11-04 15:33:36.925 SC Data - All Services \| Requesting security definition data for: 6CZ20_FUT_CME (6CZ20). ID: 5 \| 2020-11-04 15:33:36.925 SC Futures Order Routing/Data \| Starting real-time market data updates for: FESXZ20_FUT_Eurex. ID: 6 \| 2020-11-04 15:33:36.925 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: FESXZ20_FUT_Eurex \| 2020-11-04 15:33:36.925 SC Futures Order Routing/Data \| Requesting security definition data for: FESXZ20_FUT_Eurex. ID: 6 \| 2020-11-04 15:33:36.925 DTC Client socket (3) \| Creating socket. \| 2020-11-04 15:33:36.925 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2020-11-04 15:33:36.925 DTC Client socket (3) \| Connecting to IP: 216.1.90.130. \| 2020-11-04 15:33:36.925 SC Futures Order Routing/Data \| Starting real-time market data updates for: FGBLZ20_FUT_Eurex. ID: 7 \| 2020-11-04 15:33:36.925 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: FGBLZ20_FUT_Eurex \| 2020-11-04 15:33:36.925 SC Futures Order Routing/Data \| Requesting security definition data for: FGBLZ20_FUT_Eurex. ID: 7 \| 2020-11-04 15:33:36.925 Mapping 6EZ20_FUT_CME to 6EZ20. Service code: cme \| 2020-11-04 15:33:36.925 SC Data - All Services \| Starting real-time market data updates for: 6EZ20_FUT_CME (6EZ20). ID: 8 Service code: cme \| 2020-11-04 15:33:36.925 SC Data - All Services \| Requesting security definition data for: 6EZ20_FUT_CME (6EZ20). ID: 8 \| 2020-11-04 15:33:36.925 Mapping 6BZ20_FUT_CME to 6BZ20. Service code: cme \| 2020-11-04 15:33:36.925 SC Data - All Services \| Starting real-time market data updates for: 6BZ20_FUT_CME (6BZ20). ID: 9 Service code: cme \| 2020-11-04 15:33:36.925 SC Data - All Services \| Requesting security definition data for: 6BZ20_FUT_CME (6BZ20). ID: 9 \| 2020-11-04 15:33:36.925 Mapping SIZ20_FUT_COMEX to SIZ20. Service code: comex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: SIZ20_FUT_COMEX (SIZ20). ID: 10 Service code: comex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Requesting security definition data for: SIZ20_FUT_COMEX (SIZ20). ID: 10 \| 2020-11-04 15:33:36.925 Mapping PLF21_FUT_NYMEX to PLF21. Service code: nymex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: PLF21_FUT_NYMEX (PLF21). ID: 11 Service code: nymex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Requesting security definition data for: PLF21_FUT_NYMEX (PLF21). ID: 11 \| 2020-11-04 15:33:36.925 Mapping PAZ20_FUT_NYMEX to PAZ20. Service code: nymex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: PAZ20_FUT_NYMEX (PAZ20). ID: 12 Service code: nymex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Requesting security definition data for: PAZ20_FUT_NYMEX (PAZ20). ID: 12 \| 2020-11-04 15:33:36.925 Mapping HGZ20_FUT_COMEX to HGZ20. Service code: comex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: HGZ20_FUT_COMEX (HGZ20). ID: 13 Service code: comex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Requesting security definition data for: HGZ20_FUT_COMEX (HGZ20). ID: 13 \| 2020-11-04 15:33:36.925 Mapping RBZ20_FUT_NYMEX to RBZ20. Service code: nymex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: RBZ20_FUT_NYMEX (RBZ20). ID: 14 Service code: nymex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Requesting security definition data for: RBZ20_FUT_NYMEX (RBZ20). ID: 14 \| 2020-11-04 15:33:36.925 Mapping NGZ20_FUT_NYMEX to NGZ20. Service code: nymex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: NGZ20_FUT_NYMEX (NGZ20). ID: 15 Service code: nymex \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Requesting security definition data for: NGZ20_FUT_NYMEX (NGZ20). ID: 15 \| 2020-11-04 15:33:36.925 SC Futures Order Routing/Data \| Starting real-time market data updates for: BRNF21_FUT_ICE. ID: 16 \| 2020-11-04 15:33:36.925 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: BRNF21_FUT_ICE \| 2020-11-04 15:33:36.925 SC Futures Order Routing/Data \| Requesting security definition data for: BRNF21_FUT_ICE. ID: 16 \| 2020-11-04 15:33:36.925 Mapping ZCZ20_FUT_CBOT to ZCZ20. Service code: cbot \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ZCZ20_FUT_CBOT (ZCZ20). ID: 17 Service code: cbot \| 2020-11-04 15:33:36.925 SC DTC Delayed Exchange Data \| Requesting security definition data for: ZCZ20_FUT_CBOT (ZCZ20). ID: 17 \| 2020-11-04 15:33:36.925 Mapping ZWZ20_FUT_CBOT to ZWZ20. Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ZWZ20_FUT_CBOT (ZWZ20). ID: 18 Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Requesting security definition data for: ZWZ20_FUT_CBOT (ZWZ20). ID: 18 \| 2020-11-04 15:33:36.926 Mapping ZRF21_FUT_CBOT to ZRF21. Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ZRF21_FUT_CBOT (ZRF21). ID: 19 Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Requesting security definition data for: ZRF21_FUT_CBOT (ZRF21). ID: 19 \| 2020-11-04 15:33:36.926 Mapping ZOZ20_FUT_CBOT to ZOZ20. Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ZOZ20_FUT_CBOT (ZOZ20). ID: 20 Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Requesting security definition data for: ZOZ20_FUT_CBOT (ZOZ20). ID: 20 \| 2020-11-04 15:33:36.926 Mapping ZSF21_FUT_CBOT to ZSF21. Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ZSF21_FUT_CBOT (ZSF21). ID: 21 Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Requesting security definition data for: ZSF21_FUT_CBOT (ZSF21). ID: 21 \| 2020-11-04 15:33:36.926 Mapping ZMZ20_FUT_CBOT to ZMZ20. Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ZMZ20_FUT_CBOT (ZMZ20). ID: 22 Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Requesting security definition data for: ZMZ20_FUT_CBOT (ZMZ20). ID: 22 \| 2020-11-04 15:33:36.926 Mapping ZLZ20_FUT_CBOT to ZLZ20. Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ZLZ20_FUT_CBOT (ZLZ20). ID: 23 Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Requesting security definition data for: ZLZ20_FUT_CBOT (ZLZ20). ID: 23 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Starting real-time market data updates for: DLZ20. ID: 24 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: DLZ20 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Requesting security definition data for: DLZ20. ID: 24 \| 2020-11-04 15:33:36.926 Mapping KEZ20_FUT_CBOT to KEZ20. Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: KEZ20_FUT_CBOT (KEZ20). ID: 25 Service code: cbot \| 2020-11-04 15:33:36.926 SC DTC Delayed Exchange Data \| Requesting security definition data for: KEZ20_FUT_CBOT (KEZ20). ID: 25 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Starting real-time market data updates for: CCZ20_FUT_ICE. ID: 26 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: CCZ20_FUT_ICE \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Requesting security definition data for: CCZ20_FUT_ICE. ID: 26 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Starting real-time market data updates for: CTZ20_FUT_ICE. ID: 27 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: CTZ20_FUT_ICE \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Requesting security definition data for: CTZ20_FUT_ICE. ID: 27 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Starting real-time market data updates for: OJF21_FUT_ICE. ID: 28 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: OJF21_FUT_ICE \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Requesting security definition data for: OJF21_FUT_ICE. ID: 28 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Starting real-time market data updates for: KCZ20_FUT_ICE. ID: 29 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: KCZ20_FUT_ICE \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Requesting security definition data for: KCZ20_FUT_ICE. ID: 29 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Starting real-time market data updates for: SBH21_FUT_ICE. ID: 30 \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: SBH21_FUT_ICE \| 2020-11-04 15:33:36.926 SC Futures Order Routing/Data \| Requesting security definition data for: SBH21_FUT_ICE. ID: 30 \| 2020-11-04 15:33:36.926 Mapping LBSF21_FUT_CME to LBSF21. Service code: cme \| 2020-11-04 15:33:36.926 SC Data - All Services \| Starting real-time market data updates for: LBSF21_FUT_CME (LBSF21). ID: 31 Service code: cme \| 2020-11-04 15:33:36.926 SC Data - All Services \| Requesting security definition data for: LBSF21_FUT_CME (LBSF21). ID: 31 \| 2020-11-04 15:33:36.926 Mapping LEQ21_FUT_CME to LEQ21. Service code: cme \| 2020-11-04 15:33:36.926 SC Data - All Services \| Starting real-time market data updates for: LEQ21_FUT_CME (LEQ21). ID: 32 Service code: cme \| 2020-11-04 15:33:36.927 SC Data - All Services \| Requesting security definition data for: LEQ21_FUT_CME (LEQ21). ID: 32 \| 2020-11-04 15:33:36.927 Mapping GFF21_FUT_CME to GFF21. Service code: cme \| 2020-11-04 15:33:36.927 SC Data - All Services \| Starting real-time market data updates for: GFF21_FUT_CME (GFF21). ID: 33 Service code: cme \| 2020-11-04 15:33:36.927 SC Data - All Services \| Requesting security definition data for: GFF21_FUT_CME (GFF21). ID: 33 \| 2020-11-04 15:33:36.927 Mapping HEZ20_FUT_CME to HEZ20. Service code: cme \| 2020-11-04 15:33:36.927 SC Data - All Services \| Starting real-time market data updates for: HEZ20_FUT_CME (HEZ20). ID: 34 Service code: cme \| 2020-11-04 15:33:36.927 SC Data - All Services \| Requesting security definition data for: HEZ20_FUT_CME (HEZ20). ID: 34 \| 2020-11-04 15:33:36.927 Mapping NKDZ20_FUT_CME to NKDZ20. Service code: cme \| 2020-11-04 15:33:36.927 SC Data - All Services \| Starting real-time market data updates for: NKDZ20_FUT_CME (NKDZ20). ID: 35 Service code: cme \| 2020-11-04 15:33:36.927 SC Data - All Services \| Requesting security definition data for: NKDZ20_FUT_CME (NKDZ20). ID: 35 \| 2020-11-04 15:33:36.927 Mapping NQZ20_FUT_CME to NQZ20. Service code: cme \| 2020-11-04 15:33:36.927 SC Data - All Services \| Starting real-time market data updates for: NQZ20_FUT_CME (NQZ20). ID: 36 Service code: cme \| 2020-11-04 15:33:36.927 SC Data - All Services \| Requesting security definition data for: NQZ20_FUT_CME (NQZ20). ID: 36 \| 2020-11-04 15:33:36.927 Mapping YMZ20_FUT_CBOT to YMZ20. Service code: cbot \| 2020-11-04 15:33:36.927 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: YMZ20_FUT_CBOT (YMZ20). ID: 37 Service code: cbot \| 2020-11-04 15:33:36.927 SC DTC Delayed Exchange Data \| Requesting security definition data for: YMZ20_FUT_CBOT (YMZ20). ID: 37 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Starting real-time market data updates for: FDAXZ20_FUT_Eurex. ID: 38 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: FDAXZ20_FUT_Eurex \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Requesting security definition data for: FDAXZ20_FUT_Eurex. ID: 38 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Starting real-time market data updates for: F2MXZ20-EUREX. ID: 39 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: F2MXZ20-EUREX \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Requesting security definition data for: F2MXZ20-EUREX. ID: 39 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Starting real-time market data updates for: FSMIZ20_FUT_Eurex. ID: 40 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: FSMIZ20_FUT_Eurex \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Requesting security definition data for: FSMIZ20_FUT_Eurex. ID: 40 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Starting real-time market data updates for: XZ20. ID: 41 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: XZ20 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Requesting security definition data for: XZ20. ID: 41 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Starting real-time market data updates for: VIX20. ID: 42 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: VIX20 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Requesting security definition data for: VIX20. ID: 42 \| 2020-11-04 15:33:36.927 Mapping UBZ20_FUT_CBOT to UBZ20. Service code: cbot \| 2020-11-04 15:33:36.927 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: UBZ20_FUT_CBOT (UBZ20). ID: 43 Service code: cbot \| 2020-11-04 15:33:36.927 SC DTC Delayed Exchange Data \| Requesting security definition data for: UBZ20_FUT_CBOT (UBZ20). ID: 43 \| 2020-11-04 15:33:36.927 Mapping ZBZ20_FUT_CBOT to ZBZ20. Service code: cbot \| 2020-11-04 15:33:36.927 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ZBZ20_FUT_CBOT (ZBZ20). ID: 44 Service code: cbot \| 2020-11-04 15:33:36.927 SC DTC Delayed Exchange Data \| Requesting security definition data for: ZBZ20_FUT_CBOT (ZBZ20). ID: 44 \| 2020-11-04 15:33:36.927 Mapping TNZ20_FUT_CBOT to TNZ20. Service code: cbot \| 2020-11-04 15:33:36.927 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: TNZ20_FUT_CBOT (TNZ20). ID: 45 Service code: cbot \| 2020-11-04 15:33:36.927 SC DTC Delayed Exchange Data \| Requesting security definition data for: TNZ20_FUT_CBOT (TNZ20). ID: 45 \| 2020-11-04 15:33:36.927 Mapping ZFZ20_FUT_CBOT to ZFZ20. Service code: cbot \| 2020-11-04 15:33:36.927 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ZFZ20_FUT_CBOT (ZFZ20). ID: 46 Service code: cbot \| 2020-11-04 15:33:36.927 SC DTC Delayed Exchange Data \| Requesting security definition data for: ZFZ20_FUT_CBOT (ZFZ20). ID: 46 \| 2020-11-04 15:33:36.927 SC Futures Order Routing/Data \| Starting real-time market data updates for: ZEZ20. ID: 47 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: ZEZ20 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Requesting security definition data for: ZEZ20. ID: 47 \| 2020-11-04 15:33:36.928 Mapping ZTZ20_FUT_CBOT to ZTZ20. Service code: cbot \| 2020-11-04 15:33:36.928 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ZTZ20_FUT_CBOT (ZTZ20). ID: 48 Service code: cbot \| 2020-11-04 15:33:36.928 SC DTC Delayed Exchange Data \| Requesting security definition data for: ZTZ20_FUT_CBOT (ZTZ20). ID: 48 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Starting real-time market data updates for: GZ20. ID: 49 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: GZ20 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Requesting security definition data for: GZ20. ID: 49 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Starting real-time market data updates for: FGBMZ20_FUT_Eurex. ID: 50 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: FGBMZ20_FUT_Eurex \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Requesting security definition data for: FGBMZ20_FUT_Eurex. ID: 50 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Starting real-time market data updates for: FGBSZ20_FUT_Eurex. ID: 51 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: FGBSZ20_FUT_Eurex \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Requesting security definition data for: FGBSZ20_FUT_Eurex. ID: 51 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Starting real-time market data updates for: FGBXZ20_FUT_Eurex. ID: 52 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: FGBXZ20_FUT_Eurex \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Requesting security definition data for: FGBXZ20_FUT_Eurex. ID: 52 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Starting real-time market data updates for: FBTPZ20_FUT_Eurex. ID: 53 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: FBTPZ20_FUT_Eurex \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Requesting security definition data for: FBTPZ20_FUT_Eurex. ID: 53 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Starting real-time market data updates for: FOATZ20_FUT_Eurex. ID: 54 \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: FOATZ20_FUT_Eurex \| 2020-11-04 15:33:36.928 SC Futures Order Routing/Data \| Requesting security definition data for: FOATZ20_FUT_Eurex. ID: 54 \| 2020-11-04 15:33:36.928 Mapping 6AZ20_FUT_CME to 6AZ20. Service code: cme \| 2020-11-04 15:33:36.928 SC Data - All Services \| Starting real-time market data updates for: 6AZ20_FUT_CME (6AZ20). ID: 55 Service code: cme \| 2020-11-04 15:33:36.928 SC Data - All Services \| Requesting security definition data for: 6AZ20_FUT_CME (6AZ20). ID: 55 \| 2020-11-04 15:33:36.928 Mapping 6LZ20_FUT_CME to 6LZ20. Service code: cme \| 2020-11-04 15:33:36.928 SC Data - All Services \| Starting real-time market data updates for: 6LZ20_FUT_CME (6LZ20). ID: 56 Service code: cme \| 2020-11-04 15:33:36.928 SC Data - All Services \| Requesting security definition data for: 6LZ20_FUT_CME (6LZ20). ID: 56 \| 2020-11-04 15:33:36.928 Mapping 6JZ20_FUT_CME to 6JZ20. Service code: cme \| 2020-11-04 15:33:36.929 SC Data - All Services \| Starting real-time market data updates for: 6JZ20_FUT_CME (6JZ20). ID: 57 Service code: cme \| 2020-11-04 15:33:36.929 SC Data - All Services \| Requesting security definition data for: 6JZ20_FUT_CME (6JZ20). ID: 57 \| 2020-11-04 15:33:36.929 Mapping 6MZ20_FUT_CME to 6MZ20. Service code: cme \| 2020-11-04 15:33:36.929 SC Data - All Services \| Starting real-time market data updates for: 6MZ20_FUT_CME (6MZ20). ID: 58 Service code: cme \| 2020-11-04 15:33:36.929 SC Data - All Services \| Requesting security definition data for: 6MZ20_FUT_CME (6MZ20). ID: 58 \| 2020-11-04 15:33:36.929 Mapping 6SZ20_FUT_CME to 6SZ20. Service code: cme \| 2020-11-04 15:33:36.929 SC Data - All Services \| Starting real-time market data updates for: 6SZ20_FUT_CME (6SZ20). ID: 59 Service code: cme \| 2020-11-04 15:33:36.929 SC Data - All Services \| Requesting security definition data for: 6SZ20_FUT_CME (6SZ20). ID: 59 \| 2020-11-04 15:33:36.929 SC Futures Order Routing/Data \| Starting real-time market data updates for: ORZ20. ID: 60 \| 2020-11-04 15:33:36.929 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: ORZ20 \| 2020-11-04 15:33:36.929 SC Futures Order Routing/Data \| Requesting security definition data for: ORZ20. ID: 60 \| 2020-11-04 15:33:36.929 SC Futures Order Routing/Data \| Starting real-time market data updates for: R6Z20. ID: 61 \| 2020-11-04 15:33:36.929 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: R6Z20 \| 2020-11-04 15:33:36.929 SC Futures Order Routing/Data \| Requesting security definition data for: R6Z20. ID: 61 \| 2020-11-04 15:33:36.929 Mapping 6NZ20_FUT_CME to 6NZ20. Service code: cme \| 2020-11-04 15:33:36.929 SC Data - All Services \| Starting real-time market data updates for: 6NZ20_FUT_CME (6NZ20). ID: 62 Service code: cme \| 2020-11-04 15:33:36.929 SC Data - All Services \| Requesting security definition data for: 6NZ20_FUT_CME (6NZ20). ID: 62 \| 2020-11-04 15:33:36.929 SC Futures Order Routing/Data \| Starting real-time market data updates for: DXZ20_FUT_ICE. ID: 63 \| 2020-11-04 15:33:36.929 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: DXZ20_FUT_ICE \| 2020-11-04 15:33:36.929 SC Futures Order Routing/Data \| Requesting security definition data for: DXZ20_FUT_ICE. ID: 63 \| 2020-11-04 15:33:36.929 Mapping GEZ20_FUT_CME to GEZ20. Service code: cme \| 2020-11-04 15:33:36.929 SC Data - All Services \| Starting real-time market data updates for: GEZ20_FUT_CME (GEZ20). ID: 64 Service code: cme \| 2020-11-04 15:33:36.929 SC Data - All Services \| Requesting security definition data for: GEZ20_FUT_CME (GEZ20). ID: 64 \| 2020-11-04 15:33:36.929 SC Futures Order Routing/Data \| Received security definition for symbol ESZ20_FUT_CME \| 2020-11-04 15:33:37.057 SC Data - All Services \| Network connection to server complete. \| 2020-11-04 15:33:37.059 SC Data - All Services \| Starting socket receive thread. \| 2020-11-04 15:33:37.059 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2020-11-04 15:33:37.059 SC DTC Delayed Exchange Data \| Network connection to server complete. \| 2020-11-04 15:33:37.218 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-11-04 15:33:37.218 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS. Compression: standard \| 2020-11-04 15:33:37.218 SC Futures Order Routing/Data \| Received security definition for symbol 6CZ20_FUT_CME \| 2020-11-04 15:33:37.238 SC Futures Order Routing/Data \| Received security definition for symbol FESXZ20_FUT_Eurex \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol FGBLZ20_FUT_Eurex \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol 6EZ20_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol 6BZ20_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol BRNF21_FUT_ICE \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol DLZ20 \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol CCZ20_FUT_ICE \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol CTZ20_FUT_ICE \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol OJF21_FUT_ICE \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol KCZ20_FUT_ICE \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol SBH21_FUT_ICE \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol LBSF21_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol LEQ21_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol GFF21_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol HEZ20_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol NKDZ20_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol NQZ20_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol FDAXZ20_FUT_Eurex \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol F2MXZ20-EUREX \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol FSMIZ20_FUT_Eurex \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol XZ20 \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol VIX20 \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol ZEZ20 \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol GZ20 \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol FGBMZ20_FUT_Eurex \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol FGBSZ20_FUT_Eurex \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol FGBXZ20_FUT_Eurex \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol FBTPZ20_FUT_Eurex \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol FOATZ20_FUT_Eurex \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol 6AZ20_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol 6LZ20_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol 6JZ20_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol 6MZ20_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol 6SZ20_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol ORZ20 \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol R6Z20 \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol 6NZ20_FUT_CME \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol DXZ20_FUT_ICE \| 2020-11-04 15:33:37.310 SC Futures Order Routing/Data \| Received security definition for symbol GEZ20_FUT_CME \| 2020-11-04 15:33:37.310 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2020-11-04 15:33:37.374 SC Data - All Services \| Sending logon request message. \| 2020-11-04 15:33:37.374 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-11-04 15:33:37.527 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-11-04 15:33:37.527 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Server Name: SC Realtime Server. \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Successfully connected. \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Trading is not supported. \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: CLZ20_FUT_NYMEX -> CLZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: GCZ20_FUT_COMEX -> GCZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: HGZ20_FUT_COMEX -> HGZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: KEZ20_FUT_CBOT -> KEZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: NGZ20_FUT_NYMEX -> NGZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: PAZ20_FUT_NYMEX -> PAZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: PLF21_FUT_NYMEX -> PLF21 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: RBZ20_FUT_NYMEX -> RBZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: SIZ20_FUT_COMEX -> SIZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: TNZ20_FUT_CBOT -> TNZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: UBZ20_FUT_CBOT -> UBZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: YMZ20_FUT_CBOT -> YMZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: ZBZ20_FUT_CBOT -> ZBZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: ZCZ20_FUT_CBOT -> ZCZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: ZFZ20_FUT_CBOT -> ZFZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: ZLZ20_FUT_CBOT -> ZLZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: ZMZ20_FUT_CBOT -> ZMZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: ZNZ20_FUT_CBOT -> ZNZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: ZOZ20_FUT_CBOT -> ZOZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: ZRF21_FUT_CBOT -> ZRF21 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: ZSF21_FUT_CBOT -> ZSF21 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: ZTZ20_FUT_CBOT -> ZTZ20 \| 2020-11-04 15:33:38.353 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: ZWZ20_FUT_CBOT -> ZWZ20 \| 2020-11-04 15:33:38.353 SC Data - All Services \| Received logon response. \| 2020-11-04 15:33:38.413 SC Data - All Services \| Server Name: SC Realtime Server. \| 2020-11-04 15:33:38.413 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Successfully connected. \| 2020-11-04 15:33:38.413 SC Data - All Services \| Trading is not supported. \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: 6AZ20_FUT_CME -> 6AZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: 6BZ20_FUT_CME -> 6BZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: 6CZ20_FUT_CME -> 6CZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: 6EZ20_FUT_CME -> 6EZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: 6JZ20_FUT_CME -> 6JZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: 6LZ20_FUT_CME -> 6LZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: 6MZ20_FUT_CME -> 6MZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: 6NZ20_FUT_CME -> 6NZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: 6SZ20_FUT_CME -> 6SZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: ESZ20_FUT_CME -> ESZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: GEZ20_FUT_CME -> GEZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: GFF21_FUT_CME -> GFF21 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: HEZ20_FUT_CME -> HEZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: LBSF21_FUT_CME -> LBSF21 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: LEQ21_FUT_CME -> LEQ21 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: NKDZ20_FUT_CME -> NKDZ20 \| 2020-11-04 15:33:38.413 SC Data - All Services \| Restarting real-time data updates for symbol: NQZ20_FUT_CME -> NQZ20 \| 2020-11-04 15:33:38.413 SC DTC Delayed Exchange Data \| Received security definition for symbol CLZ20_FUT_NYMEX \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol GCZ20_FUT_COMEX \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol HGZ20_FUT_COMEX \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol KEZ20_FUT_CBOT \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol NGZ20_FUT_NYMEX \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol PAZ20_FUT_NYMEX \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol PLF21_FUT_NYMEX \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol RBZ20_FUT_NYMEX \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol SIZ20_FUT_COMEX \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol TNZ20_FUT_CBOT \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol UBZ20_FUT_CBOT \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol YMZ20_FUT_CBOT \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol ZBZ20_FUT_CBOT \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol ZCZ20_FUT_CBOT \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol ZFZ20_FUT_CBOT \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol ZLZ20_FUT_CBOT \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol ZMZ20_FUT_CBOT \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol ZNZ20_FUT_CBOT \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol ZOZ20_FUT_CBOT \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol ZRF21_FUT_CBOT \| 2020-11-04 15:33:38.713 SC DTC Delayed Exchange Data \| Received security definition for symbol ZSF21_FUT_CBOT \| 2020-11-04 15:33:38.714 SC DTC Delayed Exchange Data \| Received security definition for symbol ZTZ20_FUT_CBOT \| 2020-11-04 15:33:38.714 SC DTC Delayed Exchange Data \| Received security definition for symbol ZWZ20_FUT_CBOT \| 2020-11-04 15:33:38.714 SC Data - All Services \| Received security definition for symbol 6AZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol 6BZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol 6CZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol 6EZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol 6JZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol 6LZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol 6MZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol 6NZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol 6SZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol ESZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol GEZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol GFF21_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol HEZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol LBSF21_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol LEQ21_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol NKDZ20_FUT_CME \| 2020-11-04 15:33:38.801 SC Data - All Services \| Received security definition for symbol NQZ20_FUT_CME \| 2020-11-04 15:33:38.801 HD Request # 5 \| Downloading Intraday chart data for ESZ20_FUT_CME to the file ESZ20_FUT_CME.scid. Service: cme \| 2020-11-04 15:33:43.746 HD Request # 5 \| Download start date-time: 2020-11-04 15:33:30.000000. File last date-time: 2020-11-04 15:33:30.120000 \| 2020-11-04 15:33:43.747 HD Request # 5 \| Using server: ds21.sierracharts.com port 10149 \| 2020-11-04 15:33:43.747 Socket (4) \| Creating socket. \| 2020-11-04 15:33:43.747 Socket (4) \| New receive buffer size: 5242880 \| 2020-11-04 15:33:43.747 Socket (4) \| Connecting to IP: 216.1.90.129. \| 2020-11-04 15:33:43.747 HD Request # 5 \| Setting DTC encoding to Binary VLS \| 2020-11-04 15:33:44.340 HD Request # 5 \| Sending historical data logon request message. \| 2020-11-04 15:33:44.340 HD Request # 5 \| Requesting Intraday data. Start date-time: 2020-11-04 15:33:30. Record interval: 0. Symbol: ESZ20 \| 2020-11-04 15:33:45.088 HD Request # 5 \| Decompressing data. \| 2020-11-04 15:33:45.383 HD Request # 5 \| Receiving Intraday data for ESZ20_FUT_CME starting at 2020-11-04 15:33:30.120000 \| 2020-11-04 15:33:45.384 Socket (4) \| CloseSocket call. \| 2020-11-04 15:33:45.385 Socket (4) \| 0 bytes remaining in receive buffer when socket closed. \| 2020-11-04 15:33:45.385 Socket (4) \| Shutdown started. Waiting for graceful close. \| 2020-11-04 15:33:45.385 Historical data download thread signaled to stop. \| 2020-11-04 15:33:45.385 HD Request # 5 \| Timestamp of first Intraday data file record written: 2020-11-04 15:33:30.564000 \| 2020-11-04 15:33:45.385 HD Request # 5 \| Received 1004 records from 2020-11-04 15:33:30.120000 to 2020-11-04 15:33:41.609003 (11.5 seconds) and wrote 1003 records for ESZ20_FUT_CME \| 2020-11-04 15:33:45.386 HD Request # 5 \| Add time&sales data \| Remembered last file record date-time: 2020-11-04 20:33:41.609003 \| 2020-11-04 15:33:45.390 Added 270 Time and Sales records to Intraday data file for ESZ20_FUT_CME after download. \| 2020-11-04 15:33:45.390 HD Request # 5 \| Completion time: 2s \| 2020-11-04 15:33:45.393 HD Request # 5 \| Intraday data download complete for ESZ20_FUT_CME. Unique request ID: 4 \| 2020-11-04 15:33:45.393 Removing historical data download ID 4. \| 2020-11-04 15:33:45.393 Real-time Intraday chart data file updates started for ESZ20_FUT_CME \| 2020-11-04 15:33:45.393 Intraday chart data file opened for ESZ20_FUT_CME \| 2020-11-04 15:33:45.393 HD Request # 5 \| Enabling Intraday chart updating for symbol. \| 2020-11-04 15:33:45.393 Triggering next historical data download in queue. \| 2020-11-04 15:33:45.393 Socket (4) \| Socket gracefully closed by remote side. \| 2020-11-04 15:33:45.658 Socket (4) \| Closed. \| 2020-11-04 15:33:45.658 Opened cached Intraday file: C:\SierraChart\Data\ESZ20_FUT_CME.scid. Thread ID: 14056 \| 2020-11-04 15:33:50.269

[2020-11-04 22:25:27] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There are quite a lot of symbols here. Tell us one symbol that is not real-time. You are only going to get real-time data for CME symbols (File >> Find Symbol >> Futures-CME). Not for any other exchange. You did not activate any other exchanges. You can activate the other exchanges from here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-05 02:39:20

[2020-11-05 18:40:04] #5 [Go To First Post]
User956379 - Posts: 22
Yes i know, but i also get no real time data by startup from any CME Sybol like ES. Every market is showing me 0.00% at DailyChange and the Charts are not running.

[2020-11-05 20:11:12] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The Message Log definitely shows you are receiving real-time data for: SC Data - All Services \| Restarting real-time data updates for symbol: ESZ20_FUT_CME -> ESZ20 \| 2020-11-04 15:33:38.413 If the chart is not updating, refer to help topic 3: Intraday Chart or Chart Bars Not Updating \| Blank Intraday Chart \| "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-05 20:11:18

[2020-11-06 07:05:23] #7 [Go To First Post]
User956379 - Posts: 22
If I restart than it works, thats what i am doing after every start of sierra. The real time data shall work when start sierra? At the moment i always reconnect after starting sierra !

[2020-11-06 07:22:03] #8 [Go To First Post]
User956379 - Posts: 22
I also have to make an reconnect after every switch of the Chartbook to get real time data.

[2020-11-06 13:32:35] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is not making sense. There should just not be a problem. You do not have to restart Sierra Chart and you do not have to reconnect to the data feed to receive the real-time data. If you have a problem again, refer to help topic 3 for the possible reasons for the issue: Intraday Chart or Chart Bars Not Updating \| Blank Intraday Chart \| "Currently no data to display" message for Intraday Chart Let us know what specific item resolved the problem. Was it the reconnect? That really would not make sense to us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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