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Direct MessagesDate/Time: Tue, 14 May 2024 23:53:31 +0000
Interactive Brokers & Sierra
View Count: 466
| [2020-10-27 20:57:14] |
| User226793 - Posts: 160 |
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Folks, I would like to execute my stock trades using IB. I presume I can execute my orders using OCO orders using chart trader options? If IB is an option could someone help me setup the integration with IB? Secondly, I don't see more than 6 months of data on the daily charts. How can I get 2-3 years of data? |
| [2020-10-27 22:15:32] |
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We have discontinued technical support for Interactive Brokers. For US equities data we recommend using the Sierra Chart Exchange Data Feed independently of Interactive Brokers: Sierra Chart Exchange Data Feed You will have access to Historical Daily data, Intraday data and real-time data with this data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-27 22:16:00
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| [2020-10-27 22:40:52] |
| User226793 - Posts: 160 |
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Why is that you guys discontinued tech support with integration with IB? Do the orders not execute as per our requirements? Do you directly integrate with DMA now
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| [2020-10-27 23:55:15] |
| User226793 - Posts: 160 |
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I am also subscribed to the sierra charts stocks data, I however see only 6 months of daily data, I want to see daily data going back at least 1 year. What do I need to do?
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| [2020-10-28 04:15:20] |
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Regarding only getting 6 months of data, follow the instructions below so we can see what the issue is. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog ---- For stock trading, we do not have any other alternative at this point in time and we will start looking at other possibilities next year. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-28 04:26:08
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| [2020-10-28 14:29:53] |
| User226793 - Posts: 160 |
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John, could you please give me a call.I can pay for the time. I use Sierra for stocks, its always hanging and i need some immediate solution.
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| [2020-10-28 14:40:18] |
| John - SC Support - Posts: 31627 |
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We do not have time for calls for anything other than urgent problems due to coding issues. Please follow the instructions listed above so we can help you through this support board.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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