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Date/Time: Fri, 03 May 2024 19:32:41 +0000



Symbols not working

View Count: 369

[2020-10-26 14:00:55]
wingz - Posts: 121
I've been using the Denali feed for several months now and everything has been working fine for the most part. Now, all of a sudden, my NQ and YM symbols are not working in real time. The ES is still working. I'm using ESZ20, YMZ20 and NQZ20 for my symbols. Has something changed with those 2 symbols?
[2020-10-26 14:09:11]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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