Support Board
Date/Time: Mon, 15 Sep 2025 18:52:58 +0000
Post From: Interactive Brokers & Sierra
| [2020-10-28 04:15:20] |
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Regarding only getting 6 months of data, follow the instructions below so we can see what the issue is. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) ---- For stock trading, we do not have any other alternative at this point in time and we will start looking at other possibilities next year. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-28 04:26:08
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