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Direct MessagesDate/Time: Mon, 13 May 2024 22:18:09 +0000
Position lines disappeared
View Count: 469
| [2020-11-04 15:07:09] |
| User888444 - Posts: 3 |
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Hello, Suddenly the ENTRY, SL & TP position lines disappeared from the graphs, while the settings are as indicated as required on your site Chart Trade Mode On & Show Orders and Position? Is there any chance you could help me with this matter? Thanks & best regards Bruno |
| [2020-11-04 20:04:02] |
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You can determine what the problem is through the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity If the orders are still actually working try reconnecting to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers We also see you are using Rithmic and that is not a service we recommend. We recommend the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-04 20:04:21
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